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Director Operations Excellence Jobs in Whitby, ON

Chemtrade

Director, Operational Excellence

Toronto, ON · On-site +1

CA$210K - CA$220K/yr

Position: Director, Operational Excellence Primary Location: This role is offered as a remote ... By putting people at the center of our operations, we build strong connections, nurture innovation ...

Chemtrade

Director, Operational Excellence

Toronto, ON · On-site +1

CA$210K - CA$220K/yr

Position: Director, Operational Excellence Primary Location: This role is offered as a remote ... By putting people at the center of our operations, we build strong connections, nurture innovation ...

Chemtrade

Director, Operational Excellence

Toronto, ON · On-site +1

CA$210K - CA$220K/yr

Position: Director, Operational Excellence Primary Location: This role is offered as a remote ... By putting people at the center of our operations, we build strong connections, nurture innovation ...

Teranet

Operational Excellence Specialist

Toronto, ON · On-site

To learn more about who we are visit our website: www.teranet.ca About the Role As a key member of the Operational Excellence Team, and under the direct oversight of the Director, Operational ...

Ci

Director, M&A Operations

Toronto, ON

The Director, M&A Operations is responsible for leading the operational execution of the ... excellence, stakeholder management, and change leadership capabilities in a fast-paced growth ...

Europro

Building Operations Director

Toronto, ON

... excellence, and customer service. * Comply with company policies and procedures at all times and ... Direct the creation and implementation of building operational budgets, variance reporting ...

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Director Operations Excellence information

What does a director of operations excellence do?

A Director of Operations Excellence is responsible for overseeing and improving organizational processes to enhance efficiency, productivity, and quality across various departments. They develop and implement strategies, best practices, and continuous improvement initiatives such as Lean or Six Sigma methodologies. This role involves analyzing performance metrics, identifying areas for operational improvement, and leading cross-functional teams to achieve business goals. Directors of Operations Excellence also ensure compliance with industry standards and help drive a culture of excellence within the organization.

What are the key skills and qualifications needed to thrive as a director of operations excellence?

To thrive as a Director of Operations Excellence, you need expertise in process improvement, project management, and strategic planning, usually supported by a bachelor’s or master’s degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma, ERP systems, and certifications like PMP or Six Sigma Black Belt are commonly required. Exceptional leadership, communication, and change management skills help drive cross-functional initiatives and foster a culture of continuous improvement. These skills and qualifications are vital for optimizing organizational efficiency, ensuring sustainable growth, and delivering operational results.

How does a director of operations excellence typically drive cross-functional collaboration to improve organizational processes?

A Director of Operations Excellence often leads initiatives that require close collaboration with departments such as supply chain, finance, IT, and quality assurance. They facilitate workshops, set up process improvement teams, and establish clear communication channels to ensure alignment on goals and timelines. By leveraging data-driven insights and best practices, they help teams identify inefficiencies, implement standardized processes, and measure outcomes. This collaborative approach not only accelerates improvement efforts but also fosters a culture of continuous innovation across the organization.

What is the difference between Director Operations Excellence vs Operations Manager?

AspectDirector Operations ExcellenceOperations Manager
ResponsibilitiesStrategic process improvement, cross-departmental initiatives, long-term efficiency goalsDay-to-day operations management, team supervision, short-term problem solving
Required CredentialsTypically bachelor's degree, certifications in Lean, Six Sigma, or process improvementUsually bachelor's degree, experience in operations, certifications may be beneficial
Work EnvironmentStrategic planning sessions, corporate offices, cross-functional teamsOperational sites, team management, direct interaction with staff

The main difference is that the Director Operations Excellence focuses on strategic, organization-wide process improvements and long-term efficiency initiatives, while the Operations Manager handles daily operational activities and team supervision. Both roles often require similar certifications like Lean or Six Sigma but differ in scope and focus.

What job categories do people searching Director Operations Excellence jobs in Whitby, ON look for?

The top searched job categories for Director Operations Excellence jobs in Whitby, ON are:

What cities near Whitby, ON are hiring for Director Operations Excellence jobs?

Cities near Whitby, ON with the most Director Operations Excellence job openings:

Director Operations Excellence jobs near you
Infographic showing various Director Operations Excellence job openings in Whitby, ON as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Senior Manager, Operations Excellence

Omers

Toronto, ON

Full-time

Retirement

Posted yesterday

New

Job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be - and deliver - your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthenseconomies and communities. By prioritizing people, partnerships and places, we generate meaningful returnsfor OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don't just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

We believe thegoalposts are shifting in what customers expect from buildings and how services are delivered, driven by the rapid adoption of technology, the need for sustainable solutions, and a commitment to providing healthy places. We see this as an opportunity to continue doing what we have done for more than 60 years: lead the market with innovative, customer-driven solutions. To that end, we are looking for a Senior Manager, Operations Excellence.

Reporting to the Director, Operational Excellence, this important leadership role will help advance operational capabilities across Oxford's Canadian Retail, Office, and Industrial portfolios to enhance customer experience, drive operational excellence, and support business performanceobjectives. We are looking for a well-rounded operations expert who is excited to challenge the status quo and build an industry-leading practice that delivers measurable business results. The successful candidate will be a self-starter whoremainscalm under pressure, uncertainty, and change; can roll up their sleeves to support diverse teams of experts across the business; and is eager to expand theirexpertisethrough enterprise and cross-functional initiatives.

You Will Be Responsible For:

  • Partner with business leaders across the Canadian Retail, Office, and Industrial portfolios to develop and execute a best-in-class operational strategy that enhances customer experience, drives operational excellence, and supports business performanceobjectives.

  • Establish and govern operational standards, policies, frameworks, and best practices across asset classes, including maintenance and reliability programs, operational systems, compliance processes, audit programs, building assessments, and performance reporting.

  • Set standards for preventive maintenance programs and systems, equipment condition, and operations and maintenance practices, while providing hands-on guidance and support to site teams and ensuring adherence to legislative requirements.

  • Develop and execute the roadmap for operational technology platforms that support building operations, maintenance, compliance, and vendor management. Lead platform governance, business requirements, process standardization, system enhancements, performance measurement, and enterprise-wide adoption to ensure technology investments deliver measurable operational and business value.

  • Partner with Procurement and site teams to provide national oversight and support for major service contracts, including RFP scope development, contract standards, vendor relationship management, and key performance indicators.

  • Partner with business leaders, site teams, and Data and Analytics to use benchmarking and performance analytics toidentifyimprovement opportunities,optimizeservice delivery, implement scalable solutions, and realize measurable business outcomes.

  • Lead enterprise initiatives and cross-functional programs that advance operational capability, standardization, innovation, customer satisfaction, and business growth.

  • Provideoperations budget guidance for nationally scoped projects, contracts, and consultants.

  • Maintain and share leading practices and strategic advice for core operational programs by building relationships across the global organization and externally with agencies, industry partners, and real estate standards bodies.

  • Provideproperty operations guidance and support for relevant industry certifications, including SHORE, BOMA, and LEED.

  • Build andmaintainstrong relationships with internal and external business leaders and site teams to advance operational programs, performance, and action plans and foster a culture of collaboration and continuous improvement.

  • Conduct or oversee annual building risk assessments across Canadian asset classes and bring forward new policies and standards forappropriate seniorleadership review and approval.

Required Skills & Experience:

  • 10+ years of experience in property management operations, Asset Management, and/or Property Operations within the real estate industry.

  • Experience managing corporate-level operational programs that support Asset and Property Operations across multiple asset classes.

  • Strong knowledge of building operations, systems, and technologies, including electrical and mechanical systems, HVAC, and life safety systems.

  • Demonstrated experience developing and governing operational technology platforms, business requirements, process standards, system enhancements, performance measures, and enterprise adoption.

  • Exceptional ability to build positive relationships, communicate effectively, and lead through influence across geographies; build consensus; and prioritize action and results.

  • Strong analytical and data-driven thinking skills, with the ability to evaluate complex situations and synthesize relevant information, including cost-to-serve analysis across the service catalogue.

  • Strong presentation and communication skills, with the ability to effectively convey complex operational strategies, insights, and recommendations to senior leaders and cross-functional stakeholders.

Preferred Skills & Experience:

  • FMA or RPA designation is considered an asset.

  • Experience designing and implementing innovative solutions in partnership with business stakeholders to challenge the status quo, solve business problems, and accelerate businessobjectives.

  • Demonstrated experience leading and implementing change across operational groups and cross-functional teams.

  • Strong ability to manage competing priorities and deliver results under pressure and within deadlines.

  • Strongproficiencywith Microsoft Office, including Excel, Outlook, Word, and SharePoint.

This posting is for an existing vacancy.The expected salary range for this position is $130,000 to $150,000 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans - details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work - and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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