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Director Of Retail Operations Goodwill Jobs (NOW HIRING)

Compass Group

Director of Retail

Washington, DC

$115K - $125K/yr

Director of Retail Salary: $115,000 - $125,000 Other Forms of Compensation: Annual Performance ... This role oversees a diverse retail dining operation serving approximately 3,500 to 4,000 ...

Compass Group

Director of Retail

Washington, DC · On-site

$115K - $125K/yr

Director of Retail Salary: $115,000 - $125,000 Other Forms of Compensation: Annual Performance ... This role oversees a diverse retail dining operation serving approximately 3,500 to 4,000 ...

Rt66casino

As Corporate Director of Retail, you will oversee all aspects of retail and fuel operations ... including full P&L responsibility, strategic planning, budgeting, merchandising, fuel management ...

Restaurant Associates

Director of Retail

Washington, DC · On-site

$115K - $125K/yr

Director of Retail Salary: $115,000 - $125,000 Other Forms of Compensation: Annual Performance ... This role oversees a diverse retail dining operation serving approximately 3,500 to 4,000 ...

Goodwill NYNJ

Director of Talent

Manhattan, NY · On-site

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and ... Work closely with Retail Operations, Mission Program Leadership and the cross functional People ...

ProSearch Maine

VP of Retail Operations

Bar Harbor, ME · On-site

$120/hr

Direct Hire * Job #20571 ProSearch is proud to partner with The Acadia Corporation in Bar Harbor, Maine to identify an experienced, strategic, and hands-on VP of Retail Operations. This is a rare ...

ProSearch

VP of Retail Operations

Bar Harbor, ME · On-site

$120K - $140K/yr

This is a rare opportunity to lead a multi-location retail operation in one of the most iconic tourism destinations in New England, serving visitors to Acadia National Park and the surrounding ...

Goodwill

Retail Operations Associate

Morgantown, WV · On-site

$14/hr

Goodwill of North Central West Virginia is a nonprofit organization that funds job training ... Direct and position receptacles, such as tables, gaylords, bins, totes, or other containers so they ...

Biltmore Company

The Director of Retail Experience provides strategic leadership and direction for Biltmore's retail ... revenue growth, operational excellence, and alignment with Biltmore's brand standards and ...

Cymbiotika LLC

Director of Retail Marketing

San Diego, CA · On-site

$145K - $170K/yr

Role Overview The Director of Retail Marketing will own the strategy, team, and execution of retailer-specific marketing programs across Cymbiotika's growing omnichannel retail business. This ...

Trulieve

Director of Retail Planning

Marietta, GA · On-site

No Director of Retail Planning Department : Retail Reports to : State Director Location : Atlanta, GA Position Summary: The Director of Retail Planning is accountable for maximizing sales and ...

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Director Of Retail Operations Goodwill information

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$22.5K

$101.6K

$185K

How much do director of retail operations goodwill jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director of retail operations goodwill in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a director of retail operations at Goodwill do?

A Director of Retail Operations at Goodwill oversees the daily operations and performance of multiple retail stores within the organization. They are responsible for developing sales strategies, managing budgets, ensuring excellent customer service, and meeting revenue goals. This role also involves supervising store managers, implementing operational policies, and ensuring compliance with company standards. Additionally, they play a key part in supporting Goodwill's mission by maximizing store profitability and helping provide job opportunities within the community.

What are the key skills and qualifications needed to thrive as a director of retail operations at Goodwill?

To thrive as a Director of Retail Operations at Goodwill, you need strong leadership abilities, retail management experience, and a background in business administration or a related field. Familiarity with retail POS systems, inventory management software, and financial analysis tools is typically required, along with knowledge of compliance standards. Excellent communication, strategic thinking, and a commitment to mission-driven service help you inspire teams and build community relationships. These skills ensure efficient store operations, drive sales growth, and support Goodwill's broader mission of community impact.

What are some common challenges faced by a director of retail operations at Goodwill, and how can they be addressed?

A Director of Retail Operations at Goodwill often encounters challenges such as balancing mission-driven objectives with retail profitability, managing a diverse workforce, and adapting to fluctuating donation and sales volumes. Success in this role involves implementing effective training programs, fostering a culture of teamwork and accountability, and utilizing data-driven strategies to optimize store performance. Building strong relationships with both staff and community partners is also key to overcoming operational hurdles and driving growth.

What are popular job titles related to Director Of Retail Operations Goodwill jobs?

For Director Of Retail Operations Goodwill jobs, the most frequently searched job titles are:

Infographic showing various Director Of Retail Operations Goodwill job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $101,614 per year, or $48.9 per hour.

Director of Retail

Washington, DC

Compass Group
Catering • 10K+ employees
Learn more about Compass Groupexternal

$115K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,099 frontline employees who took The Breakroom Quiz

Job description

Position Title: Director of Retail 

Salary: $115,000 - $125,000

Other Forms of Compensation: Annual Performance Bonus Opportunity (Up to 20% of Base Salary) 

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary
Restaurant Associates is seeking a dynamic and collaborative Director of Retail to lead a high-profile hospitality portfolio at the World Bank. This role oversees a diverse retail dining operation serving approximately 3,500 to 4,000 associates daily across 5 cafés and 5 coffee bars. The Director will provide strategic and operational leadership for a team of approximately 150 union hourly associates, supported by six direct-report managers, while ensuring exceptional guest experiences, operational excellence, and a strong client partnership.
 
The operation runs on a highly desirable Monday through Friday schedule with holidays off, offering a strong work-life balance within a prestigious corporate dining environment.
 
This is an exciting opportunity for a hospitality leader who enjoys balancing business strategy, people development, client engagement, and innovative retail dining experiences within a prestigious corporate environment.
 
Key Responsibilities
  • Lead the overall retail dining operation across multiple cafés and coffee bar locations.
  • Oversee financial performance, including budgeting, forecasting, cost controls, and P&L management.
  • Ensure exceptional guest service and consistently high-quality food and beverage experiences.
  • Develop, coach, and support a team of managers, supervisors, and hourly associates.
  • Foster an inclusive, positive, and engaging workplace culture that supports employee development and retention.
  • Partner closely with World Bank stakeholders to maintain a strong and collaborative client relationship.
  • Manage labor planning, scheduling, payroll, and staffing strategies to support operational goals.
  • Ensure compliance with company standards, food safety programs, union agreements, and regulatory requirements.
  • Collaborate with culinary, marketing, and operational teams to introduce innovative retail concepts and programs.
  • Analyze business trends and guest feedback to identify opportunities for growth and continuous improvement.
  • Drive operational efficiencies while maintaining a hospitality-first approach.
  • Support hiring, onboarding, performance coaching, recognition, and talent development initiatives.

What We're Looking For

  • Leadership experience within foodservice, hospitality, retail dining, or a related environment.
  • Experience managing high-volume, multi-unit operations.
  • Background overseeing financial performance, including budgets, forecasting, and P&L accountability.
  • Success leading large, diverse teams in a unionized or structured labor environment is highly valued.
  • Strong client relationship management and communication skills.
  • Ability to balance strategic thinking with hands-on operational leadership.
  • Experience implementing service enhancements, retail programs, and operational improvements.
  • Strong organizational skills with the ability to manage multiple priorities effectively.
  • Collaborative leadership style focused on developing people and building high-performing teams.
  • Passion for hospitality, food, and creating exceptional guest experiences.
  • Bachelor's degree in Hospitality Management, Business, Culinary Arts, or a related field.
  • Experience leading retail dining, corporate dining, university dining, airport, hotel, or restaurant operations.
  • Experience managing multiple service locations and large-scale teams.
  • Knowledge of labor management, food safety, and operational best practices.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

  

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Restaurant Associates are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

Req ID:  1567935

Restaurant Associates 

Michael Abbey 

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