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Director Operational Technology Engineer Jobs in Florida

Nubank

Staff IT Engineer - Service Management

Miami, FL · On-site

$178K - $267K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Visit our Institutional Page About the Team The IT team is the operational backbone of Nubank ... Direct exposure to senior leadership across IT and Engineering. A culture that values ownership and ...

Stoke Space

IT Operations Engineer

Cape Canaveral, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You must be ready to stay focused, move fast, self-direct, and learn on the fly. Responsibilities ... Support operational readiness by ensuring critical IT systems, user workstations, printers ...

Stoke Space

IT Operations Engineer

Cape Canaveral, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You must be ready to stay focused, move fast, self-direct, and learn on the fly. Responsibilities ... Support operational readiness by ensuring critical IT systems, user workstations, printers ...

Dedicated IT

Onsite IT Engineer - Vero Beach

Vero Beach, FL

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... seamless operations for end users and proactively optimizing their experience. * Office 365 ... Provide direct, high-level support to executive and senior leadership, ensuring their technology ...

ThreatLocker

Special Project IT Engineer

Orlando, FL · On-site

The Special Project IT Engineer role involves diagnosing complex customer issues, conducting ... operations. Responsibilities : • Diagnose and resolve complex customer issues related to ...

ThreatLocker

Special Project IT Engineer

Orlando, FL · On-site

They are seeking a Special Project IT Engineer to conduct test programs, develop test scripts, and ... operations. • Document processes, procedures, and troubleshooting steps for internal knowledge ...

ThreatLocker

Special Project IT Engineer

Orlando, FL

... Operational Alert solutions are leading the cybersecurity market toward a more secure approach of ... As a Special Projects IT Engineer you are responsible for but not limited to: * Diagnose and ...

Dedicated IT

Onsite IT Engineer - Vero Beach

Vero Beach, FL · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... seamless operations for end users and proactively optimizing their experience. * Office 365 ... Provide direct, high-level support to executive and senior leadership, ensuring their technology ...

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All JobsOperational Technology Engineer JobsDirector Operational Technology Engineer JobsDirector Operational Technology Engineer Jobs in Florida

Director Operational Technology Engineer information

What is a director operational technology engineer?

A Director Operational Technology (OT) Engineer is a senior leader responsible for overseeing the integration, management, and security of operational technology systems within an organization. These professionals bridge the gap between IT (Information Technology) and OT systems, ensuring that industrial control systems, manufacturing equipment, and other critical infrastructure operate efficiently and securely. Their role involves developing strategies, leading teams, and implementing best practices to optimize OT environments while safeguarding them from cyber threats. They typically collaborate with cross-functional teams and ensure compliance with industry standards and regulations.

What are the key skills and qualifications needed to thrive as a director operational technology engineer?

To thrive as a Director Operational Technology Engineer, you need deep expertise in industrial control systems, cybersecurity, and automation, typically supported by an engineering degree and extensive leadership experience. Familiarity with SCADA systems, PLC programming, network security tools, and relevant certifications like CISSP or ISA/IEC 62443 is crucial. Exceptional strategic thinking, communication, and team leadership skills set top candidates apart in this role. These skills and qualities are vital to ensure safe, efficient, and secure OT operations while driving innovation and compliance across complex industrial environments.

How does a director operational technology engineer typically collaborate with other departments to ensure the security and efficiency of industrial control systems?

A Director Operational Technology Engineer frequently works cross-functionally with IT, cybersecurity, and operations teams to align technology initiatives with business goals. This collaboration involves regular meetings to assess risk, develop security protocols, and troubleshoot issues impacting production systems. By fostering open communication and coordinating on projects, the Director ensures that industrial control systems remain secure, efficient, and compliant with regulatory standards. This role often leads multidisciplinary teams during system upgrades or incident responses, ensuring seamless integration and minimal downtime.

What is the difference between Director Operational Technology Engineer vs Operations Manager?

AspectDirector Operational Technology EngineerOperations Manager
CredentialsBachelor's or Master's in Engineering, certifications like Cisco, Cisco CCNP, or ICS securityBachelor's in Business, Management, or related field; certifications like PMP or Lean Six Sigma
Work EnvironmentIndustrial facilities, manufacturing plants, utility companies, focusing on OT systemsOffice settings, warehouses, overseeing daily operations across departments
Industry UsageManufacturing, energy, utilities, industrial sectorsRetail, logistics, manufacturing, service industries
Primary FocusDesign, implementation, and security of operational technology systemsManaging overall operational efficiency and process improvements

The main difference is that the Director Operational Technology Engineer specializes in OT systems' technical aspects, security, and infrastructure, while the Operations Manager oversees broader operational processes and team management. Both roles are vital but focus on different areas within industrial and operational environments.

What are the most commonly searched types of Operational Technology Engineer jobs in Florida?

The most popular types of Operational Technology Engineer jobs in Florida are:

What are popular job titles related to Director Operational Technology Engineer jobs in Florida?

For Director Operational Technology Engineer jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Director Operational Technology Engineer jobs in Florida look for?

The top searched job categories for Director Operational Technology Engineer jobs in Florida are:

What cities in Florida are hiring for Director Operational Technology Engineer jobs?

Cities in Florida with the most Director Operational Technology Engineer job openings:

Director Operational Technology Engineer jobs near you
Infographic showing various Director Operational Technology Engineer job openings in Florida as of June 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Staff IT Engineer - Service Management

Nubank

Miami, FL • On-site

$178K - $267K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago

Job description

About Nu
Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers' complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu's impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Banks.
Visit our Institutional Page
About the Team
The IT team is the operational backbone of Nubank's internal infrastructure. As the company scales, we're building the service management foundations that let engineering teams move faster with more confidence - turning IT operations into a strategic advantage, not just a support function.
About the Role
As a Staff IT Engineer - Service Management, you will own and evolve Nubank's IT Service Management (ITSM) practice end to end. You'll design and implement processes, tools, and governance that keep our internal services reliable, auditable, and efficient, enabling engineering teams to focus on high-impact work while maintaining strong operational controls in a regulated environment.
You'll Be Responsible For
  • Continuing to build and own Nubank's ITSM practice, defining and implementing core ITIL v4 processes: incident, problem, change, service request, and knowledge management.
  • Establishing a service catalog with clearly defined SLAs and OLAs aligned with internal stakeholder expectations.
  • Owning the end-to-end ITSM toolchain (Jira Service Management or equivalent): configuration, workflow design, form logic, SLA rules, and integrations with adjacent systems.
  • Identifying and closing automation gaps - routing, escalation, notifications, and reporting - partnering with engineering teams to reduce manual toil across operations.
  • Defining and tracking operational KPIs (MTTR, SLA compliance, first-contact resolution, change success rate) and building regular reporting cadences for leadership and stakeholders.
  • Establishing a Change Advisory Board (CAB) with structured documentation and approval workflows.
  • Supporting audit and compliance requirements with structured evidence of IT operational controls, essential in a regulated financial environment.
  • Driving ITSM adoption across the organization, creating runbooks, training materials, and documentation that embed service management culture at scale.
We Are Looking For a Person Who Has
Mandatory qualifications
  • 7+ years of experience in IT service management, IT operations, or a related discipline.
  • Deep ITIL v4 expertise; ITIL 4 Foundation or Managing Professional certification strongly preferred.
  • Proven track record of building ITSM practices from scratch or significantly transforming an existing function.
  • Hands-on experience owning and configuring ITSM tooling end-to-end (Jira Service Management, ServiceNow, or equivalent) - not just using it, but designing it.
  • Ability to work cross-functionally in a fast-paced, engineering-led environment, with strong influence-without-authority skills.
  • Strong written and verbal communication, including the ability to present to senior leadership.

Nice-to-have qualifications
  • Experience in fintech, high-growth tech, or other regulated industries.
  • Familiarity with adjacent frameworks: COBIT, ISO 20000, or SRE principles.
  • Experience partnering with Security and/or Platform Engineering teams.
  • Fluent English.
What We Offer
  • Greenfield, high-visibility scope: you'll define what "good" ITSM looks like at Nubank's scale - from zero.
  • Direct exposure to senior leadership across IT and Engineering.

A culture that values ownership and getting foundations right, without bureaucracy for its own sake.
Location
  • Miami, United States
  • Palo Alto, United States
  • Washington DC, United States
Our Benefits
  • Opportunity of earning equity at Nu
  • Medical Insurance
  • Dental and Vision Insurance
  • Life Insurance and AD&D
  • Extended maternity and paternity leaves
  • Nucleo - Our learning platform of courses
  • NuLanguage - Our language learning program
  • NuCare - Our mental health and wellness assistance program
  • 401K
  • Saving Plans - Health Saving Account and Flexible Spending Account
  • Work-from-home Allowance
  • Relocation Assistance Package, if applicable.
Work Model for this Role
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Location-Specific Disclosures
  • Palo Alto: Total compensation includes base salary, RSUs and benefits. Base salary range: $178,560 - $267,840

Our recruitment process may involve the use of artificial intelligence-enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.

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