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Director Of Ticket Operations Jobs in Raleigh, NC

IONNA LLC

Director of Support Operations

Raleigh, NC · On-site

Reports to: SVP of Tech Operations This role requires a full-time onsite presence in Durham, NC Please note: We are only able to consider candidates who are U.S. citizens or lawful permanent ...

IONNA LLC

Director of Support Operations

Raleigh, NC · On-site

Reports to: SVP of Tech Operations This role requires a full-time onsite presence in Durham, NC Please note: We are only able to consider candidates who are U.S. citizens or lawful permanent ...

IONNA LLC

Director of Support Operations

Raleigh, NC · On-site

Reports to: SVP of Tech Operations This role requires a full-time onsite presence in Durham, NC Please note: We are only able to consider candidates who are U.S. citizens or lawful permanent ...

AEG

Baseball Ticket Services Manager

Durham, NC · On-site

Maintain operational timelines, checklists, and department calendars to ensure smooth execution of ... Support additional ticket operations and administrative tasks as assigned. Qualification ...

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Showing results 41-60

All JobsOf Ticket Operations JobsDirector Of Ticket Operations JobsDirector Of Ticket Operations Jobs in Raleigh, NC

Director Of Ticket Operations information

See Raleigh, NC salary details

$33K

$104.7K

$174.5K

How much do director of ticket operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director of ticket operations in Raleigh, NC is $104,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $131,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of ticket operations?

To thrive as a Director of Ticket Operations, you need expertise in ticket sales management, revenue optimization, and a background in business administration or a related field. Familiarity with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is essential. Strong leadership, problem-solving, and customer service skills help you lead teams and resolve issues efficiently. These skills ensure smooth and profitable ticketing operations, high customer satisfaction, and effective event management.

What are some common challenges faced by a director of ticket operations when managing large-scale events?

A Director of Ticket Operations often encounters challenges related to balancing high demand with system capacity, ensuring seamless ticket delivery, and managing last-minute ticketing issues. Coordinating with multiple departments—such as marketing, finance, and IT—is essential to provide accurate reporting and customer support. Staying updated on the latest ticketing technologies and fraud prevention methods is also crucial to maintain a smooth and secure ticketing process for both the organization and event attendees.

What is the difference between Director Of Ticket Operations vs Ticketing Manager?

AspectDirector Of Ticket OperationsTicketing Manager
ResponsibilitiesOversees ticketing strategies, manages large teams, and develops policies for ticket sales and distributionManages daily ticketing operations, handles customer service issues, and ensures ticketing system functionality
Required CredentialsBachelor's degree, experience in ticketing or event management, leadership skillsBachelor's degree or relevant experience, knowledge of ticketing software, customer service skills
Work EnvironmentLeadership role in stadiums, arenas, or event venues, often in a corporate settingOperational setting within venues or ticketing offices, interacting directly with staff and customers

The main difference is that the Director Of Ticket Operations holds a strategic leadership role overseeing the entire ticketing process, while the Ticketing Manager focuses on daily operations and customer interactions. Both roles require similar credentials and work in related environments, but the director position involves higher-level planning and management responsibilities.

What job categories do people searching Director Of Ticket Operations jobs in Raleigh, NC look for?

The top searched job categories for Director Of Ticket Operations jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Director Of Ticket Operations jobs?

Cities near Raleigh, NC with the most Director Of Ticket Operations job openings:

Director Of Ticket Operations jobs near you
Infographic showing various Director Of Ticket Operations job openings in Raleigh, NC as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 88% In-person, 8% Hybrid, and 4% Remote job distribution, with an average salary of $104,668 per year, or $50.3 per hour.

Regional Director of Operations

Concord Hospitality

Raleigh, NC • On-site

$127K - $159K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Concord Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

13th of 109 rated hotels

Job description

Description
We are seeking a dynamic and experienced Regional Director of Operations to lead and support a portfolio of hotels. This role is responsible for overseeing operational excellence, developing leadership talent, and ensuring financial performance across assigned properties. This role will be based in North Carolina.
As a Concord Leader you will be responsible to:
  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect and professionalism.
  • Care for your team and their families.
Key Responsibilities:
  • Lead the development and onboarding of new General Managers, including mentoring and performance evaluations.
  • Conduct regular performance reviews and create action plans for direct reports.
  • Monitor hotel operations to identify and resolve challenges promptly.
  • Support strategic planning, including long-term operational and capital expenditure plans.
  • Ensure robust training, development, and associate engagement programs are in place.
  • Analyze financial and guest satisfaction metrics to drive continuous improvement.
  • Conduct asset evaluations and quality audits to safeguard owner investments.
  • Provide HR guidance and ensure compliance with company policies.
  • Foster a high-performance culture and support succession planning.
  • Maintain consistent adherence to brand standards and Concord policies.
  • Prepare and deliver reports for corporate and ownership groups.
  • Actively participate in company-sponsored programs and initiatives.
Qualifications:
  • Proven experience in hotel operations leadership, preferably multi-property management and in select service.
  • Previous Marriott experience is required.
  • Strong financial acumen and strategic thinking.
  • Excellent interpersonal, leadership, and mentoring skills.
  • Ability to travel regularly across assigned region.
Benefits
  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.
Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer:
"We Are Concord!"
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
Pay Range: $127,880 - $159,900
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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