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Director Operations Management Jobs in Indiana (NOW HIRING)

Director, Production

Indianapolis, IN · On-site

$190K - $231K/yr

Collaborate with the Project Management team to assure production schedule adherence. * Assist the Director, Operations in mentoring and development of key members of the production team. * Align ...

Regional Director Operations Management Have you been looking for a fantastic role to continue your career path in Social and Human Services? Look no further. This role is critical to our success and ...

Position Summary The DMPK/ADME organization is seeking an expert Senior Director Operational Leader ... This leader would manage a diverse group of individuals to complete this strategy. The ideal ...

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Director Operations Management information

Which is higher, COO or director of operations?

A COO (Chief Operating Officer) is generally higher than a Director of Operations, as the COO is part of the executive leadership team responsible for overall company strategy and operations. The Director of Operations typically reports to the COO or other senior executives and focuses on managing daily operational activities. The hierarchy can vary by organization, but the COO usually holds a more senior, broader leadership role.

Is a director of operations a high position?

A director of operations is a senior management role responsible for overseeing daily business activities, strategic planning, and operational efficiency. It is considered a high-level position within an organization, often reporting to executive leadership and requiring extensive experience and leadership skills.

What is higher, GM or director of operations?

A General Manager (GM) typically oversees the overall operations of a business or a large department, while a Director of Operations manages specific operational functions and strategies within an organization. In many companies, the GM holds a higher or equivalent executive position, often reporting to the CEO, whereas the Director of Operations usually reports to a GM or senior leadership, making the GM generally higher in hierarchy.

What exactly does a director of operations do?

A director of operations oversees an organization's daily activities, manages departmental managers, and develops strategies to improve efficiency and productivity. They are responsible for implementing policies, managing budgets, and ensuring that business goals are met, often requiring strong leadership, organizational, and communication skills.

What is the difference between Director Operations Management vs Operations Manager?

AspectDirector Operations ManagementOperations Manager
ResponsibilitiesOversees multiple departments, develops strategic plans, manages large teamsManages daily operations, supervises staff, implements policies
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant work experience
Work EnvironmentExecutive level, strategic focus, cross-departmentalOperational focus, team management, department-specific
Industry UsageCommon in large organizations across industriesFound in organizations of various sizes, more hands-on

The main difference between a Director of Operations Management and an Operations Manager lies in scope and strategic involvement. Directors focus on high-level planning and overseeing multiple departments, while Operations Managers handle daily operations within specific teams. Both roles require relevant experience and credentials, but Directors typically have a broader, strategic focus in larger organizations.

What are the most commonly searched types of Operations Management jobs in Indiana? The most popular types of Operations Management jobs in Indiana are:
What cities in Indiana are hiring for Director Operations Management jobs? Cities in Indiana with the most Director Operations Management job openings:
Infographic showing various Director Operations Management job openings in Indiana as of June 2026, with employment types broken down into 100% Full Time. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution.
Director, Operations

Full-time

Posted 27 days ago


West Pharmaceutical Services rating

8.4

Company rating: 8.4 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

15th of 110 rated packaging manufacturers


Job description

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
The Director of Operations has primary responsibility for setting the strategy and for the operational planning of the facility and accountability for its successful execution. The position manages, directs and coordinates day-to-day operations to provide a safe, reliable and efficient facility. The position serves as part of a management team proactively addressing the needs of the organization.
West is expanding in Indiana with a cutting-edge manufacturing facility designed to drive innovation, quality, and operational excellence. We're seeking forward-thinking professionals who excel in fast-paced settings, lead with integrity, and value teamwork and continuous improvement. If you're energized by building something new, fostering collaboration, and driving impact in a purpose-driven industry, this is your opportunity to help shape the future of West and accelerate our mission to improve patient lives globally.
Essential Duties and Responsibilities
  • Sets the strategy for the site and directs and leads the site team, and indirectly all site employees, to meet and exceed customer requirements in terms of safety, quality, cost, delivery and service while making products at the lowest cost possible.
  • Ensures products meet the requirements of approved customer agreements, at minimum costs, within quality limits and consistent with FDA, cGMP, ISO and OSHA requirements.
  • Responsible for identifying opportunities to improve customer service, quality, safety performance, scrap minimization or otherwise reduce costs by using effective management, cost control techniques and Lean Manufacturing.
  • Provides monthly reports and ongoing measurement of site results and various work initiatives including but not limited to identifying progress, issues, corrective action status, etc. for any work streams or planned activities.
  • Directs the maintenance of systems and reports to permit appropriate individuals to exercise control over costs, product quality production and efficient utilization of capital resources and personnel.
  • Develops and maintains solid working relationships with the community, government agencies, and customers.
  • Inspires and guides employees toward excellence and continuous improvement.
  • Consistently enforces all site policies, practices, procedures and guidelines.
  • Administers a program for safety, hygiene and fire protection to safeguard the health and welfare of the personnel as well as to preserve the facilities.
  • Responsible for the daily, weekly, and long-term order processing activities. Manages personnel, maintaining schedules, ensuring that resources are available, and personnel are adequately trained on processing and safety to execute their activities per established procedures.
  • Addresses human resource development opportunities and challenges. Determines staffing needs and organizational structures required to efficiently meet demand plans. Develops subordinates to prepare them for future promotion (building bench strength). Actively participates in hiring the best and works to develop an exceptional workforce.
  • Maximize capital resources. Responsible for cGMPs. Ensure site and equipment are maintained to best possible working condition.
  • Support customer relations efforts by meeting customer standards and delivery dates. Participate in resolving customer problems and reinforce marketing departments customer relations program.
  • Establish methods and means for handling, storage, packaging and delivery of products to prevent damage and deterioration.
  • Identify the training needs and schedule required training of all the employees under direct supervision.
  • Maximize capital resources and assist in maintaining equipment and facilities in proper working condition.
  • Consistently promote the site safety program, lean initiatives, training program and HR policies while holding employees accountable to follow all site policies, practices and procedures while also delivering results.
  • Participate in customer audits, customer complaint investigations, plant tours, etc. as requested or required.

Additional Responsibilities
As an early member of our newest West site, you will thrive if you can:
• Bring a positive, can-do attitude every day as we build and grow together.
• Contribute to ramping up a state-of-the-art manufacturing facility from the ground up.
• Embrace change and innovation as we launch new operations at record speed.
• Work hard, stay flexible, and support your teammates to achieve shared goals.
• Take pride in producing high-quality products that improve patient lives worldwide.
• Live West's core values of integrity, teamwork, and accountability in everything you do.
• Be part of a culture that celebrates learning, problem-solving, and continuous improvement.
• Show initiative and ownership while helping shape a safe, efficient, and high-performing workplace.
• Grow your career and skillset in a dynamic, innovative environment where your contributions truly matter.
• Work independently and take initiative in areas that may not be formally assigned to you.
• Thrive in ambiguity and see change as an opportunity rather than a challenge.
• Work in an evolving fast-paced environment where priorities shift, and new opportunities emerge regularly.
Education
  • Bachelor's Degree Project Management, Engineering, Science or Business required
  • Master's Degree preferred

Work Experience
  • Minimum 10 years required
  • Experience leading highly regulated, GMP manufacturing operations in a similar role

Preferred Knowledge, Skills and Abilities
  • General knowledge of OSHA/EPA/safety regulations, manufacturing, and process automation.
  • Working knowledge of business, warehousing, and distribution systems to effectively manage operations; prefer SAP and MS Office applications.
  • Experience working with ISO9000, FDA and cGMP required.
  • Understanding and experience in use of Lean manufacturing principles.
  • Ability to read and interpret documents and drawings, specifications, safety rules, operating instructions, procedure manuals and regulatory documentation.
  • Ability to write routine reports, correspondence, capital requests, and process documents.
  • Ability to speak effectively before groups and employees in the organization.
  • Ability to establish and maintain good working relationships with all levels in the organization.

License and Certifications
  • Manufacturing\Lean Six Sigma Certification-IASSC preferred

Travel Requirements
5%: Up to 13 business days per year
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.

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