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Director Of Resident Relations Jobs in Decatur, GA

Heartis Buckhead

Director of Resident Services

Atlanta, GA

$66K - $87K/yr

Initiates correspondence or projects regarding resident issues or attends meetings, as requested by the Executive Director. * Coordinate set-up of volunteer committees; provides ongoing support in ...

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Director Of Resident Relations information

See Decatur, GA salary details

$38.1K

$98.5K

$169.4K

How much do director of resident relations jobs pay per year?

As of Sep 11, 2026, the average yearly pay for director of resident relations in Decatur, GA is $98,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $128,400.00 per year, depending on experience, location, and employer.

What does a director of resident relations do?

A Director of Resident Relations is responsible for ensuring a positive living experience for residents in facilities such as senior living communities, apartment complexes, or residential care settings. Their duties include addressing resident concerns, coordinating events and activities, facilitating communication between residents and staff, and resolving conflicts. They often act as a liaison to enhance resident satisfaction and support a sense of community. This role requires strong interpersonal, problem-solving, and organizational skills.

What are the key skills and qualifications needed to thrive as a director of resident relations?

To thrive as a Director Of Resident Relations, you need a strong background in hospitality management or social work, combined with experience in residential services and a relevant degree. Familiarity with customer relationship management (CRM) systems, property management software, and industry-specific compliance standards is typically expected. Exceptional interpersonal skills, conflict resolution abilities, and empathetic communication set outstanding candidates apart. These competencies are crucial for ensuring resident satisfaction, resolving concerns promptly, and maintaining a positive community environment.

What are some common challenges faced by a director of resident relations, and how can they be effectively managed?

A Director of Resident Relations often navigates challenges such as balancing the diverse needs and expectations of residents, addressing conflict resolution, and maintaining strong communication between residents, staff, and management. Effective management involves developing strong interpersonal skills, implementing regular feedback systems, and fostering a culture of transparency and responsiveness. Building strong relationships with both residents and team members is essential, as is staying proactive in identifying and resolving issues before they escalate.

What is the difference between Director Of Resident Relations vs Leasing Manager?

AspectDirector Of Resident RelationsLeasing Manager
Primary FocusResident satisfaction, community engagement, conflict resolutionProperty leasing, unit marketing, lease signing
Required CredentialsCustomer service experience, property management knowledgeReal estate license, leasing experience
Work EnvironmentResident interactions, community events, management oversightOffice, leasing offices, property tours
Industry UsageCommon in property management, multifamily communitiesCommon in leasing offices, property rentals

The main difference is that the Director Of Resident Relations focuses on maintaining resident satisfaction and community engagement, while the Leasing Manager primarily handles leasing activities and unit rentals. Both roles require customer service skills, but the Director role involves more community management and resident retention strategies.

What are popular job titles related to Director Of Resident Relations jobs in Decatur, GA?

For Director Of Resident Relations jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Director Of Resident Relations jobs in Decatur, GA look for?

The top searched job categories for Director Of Resident Relations jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Director Of Resident Relations jobs?

Cities near Decatur, GA with the most Director Of Resident Relations job openings:

Director Of Resident Relations jobs near you

Director of Resident Experience

Alpharetta, GA • On-site

Inspired Living at Alpharetta
See more jobs at Inspired Living at Alpharettaexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

At Inspired Living, we believe life should be filled with purpose, connection, and moments that bring people joy. Our Inspired Living at Alpharetta senior living community is currently seeking a Director of Resident Experience to lead the vision for creating meaningful experiences that help residents connect, engage, explore, and thrive.
What You'll Do
  • Lead the community's Resident Experience program, creating meaningful daily experiences based on residents' interests, preferences, and abilities.
  • Get to know residents personally and ensure their voices help shape the activities and experiences offered.
  • Develop and manage a dynamic monthly calendar featuring social, intellectual, physical, spiritual, and recreational opportunities.
  • Coordinate entertainment, special events, celebrations, outings, and community partnerships.
  • Create engaging experiences that encourage residents to participate, connect, and build friendships.
  • Plan quarterly signature events in partnership with Sales & Marketing that celebrate residents while showcasing the community.
  • Coordinate transportation and outings, including medical appointments, sightseeing, shopping, entertainment, and special destinations.
  • Manage the Resident Experience budget and make thoughtful decisions regarding supplies, entertainment, vendors, and events.
  • Lead, coach, and support team members while creating a positive and energetic department culture.
  • Collaborate with community leadership and other departments to create a whole-community experience.
  • Promote activities throughout the community and continually find creative ways to increase resident engagement.
  • Ensure activities and outings are conducted safely and in accordance with company and regulatory standards.

What You Bring
  • High school diploma or equivalent required.
  • Associate or Bachelor's degree in Social Services, Recreation, Business, or a related field strongly preferred.
  • Proven leadership or management experience with the ability to lead and develop a team.
  • 3+ years of assisted living or senior living experience preferred.
  • Exceptional organizational and communication skills.
  • Creative, energetic, and comfortable taking the lead.
  • Strong relationship-building skills and a genuine passion for serving older adults.
  • Ability to manage multiple priorities, budgets, events, and moving parts.
  • A natural ability to turn "What if we tried this?" into "That was amazing!"

Why Inspired Living?
We don't believe Resident Experience is simply a calendar of activities. It's the heartbeat of community life.
At Inspired Living, you'll join a fun-loving, people-focused team that believes every resident deserves opportunities to connect, discover new interests, celebrate life, and make meaningful memories.
Benefits include:
  • Medical, Dental & Vision
  • Paid Time Off & Floating Holidays
  • 401(k) Retirement Plan
  • Life Insurance
  • Associate Wellness Program

If you're a relationship-builder, creative thinker, event-maker, and natural leader, this is your opportunity to make every day a little more meaningful for the people who call Inspired Living home.

Apply