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Director Of Retail Operations Goodwill Jobs (NOW HIRING)

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Director of Operations

Phoenix, AZ · On-site

$80K - $100K/yr (+ commission)

Retail * Wholesale * Catering Compensation: $80,000 - $100,000 Base Salary + Bonuses + Benefits A new and growing multi-unit bakery and retail franchise organization is seeking an experienced ...

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Director Of Retail Operations Goodwill information

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$22.5K

$101.6K

$185K

How much do director of retail operations goodwill jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director of retail operations goodwill in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a director of retail operations at Goodwill do?

A Director of Retail Operations at Goodwill oversees the daily operations and performance of multiple retail stores within the organization. They are responsible for developing sales strategies, managing budgets, ensuring excellent customer service, and meeting revenue goals. This role also involves supervising store managers, implementing operational policies, and ensuring compliance with company standards. Additionally, they play a key part in supporting Goodwill's mission by maximizing store profitability and helping provide job opportunities within the community.

What are the key skills and qualifications needed to thrive as a director of retail operations at Goodwill?

To thrive as a Director of Retail Operations at Goodwill, you need strong leadership abilities, retail management experience, and a background in business administration or a related field. Familiarity with retail POS systems, inventory management software, and financial analysis tools is typically required, along with knowledge of compliance standards. Excellent communication, strategic thinking, and a commitment to mission-driven service help you inspire teams and build community relationships. These skills ensure efficient store operations, drive sales growth, and support Goodwill's broader mission of community impact.

What are some common challenges faced by a director of retail operations at Goodwill, and how can they be addressed?

A Director of Retail Operations at Goodwill often encounters challenges such as balancing mission-driven objectives with retail profitability, managing a diverse workforce, and adapting to fluctuating donation and sales volumes. Success in this role involves implementing effective training programs, fostering a culture of teamwork and accountability, and utilizing data-driven strategies to optimize store performance. Building strong relationships with both staff and community partners is also key to overcoming operational hurdles and driving growth.

What are popular job titles related to Director Of Retail Operations Goodwill jobs?

For Director Of Retail Operations Goodwill jobs, the most frequently searched job titles are:

Infographic showing various Director Of Retail Operations Goodwill job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $101,614 per year, or $48.9 per hour.

Director of Retail Planning

Marietta, GA • On-site

FALL CREEK FARM & NURSERY
201 - 500 employees

Other

PTO

Posted 18 days ago


Key responsibilities

  • Review and analyze consumer demographic characteristics, sales trends, retail landscape, and other relevant data to interpret, financially plan for, and react to emerging market trends and conditions.

  • Determine appropriate competitive strategies to drive category product development, assortment, purchase, pricing, margin, promotion, and clearance to maximize revenue and margin.

  • Report to the executive team on the state of the category using financial analysis and other fact-based data in terms of current performance, new styles, trends, promotions, and best sellers.


Job description

Career Opportunities: Director of Retail Planning (20431)

Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized onTIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way.To learn more about Trulieve and our mission, please visit

Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized onTIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way.To learn more about Trulieve and our mission, please visit www.trulieve.com

Requisition ID: 20431

Remote Work Available: No

Director of RetailPlanning

Department: Retail

Reports to: State Director

Location: Atlanta, GA

Position Summary:

The Director ofRetail Planningis accountable for maximizing sales and profitability in alignment with the company strategies and brand.They will develop and executestrategies across relevant product categories to achieve short and long-term financial goals (sales, margin, profitability).This involves developing and executing robustproduct and pricingstrategies, driving product development with the in-house design team, devising compelling marketing and promotions programs, and maintaining a focus on continuous learning and improvement.This individual takes an active leadership role responsible for evolvingtheculture through a customer-first mindset, fostering cross-functional team collaboration, and supporting the continuous evolution of business processes to maximize resources.

Responsibilities:

Review and analyze consumer demographic characteristics,salestrends, retail landscape and other relevant data to interpret, financially planforand react to emerging market trends and conditions

Determine appropriate competitive strategies to drive category product development, good/better/best quality merchandise assortment and quantity, purchase, pricing, margin, promotion and clearance to maximizerevenue and margin

Partner with merchandise planning to develop and implement a balanced investment strategy by category and store type

Leadin decision making regarding prices, quantities, freight terms, allowances and product packaging based on the purchasing plan

Report to the executive team on the state of the category using financial analysis and other fact-based data in terms of current performance, new styles, trends, promotions, best sellers, etc.

Research and shop competitors to ensure the Company is a category value leader

Travel to retail store locationsas neededto conduct velocity walks; review and evaluate product mix and gain insight regarding quality or other issues and translate those findings into executable plans

Provide product development recommendations to the in-house design team; bring fresh perspectives to the table that reflect price point and design trend needs.

Serve as the product merchandise advocate for the enterprise stores

Ensure all product documentation is complete and on file with required departments

Review and approve the accuracy of all strategic and technical information, such as product mix, item selection, item description, price direction, etc., prior to set deadlines

Participate, as needed, in planogram and display concept set-up, as well as new store set-up

Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities

Manage resources to optimize equipment, facilities, employees, methods, and materials.

Demonstrate the Company's Core and Growth Values in the performance of all job functions.

Qualifications:

Minimum ofyears’experiencein purchasing, buying, merchandising, brand management,assortment planning,marketingor related fieldrequired

Strong attention to detail

Excellent interpersonal, verbal and written communicationskills

Effective time management and organizational skills

Work independently as well as in a team environment

Maintain confidentiality

Working knowledge ofcontinuous Improvement

Handle multiple projects simultaneously within established time constraints

Proficient computer skills, including experience with Microsoft Office Suite

Strong skills in agility, along with the ability to pivot easily when directions and priorities changes on short notice

Proven ability to interpret analytics to inform, implement and drive strategies

Proven ability to effectively lead in a fast-paced, highly dynamic & matrixed environment with a collaborative focus on driving business results

Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect

Display empathy, understanding and patience with employees and external customers

Respond professionally in situations with difficult employee/vendor/customer issues or inquiries

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

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