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Director Of Strategic Operations Jobs in Raleigh, NC

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites.

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites.

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites.

DIRECTOR OF OPERATIONS Caul Group Residential | Cary, NC (In-Person Role) Reports to: Founder & CEO Who We Are Caul Group Residential is the #1 resale real estate team in the Raleigh-Durham Triangle ...

Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role ... Founder removed from operational noise By 12 Months * Revenue predictable * Enterprise motion ...

Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role ... Founder removed from operational noise By 12 Months * Revenue predictable * Enterprise motion ...

Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role ... Founder removed from operational noise By 12 Months * Revenue predictable * Enterprise motion ...

Operations & Technical Leadership Provide full operational oversight of all drill pier foundation ... Lead or directly support proposal development, project estimating, scope review, and bid strategy ...

The Role We're looking for a Director of Revenue Operations to build and scale the RevOps function ... Ensure data integrity across the full lead-to-revenue lifecycle Drive GTM strategy & execution

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Director of Company Restaurant Operations Take the next step in your career. We are a local fast casual chain based in Raleigh , NC. We want a proven leader with experience in change management to ...

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Director Of Strategic Operations information

See Raleigh, NC salary details

$20.4K

$130.8K

$252.7K

How much do director of strategic operations jobs pay per year?

As of Sep 3, 2026, the average yearly pay for director of strategic operations in Raleigh, NC is $130,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $178,400.00 per year, depending on experience, location, and employer.

What does a director of strategic operations do?

A Director of Strategic Operations is responsible for overseeing the development and implementation of business strategies to improve efficiency, productivity, and profitability within an organization. They analyze current operational processes, identify areas for improvement, and collaborate with other leaders to execute strategic plans. Their role often includes managing cross-functional teams, setting performance goals, and ensuring that operational initiatives align with the company's overall objectives. This position requires strong leadership, analytical, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a director of strategic operations, and why are they important?

To thrive as a Director Of Strategic Operations, you need expertise in business strategy, operational management, and financial analysis, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with project management software, data analytics tools, and enterprise resource planning (ERP) systems is crucial. Exceptional leadership, cross-functional communication, and problem-solving skills help drive alignment and motivate teams across departments. These abilities are essential for optimizing organizational performance and ensuring successful execution of strategic initiatives.

How does a director of strategic operations typically collaborate with other departments to drive organizational goals?

A Director of Strategic Operations works closely with leaders across departments such as finance, marketing, and human resources to align operational initiatives with the company's strategic objectives. This role often involves facilitating cross-functional meetings, leading project teams, and ensuring that resources are allocated efficiently to meet key performance indicators. By acting as a bridge between executive leadership and operational teams, the Director helps to translate high-level goals into actionable plans, fostering a culture of collaboration and accountability throughout the organization.

What is the difference between Director Of Strategic Operations vs Operations Manager?

AspectDirector Of Strategic OperationsOperations Manager
ResponsibilitiesOversees strategic planning, long-term initiatives, and cross-departmental projectsManages daily operations, team supervision, and process improvements
Required CredentialsBachelor's or Master's in Business, Management, or related field; extensive experienceBachelor's degree; experience in operations or management roles
Work EnvironmentStrategic planning sessions, executive meetings, cross-functional collaborationOn-the-ground management, team oversight, operational workflows

The Director Of Strategic Operations focuses on high-level strategic planning and long-term growth, often working with executives. In contrast, the Operations Manager handles daily operational tasks and team management. Both roles require strong leadership and industry knowledge, but their scope and focus differ significantly.

What are popular job titles related to Director Of Strategic Operations jobs in Raleigh, NC?

For Director Of Strategic Operations jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Director Of Strategic Operations jobs in Raleigh, NC look for?

The top searched job categories for Director Of Strategic Operations jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Director Of Strategic Operations jobs?

Cities near Raleigh, NC with the most Director Of Strategic Operations job openings:

Infographic showing various Director Of Strategic Operations job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $130,789 per year, or $62.9 per hour.

Full-time

Re-posted 14 days ago


First Watch rating

6.2

Company rating: 6.2 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

35th of 88 rated restaurants


Job description

Overview
The Director of Operations is responsible for supporting the mission, vision and values of First Watch through all that he/she does in their role every day. The DO's primary purpose is to develop General Managers and restaurant management teams to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or You First culture of the concept. The Director of Operations is responsible for the success of all First Watch operations within their span of control (5-8 direct reports and 200-300 employees).
Responsibilities
  • Leads operational activities for a group of First Watch Restaurants by performing the following in accordance with Company guidelines regarding management development, sales, and profitability, planning and customer and employee relations
  • Trains, coaches and develops General Managers and Operations Managers, through timely performance and observation feedback and evaluations
  • Follows up on training of MIT's/CAFE's and hourly employees. Works closely with the Training General Manager to monitor progress
  • Ensures development of Operations Managers within compliance of the FW management development programs
  • Through effective manpower planning executes the continuous development of the management team and ensures timely and cost effective recruitment of restaurant level management and their training within First Watch
  • Ensures the maintenance of a safe and harassment free workplace in all restaurants
  • Takes quick and responsible action in solving problems and able to uses reason when dealing with individual or staff performance based issues to include personality conflicts
  • Develops for prior approval and then meets or exceeds the area's budget, including capital investments, General and Administrative expenses
  • Promotes First Watch outside the restaurant

Qualifications
  • Bachelor's degree or equivalent - concentration in food & beverage, business, marketing or management is preferred
  • Five to seven years of progressive leadership experience in multi unit restaurant industry operations
  • Proven track record of achieving results and building & maintaining successful teams
  • Passion for providing excellent service and quality
  • Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success
  • Extensive knowledge of the principles, procedures, and best practices in the industry
  • Ability to work well under pressure in a fast paced, dynamic environment
  • Valid driver's license and ability to travel frequently within assigned market

Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates multiple times per year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising approximately $2.3 million to date. A recipient of many "Best Breakfast" and "Best Brunch" awards, First Watch was voted #1 Best Breakfast by Newsweek's Readers' Choice Awards 2025, and also named 2025 and 2024's #1 Most Loved Workplace® in America by the Best Practice Institute - an accolade most recently featured in The Wall Street Journal - after appearing on the list in 2022 and 2023, as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 660 restaurants in 33 states. For more information, visit www.firstwatch.com.
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

What First Watch employees say

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Benefits

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About First Watch

Sourced by ZipRecruiter

First Watch is an award-winning Daytime Dining concept serving made-to-order breakfast, brunch and lunch using fresh ingredients. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" accolades, First Watch's chef-driven menu includes elevated executions of classic favorites along with First Watch specialties such as the protein-packed Quinoa Power Bowl®, Farmstand Breakfast Tacos, Avocado Toast, Chickichanga, Morning Meditation (juiced in-house daily), Vodka Kale Tonic and its famous Million Dollar Bacon. In 2022, First Watch was awarded a sought-after MenuMasters honor by Nation's Restaurant News for its seasonal Braised Short Rib Omelet, recognized with ADP's coveted Culture at Work award and named a Top 100 Most Loved Workplace® by Newsweek and the Best Practice Institute. In 2021, First Watch was recognized as FSR Magazine's Best Menu and as the fastest-growing full-service restaurant chain based on unit growth. There are more than 470 First Watch restaurants in 29 states and the restaurant concept is majority owned by Advent International, one of the world's largest private-equity firms.

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Bradenton, FL, US