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Director Of Store Operations Jobs in Riverside, CA

GroupeSEB

Director of Service Operations

Irvine, CA · Hybrid

$140K - $185K/yr

What we will achieve together As the Director of Service Operations, you will provide strategic and ... stores. Join us in delivering exceptional coffee experiences worldwide. * Schedule: Full-time * ...

GROUPE SEB

Director of Service Operations

Irvine, CA · On-site

$140K - $185K/yr

What we will achieve together As the Director of Service Operations, you will provide strategic and operational leadership for the centralized Service departments in North America, including Training ...

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All JobsDirector Of Store Operations JobsDirector Of Store Operations Jobs in Riverside, CA

Director Of Store Operations information

See Riverside, CA salary details

$23.5K

$106K

$193K

How much do director of store operations jobs pay per year?

As of Jul 4, 2026, the average yearly pay for director of store operations in Riverside, CA is $106,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $125,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Store Operations, and why are they important?

To excel as a Director of Store Operations, you need extensive retail management experience, a strong understanding of inventory control, and a relevant bachelor's degree in business or a related field. Familiarity with POS systems, ERP software, and data analytics tools is typically required, along with certifications in retail management or project management being advantageous. Exceptional leadership, strategic thinking, and communication skills help drive performance and foster a positive store culture. These abilities ensure operational excellence, consistent customer experiences, and achievement of business goals across multiple locations.

What jobs make $3,000 a day?

In store operations or retail management, high-level roles such as regional or district managers can earn around $3,000 daily when including bonuses and incentives, especially in large companies. Executive positions like chief operating officers or specialized consultants in retail may also reach this level with significant experience and performance-based pay. These roles typically require extensive industry knowledge, leadership skills, and often involve long hours and strategic responsibilities.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive positions like Chief Executive Officers, Chief Financial Officers, and certain specialized surgeons can earn $500,000 or more annually. Senior-level roles in finance, technology, and law, as well as successful entrepreneurs and business owners, may also reach or exceed this income level, often requiring extensive experience, advanced skills, and leadership responsibilities.

What is the difference between Director Of Store Operations vs Store Manager?

AspectDirector Of Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategies, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsExperience in retail management, leadership skills, often a bachelor's degreeRetail management experience, customer service skills, high school diploma or higher
Work EnvironmentCorporate office and multiple store locationsIn-store environment, direct interaction with staff and customers
Industry UsageCommon in large retail chains and corporationsFound in retail stores of all sizes, especially in single locations

The main difference between a Director Of Store Operations and a Store Manager lies in scope and responsibilities. The Director oversees multiple stores and strategic planning, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director's role is more strategic and broad in scope.

What is the highest position in a retail store?

The highest position in a retail store is typically the Store Manager or Store Director, responsible for overall operations, staff management, and sales performance. In larger organizations, a Regional or District Manager oversees multiple stores, while the Store Director may hold executive responsibilities depending on the company's structure.

What does a director of store operations do?

A director of store operations oversees the daily functions of retail stores, including managing staff, ensuring sales targets are met, maintaining customer service standards, and implementing company policies. They develop strategies to improve store performance, analyze sales data, and coordinate with other departments to ensure operational efficiency.

What are some common challenges faced by a Director of Store Operations, and how can they be effectively managed?

As a Director of Store Operations, you may frequently encounter challenges such as ensuring consistent execution of company standards across multiple locations, managing diverse teams, and adapting to rapidly changing retail trends. Effective management involves establishing clear communication channels, leveraging data-driven decision making, and fostering a culture of accountability and continuous improvement. Building strong relationships with store managers and cross-functional departments is also crucial for aligning goals and implementing successful operational strategies.
What are popular job titles related to Director Of Store Operations jobs in Riverside, CA? For Director Of Store Operations jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Director Of Store Operations jobs in Riverside, CA look for? The top searched job categories for Director Of Store Operations jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Director Of Store Operations jobs? Cities near Riverside, CA with the most Director Of Store Operations job openings:
Director Of Store Operations jobs near you

Director of Service Operations

GroupeSEB

Irvine, CA • Hybrid

$140K - $185K/yr

Other

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

What we will achieve together 

As the Director of Service Operations, you will provide strategic and operational leadership for the centralized Service departments in North America, including Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement. Reporting directly to the Vice President of Service, this senior leadership role is accountable for setting and executing the overall strategy, driving operational excellence, and ensuring peak performance across all functions. A key responsibility will be to maximize efficiency, strengthen customer satisfaction, and deliver measurable business impact, while maintaining alignment with the company's global vision, strategic priorities, and long-term goals.

Salary Range: $140,000 - $185,000 + annual bonus

Key Responsibilities Include: 

  • Developing and implementing each department's strategic vision, objectives, and long-term plans in alignment with the company's broader goals and global vision, particularly those related to customer experience and Services growth.

  • Operational Management: Overseeing the day-to-day operations of each department, ensuring efficient workflow, documentation and adherence to Standard Operating Procedures, and optimal resource utilization. This includes ensuring each department is managing staffing, scheduling, and escalations.

  • Team Leadership and Development: Leading, mentoring, and motivating a team of managers, supervisors, and agents. This involves setting performance goals, conducting regular performance evaluations, providing coaching and training programs, fostering a positive work environment, and addressing employee engagement and retention.

  • Performance Monitoring and Analysis: Defining, tracking, and analyzing key performance indicators (KPIs) such as Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing, Tech Support Resolution, and Training Days. Use of this data to identify trends, pinpoint areas for improvement, and implement data-driven strategies.

  • Customer Experience (CX) Improvement: Championing a customer-centric culture within the organization. This involves developing and implementing best practices for customer interactions, handling escalated customer inquiries and complex issues, and actively seeking feedback to improve service quality and customer loyalty.

  • Technology and System Optimization: Evaluating, implementing, and optimizing department technologies and software (e.g., iGrow, Salesforce, SAP, and Qlik) to enhance operational efficiency, streamline customer interactions, and improve productivity / utilization.

  • Budget Management: Developing, managing, and optimizing the teams FTE budget, including forecasting, resource allocation, and cost-control measures to ensure efficient operations and maximize return on investment.

  • Compliance and Quality Assurance: Ensuring the team operates in compliance with company policies, legal requirements, and quality standards.

Requirements :

  • Experience: 10+ years of experience Service Operations, with the most recent 5 years in a leadership role managing local and remote employees. Preferably in a fast-pace growing organization with international presence.

  • Education: Bachelor's degree or higher in Business Administration.   

  • Key Skills and Qualifications: Service Operations Management, Performance Management, Service Management Framework, Project Management, Global Alignment

  • Core Competencies: Strategic Leadership, Operational Excellence, Decision Making & Problem Solving, Collaboration & Influence
     

Overview:

  • Type of Employment: Full time - Exempt

  • Workplace Schedule Type: Hybrid

  • Position Location: Irvine, CA (Mon, Wed & Th are onsite working days)

Why SEB Professional North America?

Whether working remotely, in one of our offices, or flexing in between, we offer a number of benefits and perks to support you and your family. Here is a sample of some of our benefits programs:

  • Medical / Dental / Vision Insurance - Generous Employer Contribution

  • 401(K) Retirement Plan - w/ up to a 9% employer contribution after 1st year of employment.

  • On Site Gym

  • 12 Paid Holidays

  • Voluntary Benefits and Discount programs

Equal Employment Opportunity (EEO)

SEB Professional is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other category protected by federal, state, or local law. SEB Professional does not make employment decisions based on any protected class status. For more information, please see OFCCP Equal Employment.

Additional Information
  • Duration (if applicable): Non Applicable
  • Job Type: Permanent contract
  • City: Irvine, CA
  • Company description:

    Join Groupe SEB and contribute to better living around the world!

    As a global reference in small domestic and professional equipment, we make a real impact through our 45 iconic brands - Tefal, Seb, Rowenta, Moulinex, Krups, and many more - present in over 150 countries. Every second, 13 products are sold, manufactured in our 50 industrial and logistic sites.

    Our success relies on the diversity of talents, the richness of individual journeys, and an inclusive and respectful work environment. We are firmly committed to fighting all forms of discrimination. If you have a disability, we are here to listen and adapt your recruitment journey.

    SEB Professional is a subsidiary of Groupe SEB. At SEB Professional North America, we are a leader in the professional coffee machine industry, offering three equipment lines: Schaerer, WMF, and Curtis. Our innovative coffee machines are trusted worldwide and can be found in a variety of settings, including hotels, restaurants, coffee shops, and convenience stores. Join us in delivering exceptional coffee experiences worldwide.

  • Schedule: Full-time
  • Working place (LinkedIn): #LI-Hybrid
  • Minimum annual compensation (individual bonuses included): 120000
  • Maximum annual compensation (individual bonuses included): 150000

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