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Director Of Restaurant Operations Jobs in Riverside, CA

GROUPE SEB

Director of Service Operations

Irvine, CA · On-site

$140K - $185K/yr

What we will achieve together As the Director of Service Operations, you will provide strategic and operational leadership for the centralized Service departments in North America, including Training ...

GroupeSEB

Director of Service Operations

Irvine, CA · Hybrid

$140K - $185K/yr

What we will achieve together As the Director of Service Operations, you will provide strategic and ... restaurants, coffee shops, and convenience stores. Join us in delivering exceptional coffee ...

Sagemont Hotels

Regional Director of Operations

Irvine, CA · On-site

$105 - $140/hr

The Regional Director of Operations provides strategic and operational leadership to a portfolio of select service hotels, ensuring profitability, guest satisfaction, and brand compliance. This role ...

Novanta

Director of Manufacturing Operations

Irvine, CA

$178K - $240K/yr

Summary The Director of Manufacturing Operations provides strategic and handson leadership for all manufacturing operations at the Irvine site, with full accountability for safety, quality, delivery ...

Franchisee

Restaurant Manager

Tustin, CA · On-site

Areas of operation range from personnel management, cook and wait staff coordination, and inventory management. Restaurant managers can work in a variety of settings, including fast food restaurants ...

Denny's

Restaurant Manager

Tustin, CA · On-site

Areas of operation range from personnel management, cook and wait staff coordination, and inventory management. Restaurant managers can work in a variety of settings, including fast food restaurants ...

Franchisee

Restaurant Manager

Tustin, CA

Areas of operation range from personnel management, cook and wait staff coordination, and inventory management. Restaurant managers can work in a variety of settings, including fast food restaurants ...

Colliers

Director of Operations, REMS US

Irvine, CA · On-site

$179K - $190K/yr

As the Director of Operations, you will be involved in all aspects of managing an office, retail, and industrial portfolio on behalf of our clients. Working collaboratively and overseeing a dynamic ...

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All JobsOf Restaurant Operations JobsDirector Of Restaurant Operations JobsDirector Of Restaurant Operations Jobs in Riverside, CA

Director Of Restaurant Operations information

See Riverside, CA salary details

$36K

$108.5K

$165.4K

How much do director of restaurant operations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director of restaurant operations in Riverside, CA is $108,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,100.00 and $136,100.00 per year, depending on experience, location, and employer.

What does a director of restaurant operations do?

A Director of Restaurant Operations oversees the daily operations of multiple restaurant locations within a company. Their responsibilities include managing budgets, setting performance goals, ensuring customer satisfaction, and implementing policies and procedures to improve efficiency. They also hire, train, and supervise management staff, monitor food quality and safety standards, and analyze financial performance. The role is critical for maintaining consistent brand standards and driving profitability across all restaurant units.

What does a director of restaurant operations do?

Director of restaurant operations is a position found in most areas of the hospitality industry. In this career, you are in charge of a variety of different tasks, but your primary focus is to ensure that the restaurant runs smoothly and efficiently. Your responsibilities include overseeing employees, improving customer satisfaction, developing and conducting training, and other managerial duties. You may have to inspect various facilities if you don’t work on site, and you may be in charge of several locations in a restaurant chain. You may also be in charge of analyzing performance, both of individuals and the restaurant as a whole.

What are the key skills and qualifications needed to thrive as a director of restaurant operations?

To thrive as a Director of Restaurant Operations, you need extensive experience in restaurant management, financial acumen, and a strong understanding of food safety and service standards, often supported by a degree in hospitality or business management. Familiarity with point-of-sale (POS) systems, restaurant management software, and budgeting tools is essential. Leadership, strategic thinking, and excellent interpersonal skills help drive team performance and maintain high guest satisfaction. These competencies are crucial for ensuring operational efficiency, profitability, and consistent brand quality across multiple locations.

What are some common challenges faced by a director of restaurant operations, and how can they be effectively managed?

A Director of Restaurant Operations often faces challenges such as maintaining consistent service quality across multiple locations, managing labor costs, and adapting to changing consumer preferences. Effective management requires strong leadership, clear communication with both onsite managers and corporate teams, and the ability to analyze performance metrics to identify areas for improvement. Building standardized processes and fostering a culture of continuous training can help ensure consistency and drive operational success.

Is a director of restaurant operations a high position?

A director of restaurant operations is a senior management role responsible for overseeing multiple restaurant locations, setting strategic goals, and ensuring operational efficiency. It is considered a high-level position within the hospitality industry, often requiring extensive experience, leadership skills, and knowledge of restaurant management tools and standards.
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Director Of Restaurant Operations jobs near you
Infographic showing various Director Of Restaurant Operations job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $108,494 per year, or $52.2 per hour.

Director of Service Operations

GROUPE SEB

Irvine, CA • On-site

$140K - $185K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago

Job description

What we will achieve together
As the Director of Service Operations, you will provide strategic and operational leadership for the centralized Service departments in North America, including Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement. Reporting directly to the Vice President of Service, this senior leadership role is accountable for setting and executing the overall strategy, driving operational excellence, and ensuring peak performance across all functions. A key responsibility will be to maximize efficiency, strengthen customer satisfaction, and deliver measurable business impact, while maintaining alignment with the company's global vision, strategic priorities, and long-term goals.
Salary Range: $140,000 - $185,000 + annual bonus
Key Responsibilities Include:
  • Developing and implementing each department's strategic vision, objectives, and long-term plans in alignment with the company's broader goals and global vision, particularly those related to customer experience and Services growth.
  • Operational Management: Overseeing the day-to-day operations of each department, ensuring efficient workflow, documentation and adherence to Standard Operating Procedures, and optimal resource utilization. This includes ensuring each department is managing staffing, scheduling, and escalations.
  • Team Leadership and Development: Leading, mentoring, and motivating a team of managers, supervisors, and agents. This involves setting performance goals, conducting regular performance evaluations, providing coaching and training programs, fostering a positive work environment, and addressing employee engagement and retention.
  • Performance Monitoring and Analysis: Defining, tracking, and analyzing key performance indicators (KPIs) such as Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing, Tech Support Resolution, and Training Days. Use of this data to identify trends, pinpoint areas for improvement, and implement data-driven strategies.
  • Customer Experience (CX) Improvement: Championing a customer-centric culture within the organization. This involves developing and implementing best practices for customer interactions, handling escalated customer inquiries and complex issues, and actively seeking feedback to improve service quality and customer loyalty.
  • Technology and System Optimization: Evaluating, implementing, and optimizing department technologies and software (e.g., iGrow, Salesforce, SAP, and Qlik) to enhance operational efficiency, streamline customer interactions, and improve productivity / utilization.
  • Budget Management: Developing, managing, and optimizing the teams FTE budget, including forecasting, resource allocation, and cost-control measures to ensure efficient operations and maximize return on investment.
  • Compliance and Quality Assurance: Ensuring the team operates in compliance with company policies, legal requirements, and quality standards.

Requirements :
  • Experience: 10+ years of experience Service Operations, with the most recent 5 years in a leadership role managing local and remote employees. Preferably in a fast-pace growing organization with international presence.
  • Education: Bachelor's degree or higher in Business Administration.
  • Key Skills and Qualifications: Service Operations Management, Performance Management, Service Management Framework, Project Management, Global Alignment
  • Core Competencies: Strategic Leadership, Operational Excellence, Decision Making & Problem Solving, Collaboration & Influence

Overview:
  • Type of Employment: Full time - Exempt
  • Workplace Schedule Type: Hybrid
  • Position Location: Irvine, CA (Mon, Wed & Th are onsite working days)

Why SEB Professional North America?
Whether working remotely, in one of our offices, or flexing in between, we offer a number of benefits and perks to support you and your family. Here is a sample of some of our benefits programs:
  • Medical / Dental / Vision Insurance - Generous Employer Contribution
  • 401(K) Retirement Plan - w/ up to a 9% employer contribution after 1st year of employment.
  • On Site Gym
  • 12 Paid Holidays
  • Voluntary Benefits and Discount programs

Equal Employment Opportunity (EEO)
SEB Professional is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other category protected by federal, state, or local law. SEB Professional does not make employment decisions based on any protected class status. For more information, please see OFCCP Equal Employment.

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