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Director Of Workforce Development Jobs in Springfield, MA

... workforce development, and building strong healthcare partnerships. The Program Director provides ... overall leadership, administration, planning, evaluation, and continuous improvement for the PN ...

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Director Of Workforce Development information

See Springfield, MA salary details

$15.9K

$84.9K

$129K

How much do director of workforce development jobs pay per year?

As of Jul 31, 2026, the average yearly pay for director of workforce development in Springfield, MA is $84,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $109,100.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by a Director of Workforce Development, and how can they be addressed?

A Director of Workforce Development often encounters challenges such as aligning workforce training initiatives with rapidly changing industry needs and ensuring equitable access to programs across diverse communities. Addressing these challenges requires close collaboration with employers, educational institutions, and community organizations to stay informed about skill gaps and employment trends. Building flexible, data-driven programs and fostering relationships with stakeholders are key strategies for overcoming these obstacles and driving successful workforce outcomes.

What is the difference between Director Of Workforce Development vs Workforce Development Coordinator?

AspectDirector Of Workforce DevelopmentWorkforce Development Coordinator
CredentialsBachelor's degree; often advanced degrees in HR, public administration, or related fieldsAssociate's or Bachelor's degree; relevant certifications may include HR or training certifications
Work EnvironmentLeadership roles in organizations, overseeing programs and teamsSupport roles, assisting in program implementation and coordination
Employer & Industry UsageGovernment agencies, large nonprofits, educational institutionsCommunity organizations, government offices, educational institutions
Search & Comparison IntentUnderstanding senior roles and responsibilities in workforce programsEntry to mid-level roles focusing on program support and coordination

The main difference between a Director Of Workforce Development and a Workforce Development Coordinator lies in their level of responsibility and scope. The director oversees strategic planning and manages teams, while the coordinator handles day-to-day program support. Both roles are vital in workforce development initiatives but differ in seniority and focus.

What does a Director of Workforce Development do?

A Director of Workforce Development oversees programs and initiatives aimed at improving the skills and employability of a community or organization’s workforce. They collaborate with employers, educational institutions, and government agencies to identify workforce needs and develop training programs. Their responsibilities often include strategic planning, managing staff and budgets, and measuring program effectiveness. The goal is to ensure that workers have the skills needed for current and future job opportunities.

What Is the Job of a Director of Workforce Development?

A director of workforce development manages the workforce development programs within an organization. Your responsibilities and duties in this career can drastically differ based upon the needs of the specific company. Typically, your responsibilities are to develop and implement plans for workforce training, supervise the employees within the workforce development department, coordinate with other managers to determine areas that need attention, and administer new training plans and practices for the organization. As director of workforce development, you must stay up to date on current training practices and trends in the labor markets. Additionally, you may be responsible for providing reports on the efficiency of the company’s staff.

What are the key skills and qualifications needed to thrive as a Director Of Workforce Development, and why are they important?

To thrive as a Director Of Workforce Development, you need expertise in workforce planning, program management, and a background in human resources or a related field, often supported by a bachelor’s or master’s degree. Familiarity with labor market analysis tools, learning management systems (LMS), and compliance with employment regulations is typically required. Strong leadership, collaboration, and strategic communication skills help build partnerships and drive organizational initiatives. These skills are crucial for designing effective workforce strategies that address organizational needs and foster talent development.
What job categories do people searching Director Of Workforce Development jobs in Springfield, MA look for? The top searched job categories for Director Of Workforce Development jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Director Of Workforce Development jobs? Cities near Springfield, MA with the most Director Of Workforce Development job openings:

WIOA In-School Youth Support Specialist

New North Citizens Council Inc

Springfield, MA • On-site

$21.50 - $22.50/hr

Temporary

Posted 8 days ago


Job description

Job Title: WIOA In-School Youth Support Specialist

Department: Workforce Development

Reports To: Director of Workforce Development

FLSA Status: Non-Exempt (Hourly)
Location: Springfield, MA
Employment Type: Full-Time

Salary Range: $21.50 to $22.50 per hour


About New North Citizens’ Council (NNCC)

New North Citizens’ Council is a community-based nonprofit organization dedicated to improving the quality of life for residents through education, workforce development, family support, and community services. NNCC is committed to equity, inclusion, and culturally responsive service delivery.


Position Summary

The WIOA In-School Youth Support Specialist provides case management, career exploration, and supportive services to high school juniors and seniors participating in the Workforce Innovation and Opportunity Act (WIOA) In-School Youth Program. Reporting to the Director of Workforce Development, this position helps youth overcome barriers to success by connecting them with education, workforce development, supportive services, and career opportunities that prepare them for post-secondary education and employment.


Essential Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.)


Participant Recruitment & Case Management

  • Recruit, assess, and enroll eligible youth into the WIOA In-School Youth Program.
  • Conduct participant assessments and develop individualized service strategies (ISS) that support educational and career goals.
  • Maintain an active caseload and provide ongoing case management, mentoring, and participant support.
  • Maintain regular communication with participants through in-person meetings, phone calls, text messages, and home visits, when appropriate.
  • Assist participants in overcoming barriers related to education, employment, transportation, housing, and other supportive service needs.

Career & Workforce Development

  • Deliver services aligned with WIOA program elements, including career exploration, work readiness, financial literacy, leadership development, and post-secondary planning.
  • Connect participants to tutoring, mentoring, vocational training, internships, work experiences, and employment opportunities.
  • Support youth in developing workplace readiness, communication, problem-solving, and professional skills.
  • Coordinate referrals to community resources, behavioral health providers, and other supportive services.

Program Coordination & Community Engagement

  • Build collaborative relationships with schools, employers, workforce partners, and community organizations.
  • Participate in school meetings, career fairs, workforce events, and community outreach activities.
  • Assist with workshops, employer visits, job fairs, and participant engagement events.
  • Represent NNCC and the WIOA In-School Youth Program at community meetings and outreach events.

Documentation & Compliance

  • Maintain accurate participant files, service documentation, case notes, and program records.
  • Enter participant information into required data management systems.
  • Monitor participant progress toward educational, employment, and program goals.
  • Assist with data collection, reporting, and performance outcomes required by funding agencies.
  • Maintain compliance with WIOA regulations, agency policies, and confidentiality requirements.

Professional Development

  • Participate in required trainings, staff meetings, and professional development activities.
  • Maintain current knowledge of workforce development, youth engagement, trauma-informed care, and motivational interviewing practices.
  • Perform other duties as assigned.


Required Qualifications

  • High school diploma or GED required.
  • Minimum of one (1) year of experience working with adolescents or young adults in education, workforce development, case management, or community-based programs.
  • Knowledge of youth development, workforce readiness, career planning, and community resources.
  • Strong communication, organizational, and relationship-building skills.
  • Proficiency with Microsoft Office and electronic case management systems.
  • Valid Massachusetts driver's license and reliable transportation.


Preferred Qualifications

  • Associate's or Bachelor's degree in Human Services, Education, Social Work, Workforce Development, Psychology, or a related field preferred.
  • Experience with WIOA-funded programs.
  • Experience providing case management or career counseling.
  • Experience working in school-based settings.
  • Training in Motivational Interviewing or Trauma-Informed Care.
  • Bilingual (English/Spanish).

Core Competencies

  • Youth Development & Case Management
  • Workforce Readiness & Career Development
  • Communication & Relationship Building
  • Community Collaboration
  • Cultural Responsiveness
  • Documentation & Compliance
  • Problem Solving
  • Professionalism & Accountability

Work Environment & Physical Requirements

  • Work is performed in office, school, and community settings.
  • Regular travel throughout the service area is required.
  • Occasional evening or weekend activities may be necessary.
  • Ability to lift and carry materials weighing up to 25 pounds.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Equal Employment Opportunity Statement

New North Citizens’ Council is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law.


ADA & Reasonable Accommodation Statement

NNCC is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA).


At-Will Employment Disclaimer

Employment with NNCC is at-will and may be terminated by either the employee or the organization at any time, with or without cause or notice, in accordance with applicable law.