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Director Of Program Operations Jobs in Decatur, GA

Braven

Head of Program Design

Atlanta, GA · On-site

Head of Design Team : Product Location : Hybrid in Atlanta (GA) - preferred, Chicago (IL), New York ... Partner with colleagues across Research, Data, Program Delivery, and Operations to ensure design ...

Braven

Head of Program Design

Atlanta, GA · On-site

Head of Design Team: Product Location: Hybrid in Atlanta (GA) - preferred, Chicago (IL), New York ... Partner with colleagues across Research, Data, Program Delivery, and Operations to ensure design ...

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Director Of Program Operations information

See Decatur, GA salary details

$33.2K

$105.1K

$175.3K

How much do director of program operations jobs pay per year?

As of Jun 2, 2026, the average yearly pay for director of program operations in Decatur, GA is $105,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $132,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Of Program Operations, and why are they important?

To thrive as a Director Of Program Operations, you need strong leadership, strategic planning, and project management skills, often supported by a bachelor's or master's degree in business, management, or a related field. Familiarity with project management software (such as Asana or MS Project), budgeting tools, and data analysis systems is typically required. Exceptional communication, decision-making, and problem-solving abilities help you lead teams and drive organizational goals. These competencies ensure programs run efficiently, meet objectives, and adapt to organizational needs.

How does a Director of Program Operations typically collaborate with cross-functional teams to ensure program success?

As a Director of Program Operations, you will frequently collaborate with cross-functional teams such as finance, human resources, project management, and external partners. You are responsible for facilitating clear communication, aligning resources, and ensuring that all departments are working toward shared objectives. Effective Directors often lead regular interdepartmental meetings, oversee progress updates, and swiftly resolve any roadblocks. This collaboration is essential for driving program efficiency, achieving milestones on time, and ultimately delivering successful outcomes.

What does a Director of Program Operations do?

A Director of Program Operations oversees the planning, implementation, and management of programs within an organization. They ensure that programs are running efficiently, meet strategic goals, and comply with relevant policies and regulations. Additionally, they manage teams, allocate resources, analyze performance metrics, and collaborate with other departments to drive organizational success. This role often involves developing program strategies, troubleshooting operational issues, and reporting on program outcomes to senior leadership.

What is the difference between Director Of Program Operations vs Program Manager?

AspectDirector Of Program OperationsProgram Manager
ResponsibilitiesOversees multiple projects and programs, sets strategic goals, manages teams, and aligns programs with organizational objectives.Manages specific projects, coordinates resources, and ensures project deliverables are met within scope and budget.
Required CredentialsBachelor's degree; often master's; experience in program management; leadership skills.Bachelor's degree; project management experience; certifications like PMP are common.
Work EnvironmentExecutive-level setting, often in corporate or nonprofit organizations, with strategic planning focus.Project teams, cross-functional departments, and operational settings.

The main difference is that the Director Of Program Operations focuses on strategic oversight and managing multiple programs, while a Program Manager handles individual projects. The director role involves higher-level planning and leadership, whereas the program manager concentrates on day-to-day project execution.

What are popular job titles related to Director Of Program Operations jobs in Decatur, GA? For Director Of Program Operations jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Director Of Program Operations jobs in Decatur, GA look for? The top searched job categories for Director Of Program Operations jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Director Of Program Operations jobs? Cities near Decatur, GA with the most Director Of Program Operations job openings:
Director Of Program Operations jobs near you
Director of Customer Operations

Director of Customer Operations

Fire Protection Services, LLC

Atlanta, GA • On-site

$80K - $120K/yr

Full-time

Medical, Retirement, PTO

Posted 27 days ago

Job description

Do you believe great businesses are built by serving both internal and external customers at a high level? Do you see operations as opportunities to improve performance, drive efficiency, and scale a business? 
Would you appreciate working in a dynamic entrepreneurial environment  with high growth goals?  We are 25% of the way into implementing a business operating system called EOS that is creative, challenging, and rewarding all at the same time.  Curious?  Look it up and reach out to us.
Fire Protection Services, LLC is seeking a Director of Support Operations to join our Strategic Management Team. This is a hands-on leadership role responsible for execution, accountability, and continuous improvement across back-office and support functions.
What You’ll Own

  • Scheduling Team
  • Service Coordinators
  • Billing Team
  • Customer Service / Front Office

Key Responsibilities

  • Oversee daily support operations to ensure jobs are scheduled, executed, and billed efficiently
  • Drive accountability with clear expectations, follow-up, and performance management
  • Identify and eliminate operational bottlenecks to improve workflow and productivity
  • Partner on budgeting, forecasting, and operational planning
  • Monitor key metrics including scheduling efficiency, billing cycle time, and revenue capture
  • Lead, coach, and develop team members across departments
  • Ensure high service levels for internal and external customers
  • Improve processes, workflows, and system utilization (ServiceTrade, QuickBooks)

What We’re Looking For

  • Proven experience leading multiple operational teams in a service-based business
  • Strong business acumen and understanding of financial performance drivers
  • Track record of improving processes and driving results
  • Excellent leadership, communication, and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • ServiceTrade or similar system experience preferred
  • Fire and life safety experience is a plus

About Us
Founded in 1988, Fire Protection Services is a locally owned company providing inspection, repair, and support for commercial fire and life safety systems across Georgia and surrounding areas.
What We Offer

  • Competitive base salary plus bonus, $80k - $120k based on experience
  • Health insurance and 401(k)
  • Paid time off
  • Opportunity to make a direct impact in a growing company

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