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Director Order To Cash Jobs (NOW HIRING)

Azenta

Director, Order to Cash

South Plainfield, NJ · On-site

Director, Order-to-Cash (Genewiz) Location: South Plainfield, NJ (4 days on-site) Shift: M-F 9am-5pm At Azenta Life Sciences At GENEWIZ, from Azenta Life Sciences, new ideas, new technologies and new ...

Azenta

Director, Order to Cash

South Plainfield, NJ · On-site

Director, Order-to-Cash (Genewiz) Location: South Plainfield, NJ (4 days on-site) Shift: M-F 9am-5pm At Azenta Life Sciences At GENEWIZ, from Azenta Life Sciences, new ideas, new technologies and new ...

Tech Pro Inc.

SAP Order to Cash OTC

San Jose, CA · On-site

SAP Order-to-Cash (OTC) Location: San Jose CA 12+ years of experience in SAP Order-to-Cash (OTC ... Resume direct to kumar @ techpro-inc . com with Subject: Applying from Dice (only this line) OR ...

Harvey

Senior Order to Cash Analyst

Dallas, TX · On-site

$87K - $131K/yr

Role Overview The Sr. Order to Cash Analyst is a hands-on billing and order to cash specialist who sits at the heart of Harvey's commercial engine. You will ensure our usage-based and subscription ...

Epredia

Order to Cash Cycle Manager

Kalamazoo, MI · On-site

$18.50 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Order to Cash Cycle Manager Who you are: You have a love of continuous improvement, with an appreciation for diverse perspectives and helping others win. You are skilled in process improvement and ...

KBS

Order to Cash Account Manager

Oceanside, CA · On-site

Order to Cash Account Manager About KBS Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of ...

Trimble, Inc.

VP Order-to-Cash & Revenue

Westminster, CO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Vice President of Order-to-Cash & Revenue Operations Are you ready to shape the strategic monetization future of a global technology leader? As Vice President of Order-to-Cash and Revenue Operations ...

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How much do director order to cash jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director order to cash in the United States is $126,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $179,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the director order to cash position?

To thrive as a Director Order To Cash, you should possess deep knowledge in finance, accounting, process optimization, and leadership, usually supported by a bachelor’s or master’s degree in business or a related field. Expertise in ERP systems (such as SAP or Oracle), process automation tools, and certifications like Six Sigma or PMP are highly valued. Strong communication, problem-solving, and change management skills help you lead cross-functional teams and drive continuous improvement. These abilities are critical to streamline the end-to-end order-to-cash cycle, ensuring operational efficiency and optimal cash flow for the organization.

What are some common challenges a director order to cash might face and how are they addressed in this role?

Directors in Order To Cash roles often encounter challenges such as managing complex billing processes, reducing days sales outstanding (DSO), and ensuring seamless collaboration between sales, finance, and customer service teams. Addressing these issues typically involves analyzing process bottlenecks, implementing automation solutions, and establishing strong cross-departmental communication protocols. Directors work closely with stakeholders to align process improvements with business goals and resolve disputes or delays efficiently. Being proactive and solution-oriented enables them to drive process excellence and support business growth.

What is a director order to cash?

A Director Order to Cash oversees the end-to-end order-to-cash (O2C) process, ensuring efficiency, accuracy, and compliance in order management, billing, collections, and cash application. They lead teams, optimize processes, and implement technologies to improve cash flow and customer satisfaction. This role requires strong leadership, analytical, and financial expertise to manage key performance metrics and drive continuous improvements.

What cities are hiring for Director Order To Cash jobs?

Cities with the most Director Order To Cash job openings:

What are the most commonly searched types of Order To Cash jobs?

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Director Order To Cash jobs near you
Infographic showing various Director Order To Cash job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $126,723 per year, or $60.9 per hour.

Director, Order to Cash

Azenta

South Plainfield, NJ • On-site

Full-time

Posted 12 days ago

Azenta Life Sciences rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

64th of 120 rated laboratories

Job description

Azenta Inc.
At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity
Job Title
Director, Order to Cash
Job Description
Job Title: Director, Order-to-Cash (Genewiz)
Location: South Plainfield, NJ (4 days on-site)
Shift: M-F 9am-5pm
At Azenta Life Sciences
At GENEWIZ, from Azenta Life Sciences, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
GENEWIZ is a global leader in multiomics and synthetic solution services with headquarters in South Plainfield, NJ and offices and operations worldwide. We empower our customers' research by providing high-quality, precision-based solutions from discovery through clinical development, enabling scientists to make breakthroughs faster and more efficiently. Key services include Next Generation and Sanger sequencing, gene synthesis, gene-to-discovery solutions including antibody production, viral packaging and mRNA synthesis. Together with our customers, we can be the partner of choice for life science communities worldwide, driving advancements that foster innovation across the globe.
How You'll Make an Impact
The Director, Order-to-Cash (O2C), Genewiz, will lead the end-to-end O2C function, including billing, cash applications, collections, accounts receivable (AR), customer inquiries, quarterly reporting, controls & compliance, and process transformation.
This role is accountable for improving cash flow, working capital performance, billing accuracy, and the customer experience while transforming a complex, high-volume, O2C environment into a scalable global operating model.
What You'll Do
  • Lead a globally blended organization of approximately 20 team members
  • Manage 4-6 functional leaders across billing, collections, cash applications, AR, and process transformation
  • Oversee shared services delivery across regions, towers, service levels, and operational performance metrics
  • Lead invoice generation, delivery, accuracy, credit memo processing, across automated and manual workflows
  • Oversee customer portal management across multiple platforms and monitor upload performance.
  • Manage billing controls, customer-specific billing requirements, month-end requirements, system exceptions, and third-party order processing.
  • Partner with Sales, Operations, IT and other organizations to resolve recurring issues caused by upstream data.
  • Lead a blended internal and shared services billing team of approximately 4-8 resources supporting regional billing requirements
  • Drive improvements in invoice accuracy, billing cycle times, and customer inquiry management.
  • Develop and execute collections strategy across customer segments, regions, risk profiles, and account ownership models
  • Own AR aging performance, overdue balance reduction, collection prioritization, escalation processes and bad debt exposure management
  • Coordinate dispute resolution with cross-functional organizations to accelerate collections.
  • Manage order hold processes to balance business risk and customer satisfaction.
  • Manage a team of approximately 6 - 15 collectors to drive portfolio optimization and increase collection effectiveness.
  • Improve DSO, dispute aging, collector productivity, documentation of activities and commitments, cash forecast reliability, and customer outreach discipline
  • Oversee timely and accurate cash applications across ACH, wire, credit cards, lockbox, and electronic payment channels.
  • Design and implement an end-to-end unapplied cash management process.
  • Drive enhancements to reduce intercompany journal processes for shared customer payments
  • Lead a shared services-based cash applications team of approximately 3-6 resources, with internal process ownership and cross functional collaboration.
  • Drive improvements in cash posting accuracy, unapplied cash reduction, credit card processing, and automation initiatives
  • Lead global O2C process standardization across billing, collections, cash application, customer inquiries, reporting, and shared services delivery
  • Guide in-sourcing activities to re-shore activities currently performed in a shared service environment
  • Assess current-state process and system gaps, and design future-state standardized workflows to enhance O2C performance.
  • Lead a lean transformation and process excellence team of approximately 2-4 resources, working through a matrixed model with IT, Finance, Operations, Sales, Customer Support, and shared services
  • Deliver measurable improvements in automation, invoice cycle time, DSO, unapplied cash, dispute aging, productivity, and sustainable process adoption
  • Standardize global O2C processes, controls, roles, handoffs, and escalation paths
  • Reduce manual workflows, customer portal fragmentation, spreadsheet dependency, and regional process variation
  • Implement scalable playbooks, automation opportunities, dashboards, and continuous improvement routines
  • Partner with Sales on pricing, contract clarity, deal terms, billing requirements, and customer escalations
  • Collaborate with Customer Support to resolve billing disputes, credits, payment issues, and customer experience concerns
  • Work with Lab Operations to align order completion, billing triggers, service delivery timing, and issue resolution
  • Partner with IT to improve system integration, workflow automation, data quality, and reporting across CRM, order tools, and ERP platforms
  • Coordinate with Finance and Controllership on revenue recognition, close activities, audit readiness, and control compliance
  • Lead all Genewiz O2C functions, including billing, collections, cash applications, AR, dispute management, and shared services delivery
  • Define and execute the global O2C operating model, service delivery structure, governance cadence, and performance expectations
  • Build functional leadership capability, accountability, and succession strength across O2C teams
  • Own DSO, AR aging, overdue balances, bad debt exposure, collections effectiveness, and cash conversion performance
  • Drive measurable improvements in working capital through disciplined collections, dispute resolution, billing accuracy, and cash application performance
  • Develop customer segmentation, KPI reporting, and operating rhythms aligned to the Genewiz business model
  • Standardize global O2C processes, controls, roles, handoffs, and escalation paths
  • Reduce manual workflows, customer portal fragmentation, spreadsheet dependency, and regional process variation
  • Implement scalable playbooks, automation opportunities, dashboards, and continuous improvement routines
  • Improve process integration across CRM, order management tools, ERP, banking, customer portals, and reporting platforms
  • Strengthen upstream data quality to reduce billing errors, downstream rework, disputes, and cash application exceptions
  • Partner with IT to prioritize system enhancements, automation, workflow controls, and reporting improvements
  • Strengthen billing, AR, cash application, credit memo, and dispute management controls
  • Ensure alignment with revenue recognition requirements, audit standards, close timelines, and internal control expectations
  • Balance process efficiency with appropriate control rigor, documentation, and accountability

What You Will Bring
  • Bachelor's degree in Finance, Accounting, Business, or related field
  • 10+ years of experience in order-to-cash, accounts receivable, billing, collections, shared services, or finance operations
  • 5+ years of experience leading global, regional, or shared services teams
  • Experience leading in multi-entity, multi-system, global operating environments
  • Experience managing outsourced or BPO-supported finance operations
  • ERP and CRM experience, including NetSuite, Oracle, Salesforce, or similar platforms
  • Experience in service-based, project-based, life sciences, genomics, or laboratory services revenue models
  • Strong financial, operational, and people leadership capability
  • Deep working capital, cash flow, billing, collections, and AR management expertise
  • Transformation mindset with experience standardizing processes, improving controls, and scaling global operating models
  • Ability to influence across Sales, Operations, IT, Finance, Controllership, Customer Support, and shared services teams
  • Comfort operating in complex, fast-paced, global environments with competing priorities
  • Improved DSO, AR aging, cash conversion, and working capital performance
  • Higher invoice accuracy, faster billing cycle times, and reduced unbilled revenue
  • Reduced manual workload, portal fragmentation, unapplied cash, and dispute aging
  • Standardized global O2C playbooks, controls, KPIs, and operating cadences
  • Successful transition from outsourced model to local operation
  • Improved customer billing, payment, and issue resolution experience

EOE M/F/Disabled/VET
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at Recruiting@azenta.com for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $174,000.00 - $218,000.00
The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.

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