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Director Of Program Management information

See Wisconsin salary details

$32.3K

$110.1K

$184.7K

How much do director of program management jobs pay per year?

As of Aug 9, 2026, the average yearly pay for director of program management in Wisconsin is $110,075.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,800.00 and $117,600.00 per year, depending on experience, location, and employer.

What does a director of program management do?

A director of program management implements strategic programs, monitors program performance, and evaluates project leaders for efficiency and accomplishments. As a director of program management, your job duties include overseeing the program management team, coordinating related projects, and finding solutions that improve performance at all levels within the company. To pursue a career as director of program management, you need a bachelor’s or master’s degree in project management, change management, business administration, or a related field, along with industry-specific knowledge and experience. Most employers also look for candidates with proven success in prior program management positions and demonstrated leadership skills.

What is the difference between Director Of Program Management vs Program Manager?

AspectDirector Of Program ManagementProgram Manager
ResponsibilitiesOversees multiple projects and programs, aligns strategic goals, manages teamsManages individual projects, coordinates tasks, ensures project delivery
Required CredentialsBachelor's or Master’s in Business, Management, or related field; PMP or PgMP certifications often preferredBachelor's degree; PMP or similar certifications beneficial
Work EnvironmentStrategic planning, leadership meetings, cross-department collaborationProject planning, stakeholder communication, team coordination
Industry UsageCommon in large organizations, tech, finance, healthcareWidely used across industries for project execution

The main difference between a Director Of Program Management and a Program Manager lies in scope and leadership. Directors oversee multiple programs and set strategic direction, while Program Managers focus on executing individual projects. Both roles require strong project management skills and certifications, but Directors typically have more leadership responsibilities and strategic influence.

How does a director of program management typically collaborate with cross-functional teams to ensure program success?

A Director of Program Management works closely with various teams, such as product development, marketing, finance, and operations, to align program objectives and execution. They facilitate regular meetings to ensure transparency, address potential roadblocks, and foster a shared understanding of project goals. Effective Directors leverage their leadership and communication skills to build consensus and keep teams focused on deliverables, often acting as a bridge between executive leadership and project teams. This collaborative approach is essential for navigating complex projects and achieving organizational goals.

What are the key skills and qualifications needed to thrive as a director of program management?

To thrive as a Director of Program Management, you need strong leadership, strategic planning, and project management expertise, typically supported by a bachelor's or master's degree and extensive experience managing complex programs. Familiarity with project management tools (like MS Project, Jira, or Asana), portfolio management systems, and certifications such as PMP or PgMP are often required. Exceptional communication, stakeholder management, and problem-solving skills set top candidates apart in this role. These capabilities are crucial for aligning cross-functional teams, achieving program objectives, and driving organizational success.
More about Director Of Program Management jobs
What are popular job titles related to Director Of Program Management jobs in Wisconsin? For Director Of Program Management jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Director Of Program Management jobs in Wisconsin look for? The top searched job categories for Director Of Program Management jobs in Wisconsin are:
What cities in Wisconsin are hiring for Director Of Program Management jobs? Cities in Wisconsin with the most Director Of Program Management job openings:
Director Of Program Management jobs near you
Infographic showing various Director Of Program Management job openings in Wisconsin as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $110,075 per year, or $52.9 per hour.

Director of Program Services

Lutheran Social Services of WI & UP MI

Bloomer, WI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Director of Program Services

Residential Services

Location: Eau Claire, WI (120 S. Barstow Street) or West Allis, WI (6737 W. Washington Street)

Status: Full-Time | Exempt | Hyrid

Travel: Regular in-state travel throughout to programs is required.

Lead the Future of Residential Services at LSS

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a strategic, mission-driven leader to serve as our next Director of Program Services - Residential Services. This executive-level position provides leadership, operational oversight, and strategic direction for a growing portfolio of residential services across Wisconsin.

Reporting to the Vice President of Residential Services, this role is responsible for ensuring exceptional service delivery, financial stewardship, regulatory compliance, workforce development, and operational excellence. The Director oversees approximately 103 colleagues and a growing workforce, while maintaining accountability for an $8.5 million operating budget. The successful candidate will be a collaborative leader who can balance mission, people, quality, and financial performance while driving innovation and sustainable growth. This leadership role is responsible for day-to-day operational oversight and strategic execution within Residential Services.

Why Join LSS?

At LSS, we believe every person deserves the opportunity to live with dignity, hope, and purpose. As a Director of Program Services, you'll have the opportunity to influence organizational strategy, lead talented teams, strengthen communities, and advance a mission that changes lives every day.

What You'll Do

Strategic & Operational Leadership

  • Provide executive leadership and oversight for Residential Services programs across multiple locations and service lines.
  • Partner with senior leadership to develop and implement strategic plans aligned with organizational goals and mission.
  • Lead operational excellence initiatives focused on quality outcomes, efficiency, growth, and sustainability.
  • Foster a culture of accountability, innovation, continuous improvement, and servant leadership.
  • Build strong relationships with community partners, funders, referral sources, regulatory agencies, and stakeholders.

Budget & Financial Oversight

  • Direct and manage an annual operating budget of approximately $8.5 million.
  • Monitor financial performance, program profitability, staffing ratios, and resource allocation.
  • Develop annual budgets, forecasts, and business plans to support operational objectives.
  • Collaborate with Finance and executive leadership to identify opportunities for growth and long-term sustainability.
  • Ensure responsible stewardship of organizational resources while maintaining high-quality service delivery.

Staffing & Workforce Leadership

  • Provide leadership and oversight for approximately 103 colleagues and growing.
  • Coach, mentor, and develop managers, supervisors, and emerging leaders.
  • Collaborate with Human Resources on recruitment, workforce planning, retention, succession planning, and employee engagement initiatives.
  • Promote a culture that values inclusion, professional development, accountability, and high performance.
  • Ensure staffing models effectively support program quality, compliance, and client outcomes.

Vendor Relations & Contract Management

  • Develop and maintain productive relationships with vendors, contractors, and community partners.
  • Oversee contract negotiations, implementation, administration, and performance monitoring.
  • Ensure compliance with contractual obligations, service agreements, funding requirements, and organizational policies.
  • Evaluate vendor effectiveness and identify opportunities to improve service quality and operational efficiency.

Compliance & Quality Assurance

  • Ensure compliance with all federal, state, local, licensing, accreditation, and funding requirements.
  • Monitor operational performance, quality metrics, and risk management activities.
  • Lead corrective action planning and continuous quality improvement initiatives as needed.
  • Ensure programs consistently meet expectations for service quality, safety, documentation, and compliance standards.

Qualifications

Required Qualifications

  • Bachelor's degree in Social Work, Psychology, Human Services, Counseling, Business Administration, Public Administration, Healthcare Administration, or a related field.
  • Current Wisconsin Certified Substance Abuse Counselor (CSAC) or Licensed Professional Counselor (LPC) credential required.
  • Progressive leadership experience overseeing residential treatment, behavioral health, human services, housing, or community-based service programs.
  • Demonstrated experience managing large budgets, multi-site operations, and multidisciplinary teams.
  • Experience with strategic planning, financial management, contract administration, vendor relations, and regulatory compliance.
  • Proven ability to lead organizational change and achieve operational results.
  • Strong interpersonal, communication, and stakeholder management skills.

Preferred Qualifications

  • Master's degree in a related field.
  • Independent Clinical Supervisor (ICS) credential preferred.
  • Experience overseeing residential treatment, substance use disorder, behavioral health, housing, or related human services programs.
  • Experience working with government contracts, grants, accreditation surveys, and regulatory agencies.
  • Experience leading organizational growth and transformation initiatives.

Perks & Benefits

Public Service Loan Forgiveness (PSLF)

As a nonprofit employer, eligible LSS employees may qualify for the Public Service Loan Forgiveness Program. Employees may have federal student loans forgiven after meeting PSLF program requirements, including qualifying payments and employment. LSS also offers support navigating the PSLF process through Summer, PBC.

Health & Wellness

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts (Health Care & Dependent Care)
  • Employee Assistance Program (EAP)
  • Calm Wellness App Premium Access

Financial Well-Being

  • 403(b) Retirement Plan
  • Annual compensation review process
  • Student Loan Navigation Program through Summer, PBC
  • Early Earned Wage Access with UKG Wallet
  • Mileage Reimbursement

Work-Life Balance

  • Generous Paid Time Off
  • 10 Paid Holidays Annually
  • Flexible, mission-focused work environment

Recognition & Growth

  • Professional Development Opportunities
  • Leadership Development
  • Service Awards & Employee Recognition Programs
  • LSS makes annual compensation increases a priority for employees

Join Our Team

This is a unique opportunity to lead a growing residential services portfolio, oversee more than 100 dedicated colleagues, manage significant operational resources, and help shape the future of services that make a meaningful difference across Wisconsin communities.

If you are an experienced leader with expertise in operational management, fiscal oversight, compliance, workforce development, and behavioral health or residential services, we encourage you to apply.

Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).

Apply