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Director Patient Experience Jobs in Puerto Rico (NOW HIRING)

Patient Care Technician

San Juan, PR · On-site

$15.25 - $20/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$10.50 - $13.75/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

Quebradillas, PR · On-site

$15 - $19.50/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

PR

$15.75 - $20.50/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$15.75 - $20.75/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$15.25 - $20/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR

$10.75 - $14/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$10.75 - $14/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$15.25 - $20/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$15.50 - $20.25/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$15.75 - $20.75/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$10.75 - $14.25/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$10.50 - $13.75/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$10.50 - $13.75/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$15.50 - $20.25/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$10.50 - $13.75/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$10.75 - $14.25/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$10.25 - $13.50/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Patient Care Technician

San Juan, PR · On-site

$10.50 - $13.75/hr

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life ... Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience What We Offer * Paid ...

Showing results 21-40

Director Patient Experience information

What does a director patient experience do?

A Director of Patient Experience leads initiatives to improve patient satisfaction, engagement, and overall healthcare quality. They analyze patient feedback, implement service improvements, and collaborate with medical teams to enhance care delivery. Their role often includes training staff, developing policies, and ensuring a compassionate, patient-centered approach. By fostering a positive healthcare environment, they help improve patient outcomes and organizational reputation.

What are the key skills and qualifications needed to thrive in the director patient experience position?

To thrive as a Director Patient Experience, you need a solid background in healthcare administration, patient relations, and experience leading cross-functional teams, typically supported by a bachelor's or master's degree in healthcare management or a related field. Familiarity with patient satisfaction measurement tools like Press Ganey, HCAHPS survey platforms, and CRM systems is often necessary. Exceptional interpersonal, communication, and problem-solving skills help you drive organizational change and foster a patient-centered culture. These abilities are crucial for successfully improving patient outcomes, satisfaction levels, and overall service quality in healthcare organizations.

What are some typical challenges faced by a director patient experience and how are they addressed?

A Director Patient Experience often faces the challenge of aligning staff at all levels with patient-centered care initiatives while managing varying expectations from patients, families, and clinical teams. Adapting to rapidly changing patient needs and balancing operational constraints with quality improvement goals can also be demanding. These challenges are typically addressed through collaboration, data-driven strategy implementation, ongoing staff training, and regular feedback collection to identify areas for improvement. Building strong relationships across departments and maintaining clear communication channels are essential to creating a culture of excellence in patient experience.

What are the most commonly searched types of Patient Experience jobs in Puerto Rico?

The most popular types of Patient Experience jobs in Puerto Rico are:

What job categories do people searching Director Patient Experience jobs in Puerto Rico look for?

The top searched job categories for Director Patient Experience jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Director Patient Experience jobs?

Cities in Puerto Rico with the most Director Patient Experience job openings:

Infographic showing various Director Patient Experience job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Patient Care Technician

DaVita

San Juan, PR • On-site

$15.25 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


DaVita rating

7.0

Company rating: 7.0 out of 10

Based on 1,179 frontline employees who took The Breakroom Quiz

414th of 888 rated healthcare providers


Job description

Posting Date

07/17/20269350 KirbySuite 110,Houston,Texas,77054,United States of America

DaVita is hiring a Patient Care Technician (PCT) to support patients with end-stage renal disease in an outpatient dialysis clinic. As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life-sustaining dialysis treatment.
Key Responsibilities

  • Deliver safe, hygienic, and compassionate dialysis care
  • Monitor patients before, during, and after treatment
  • Set up and maintain dialysis equipment
  • Record vital signs and patient data
  • Educate patients on treatment and kidney health
  • Collaborate with nurses, dietitians, social workers, and other care team members


Requirements

  • Accredited High School diploma, general education development ("GED") credential, or equivalent
  • Comfortable around blood, needles, and medical equipment
  • Physically able to work long shifts on your feet
  • Willing to float between local clinics if needed
  • Flexible schedule including mornings, evenings, weekends, and holidays
  • Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience


What We Offer

  • Paid training with ongoing education and career paths
  • Full benefits: medical, dental, vision, 401(k) match, paid time off
  • Family support: backup child/elder care, Headspace, EAP, parental leave
  • Career development Programs: Clinical Ladders, Bridge to Your Dreams RN program


Start your healthcare career with DaVita-apply now!

#LI-AT1

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.


What DaVita employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About DaVita

Sourced by ZipRecruiter

DaVita is a healthcare company that provides compassionate, quality healthcare. The company’s mission is to be the Provider, Partner, and Employer of Choice. DaVita serves more than 200,000 dialysis patients in 10 countries outside the U.S. and has over 55,000 teammates in the U.S. Since 2011, DaVita teammates have donated $11 million to local nonprofits and have volunteered over 180,000 hours since 2006. DaVita has been on Fortune’s list of the world’s most admired companies for 15 years in a row.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Denver, CO, US

Year founded

1994