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Director Operations Support Jobs in Rochester, NY

Monro

Director of Marketing Operations

Fairport, NY · On-site

$125K - $150K/yr

Support execution of marketing strategy into clear, actionable plans with defined deliverables, timelines, and ownership * Ensure alignment across marketing, merchandising, operations, finance and ...

Monro

Director of Marketing Operations

Rochester, NY

Support execution of marketing strategy into clear, actionable plans with defined deliverables, timelines, and ownership * Ensure alignment across marketing, merchandising, operations, finance and ...

Highgate Hotels L.P.

Operations Manager

Hilton, NY · On-site

Responsibilities * Assist the Director and Assistant Director of Front Office with managing the Front Office operation; in addition to providing support to other departments in the hotel (F&B ...

Corning Inc.

Manufacturing Department Head

Fairport, NY · On-site

$136K - $187K/yr

In this role, you will facilitate and direct daily production activities for the PO operations ... Lead daily operations support and drive resolution for issues quickly across the Precision Optics ...

Corning

Manufacturing Department Head

Fairport, NY · On-site

$136K - $187K/yr

In this role, you will facilitate and direct daily production activities for the PO operations ... Lead daily operations support and drive resolution for issues quickly across the Precision Optics ...

Corning

Manufacturing Department Head

Fairport, NY · On-site

$136K - $187K/yr

In this role, you will facilitate and direct daily production activities for the PO operations ... Lead daily operations support and drive resolution for issues quickly across the Precision Optics ...

Corning

Manufacturing Department Head

Fairport, NY · On-site

$136K - $187K/yr

In this role, you will facilitate and direct daily production activities for the PO operations ... Lead daily operations support and drive resolution for issues quickly across the Precision Optics ...

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All JobsOperations Support JobsDirector Operations Support JobsDirector Operations Support Jobs in Rochester, NY

Director Operations Support information

See Rochester, NY salary details

$40.5K

$129.1K

$200.3K

How much do director operations support jobs pay per year?

As of Sep 13, 2026, the average yearly pay for director operations support in Rochester, NY is $129,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,800.00 and $185,500.00 per year, depending on experience, location, and employer.

How does a Director of Operations Support collaborate with other departments to drive organizational efficiency?

A Director of Operations Support works closely with leaders across departments such as HR, IT, finance, and frontline operations to identify process bottlenecks and implement solutions that enhance overall efficiency. Regular cross-functional meetings, project management initiatives, and data-driven reporting are common tools used to ensure alignment of goals and effective communication. By fostering these collaborative relationships, the Director helps streamline workflows, support change management initiatives, and ensure that operational improvements align with the company’s strategic objectives.

What are the key skills and qualifications needed to thrive as a Director of Operations Support?

To thrive as a Director of Operations Support, you need a strong background in operations management, strategic planning, and process improvement, often supported by a bachelor's or master's degree in business or a related field. Familiarity with ERP systems, project management software, and data analytics tools is typically required, along with certifications such as PMP or Six Sigma. Exceptional leadership, problem-solving, and communication skills help drive team performance and foster cross-functional collaboration. These skills and qualities are crucial for optimizing operational efficiency and ensuring the success of organizational objectives.

What is the difference between Director Operations Support vs Operations Manager?

AspectDirector Operations SupportOperations Manager
ResponsibilitiesOversees multiple departments, develops strategic initiatives, manages large teamsManages daily operations, supervises staff, implements policies
CredentialsBachelor's or master's degree, leadership experience, industry certificationsBachelor's degree, relevant experience, operational certifications
Work EnvironmentCorporate offices, cross-departmental collaborationOperational sites, team management

The main difference is that the Director Operations Support focuses on strategic oversight and interdepartmental coordination, while the Operations Manager handles daily operational activities and team supervision. Both roles require relevant experience and industry knowledge, but the Director role typically involves higher-level planning and decision-making.

What are the most commonly searched types of Operations Support jobs in Rochester, NY?

The most popular types of Operations Support jobs in Rochester, NY are:

What are popular job titles related to Director Operations Support jobs in Rochester, NY?

For Director Operations Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Director Operations Support jobs in Rochester, NY look for?

The top searched job categories for Director Operations Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Director Operations Support jobs?

Cities near Rochester, NY with the most Director Operations Support job openings:

Director Operations Support jobs near you
Infographic showing various Director Operations Support job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $129,125 per year, or $62.1 per hour.

Director of Marketing Operations

Fairport, NY • On-site

Monro
Motor Vehicle and Motor Vehicle Parts Wholesalers • 5 - 10K employees
Learn more about Monroexternal

$125K - $150K/yr

Full-time

Re-posted 18 days ago

Monro Auto Service and Tire Centers rating

4.4

Company rating: 4.4 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

Job description


Essential Functions:
Marketing Planning & Campaign Management
  • Lead the end-to-end planning and execution of monthly and seasonal marketing campaigns and promotions across channels (paid media, CRM, web, in-store, etc.)
  • Support execution of marketing strategy into clear, actionable plans with defined deliverables, timelines, and ownership
  • Ensure alignment across marketing, merchandising, operations, finance and external partners
  • Drive consistency and discipline in campaign execution while enabling flexibility where needed

Cross-Functional Coordination & Integration
  • Act as the central integrator across marketing functions to ensure all components of a campaign work together effectively
  • Facilitate communication and coordination between internal teams and external agencies
  • Identify and resolve gaps, dependencies, and risks that could impact delivery or performance
  • Ensure that messaging, offers, and execution are aligned across channels and touchpoints

Project Management & Operational Excellence
  • Establish and manage workflows, timelines, and processes to improve marketing execution and efficiency
  • Lead regular status meetings, track progress, and hold teams accountable to deadlines and deliverables
  • Continuously improve marketing operations processes and ways of working
  • Balance multiple priorities and initiatives in a fast-paced environment

Performance Tracking & Optimization
  • Partner with Marketing leadership and analytics to ensure campaigns are properly measured and performance is understood
  • Support post-campaign reviews to identify learnings and opportunities for improvement
  • Ensure insights are captured and applied to future planning and execution

Flexible Marketing Support
  • Step in to support or lead specific marketing initiatives as needed based on team priorities and capacity
  • Contribute to tactical planning or channel execution when required
  • Bring a practical, solutions-oriented mindset to solving business and marketing challenges

Responsibilities
Knowledge & Skills:
  • Strong project management skills with the ability to organize, prioritize, and drive execution across multiple initiatives. Project management certifications such as PMP, CAPM, CSM, or PMI-ACP are a plus but not required.
  • Deep understanding of marketing disciplines and how they work together
  • Strong cross-functional collaboration and stakeholder management skills
  • Comfortable working with creative, analytics, merchandising, operations, finance, IT and leadership teams
  • Ability to identify issues, solve problems, and keep work moving forward
  • Detail-oriented while maintaining a focus on broader business objectives
  • Strong written and verbal communication skills and presentation skills
  • Proactive, adaptable, and comfortable operating in a lean, evolving environment
  • An experienced marketing operator who brings judgment, perspective, and accountability

Qualifications
Education and Experience:
  • 10+ years of experience in marketing operations, marketing program management, or integrated marketing roles
  • Demonstrated experience leading complex, multi-channel marketing initiatives across internal teams and external partners
  • Prior experience in retail, automotive services, or multi-location businesses preferred but not required
  • Experience in people leadership or leading through influence in a matrixed organization preferred

About Us
Monro, Inc.
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.
Destination Monro - Your Career is Here!

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