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Director Of Operations Qsr Jobs in Kansas (NOW HIRING)

Chick-fil-A

Director of Operations

Wichita, KS · On-site

$24/hr

Director of Operations at Chick-fil-A West Wichita Are you passionate about creating a culture of excellence, development, and service? Do you thrive in a fast-paced and dynamic environment where you ...

Chick-fil-A

Director of Operations

Wichita, KS · On-site

$24/hr

Director of Operations at Chick-fil-A West Wichita Are you passionate about creating a culture of excellence, development, and service? Do you thrive in a fast-paced and dynamic environment where you ...

ASM Global

Director of Operations

Wichita, KS

Direct, supervises and schedules all aspects of Operations, including Engineering/Maintenance; Building and Grounds; Cleaning/Custodial, IT, and Stagehands. * Coordinate the Operations activities ...

New

Aramark

Director of Operations

Overland Park, KS · On-site

Direct and oversee operations related to production, distribution and food service Compliance ... Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)

Aramark

Director of Operations

Overland Park, KS

... of P&L statements • Achieve food and labor targets • Manage resources to ensure quality and ... labor • Direct and oversee operations related to production, distribution and food service ...

Aramark

Director of Operations

Overland Park, KS

... of P&L statements Achieve food and labor targets Manage resources to ensure quality and cost ... Direct and oversee operations related to production, distribution and food service Compliance ...

Aramark

Director of Operations

Overland Park, KS · On-site

... of P&L statements • Achieve food and labor targets • Manage resources to ensure quality and ... labor • Direct and oversee operations related to production, distribution and food service ...

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Director Of Operations Qsr information

What does a director of operations do in a QSR (Quick Service Restaurant)?

A Director of Operations in a Quick Service Restaurant (QSR) oversees the daily operations and performance of multiple restaurant locations. They are responsible for ensuring operational excellence, maintaining food quality and safety standards, managing budgets, and driving profitability. This role also involves leading and developing management teams, implementing company policies, and ensuring customer satisfaction across all locations. Additionally, they analyze operational data to identify areas for improvement and support the strategic goals of the business.

What are the key skills and qualifications needed to thrive as a director of operations in QSR (Quick Service Restaurants), and why are they important?

To thrive as a Director of Operations in QSR, you need extensive experience in restaurant management, strong leadership abilities, and a solid understanding of food safety and operational standards, often supported by a bachelor's degree in business or hospitality management. Familiarity with POS systems, inventory management software, and data analytics tools is typically required. Exceptional organizational, communication, and problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for ensuring operational efficiency, profitability, and consistent brand standards across multiple restaurant locations.

What are some common challenges faced by a director of operations in a QSR (Quick Service Restaurant) environment?

A Director of Operations in a QSR setting often faces challenges such as maintaining consistent food quality and service standards across multiple locations, managing labor costs, and adapting to fluctuating customer demand. They must also implement and oversee new operational procedures, ensure compliance with health and safety regulations, and motivate teams to achieve performance goals. Effective communication and the ability to respond quickly to operational issues are critical for success in this fast-paced environment.

What is the difference between Director Of Operations Qsr vs Restaurant General Manager?

AspectDirector Of Operations QsrRestaurant General Manager
ResponsibilitiesOversees multiple locations, develops strategies, manages regional operationsManages daily restaurant operations, staff, and customer service at a single location
CredentialsExperience in multi-unit management, leadership skills, industry certificationsExperience in restaurant management, customer service, team leadership
Work EnvironmentCorporate offices and multiple restaurant locationsSingle restaurant location
Industry UsageCommon in fast-food and quick-service restaurant chainsCommon in individual restaurant establishments and franchise locations

The main difference is that the Director Of Operations Qsr focuses on overseeing multiple locations and strategic growth, while the Restaurant General Manager manages daily operations at a single restaurant. Both roles require leadership and industry experience, but their scope and responsibilities differ significantly.

What job categories do people searching Director Of Operations Qsr jobs in Kansas look for?

The top searched job categories for Director Of Operations Qsr jobs in Kansas are:

What cities in Kansas are hiring for Director Of Operations Qsr jobs?

Cities in Kansas with the most Director Of Operations Qsr job openings:

Director Of Operations Qsr jobs near you

Director of Operations

Chick-fil-A

Wichita, KS • On-site

$24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,619 frontline employees who took The Breakroom Quiz

15th of 106 rated fast food restaurants

Job description

Director of Operations at Chick-fil-A West Wichita

Are you passionate about creating a culture of excellence, development, and service? Do you thrive in a fast-paced and dynamic environment where you can utilize your leadership skills? If so, we have an exciting opportunity for you to join our team as a Director of Operations at Chick-fil-A West Wichita!

The Director of Operations plays a vital role in ensuring the restaurant runs smoothly and efficiently. This individual is an expert in both front and back-of-house and supports all other restaurant departments. This individual must first successfully complete the Director-in-Training program and be approved by leadership as a Director of Operations before leading independently in their role. This training experience is comprised of four phases and is founded on Chick-fil-A’s five critical success factors: leadership, talent, customer experience, sales and brand growth, and financial stewardship. The four phases of this program include 1) Heritage, Culture, and Food Safety, 2) Operations, 3) Managing Shifts, and 4) Leading Independently.

Position type:

  • Full-time

Location:

  • 21st & Maize, 10515 W 21st St N, Wichita, KS 67205, USA

Responsibilities:

  • Manage and participate in daily operations to ensure excellent customer service is taking place (Note: This is a heavily operational role with 50% or more of time dedicated to operations.)
  • Oversee the coordination of all restaurant operations
  • Collaborate with the leadership team to create annual sales, customer service, and profit goals
  • Take initiative to propose operational changes to achieve business goals
  • Collaborate with leadership team to manage budgets, forecasts, and financial analysis
  • Monitor staff scheduling to ensure adequate coverage and maintain labor/productivity goals
  • Collaborate with Maintenance to ensure equipment is operating properly and that spare parts are available to reduce equipment downtime
  • Work closely with Training and Talent Directors to recruit and develop high-caliber employees
  • Facilitate bi-weekly leadership meetings
  • Proactively identify and solve problems (i.e. alarms, emergencies, inventory issues, bottlenecks, etc.)
  • Keep a pulse on seasonal business trends and adjust resources accordingly
  • Oversee inventory management and month-end processes
  • Contribute to the development of a positive and inclusive work culture
  • Train employees on all Chick-fil-A policies, standards, and procedures
  • Provide constructive feedback to employees and confront behaviors that do not align with company values or standards

Requirements:

  • 18 years of age or older upon hire date
  • Legally eligible to perform work in the United States
  • Education: Associate degree or higher (or equivalent experience in a related field)
  • Availability to work flexible shifts, including Saturdays and evenings
  • Dedication to providing exceptional service and hospitality
  • Strong communication and decision-making skills
  • Demonstrated leadership abilities
  • Ability to provide constructive feedback
  • Ability to lift 25 pounds

Benefits:

  • Medical, dental, and vision insurance
  • 401K matching program (Eligible after one year of employment for employees 21 years of age or older)
  • Paid time off
  • Free employee meal on shift and catering discounts
  • Free tuition through Point University
  • Scholarship opportunities
  • Sundays off

At Chick-fil-A®, we are committed to creating and maintaining a culture of excellence, development, service, and fulfillment. We strive to win the hearts of our guests every day by providing them with a clean and safe environment, great tasting food, fast and accurate service, and genuine hospitality. We believe kindness is a higher calling and aim to inspire people to take good care of each other.

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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