We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of ... Build and maintain strong relationships with clients, stakeholders, and community partners.
Quick apply
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of ... Build and maintain strong relationships with clients, stakeholders, and community partners.
Operations Director
Wichita, KS · On-site
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of ... Build and maintain strong relationships with clients, stakeholders, and community partners.
Operations Director
Wichita, KS · On-site
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of ... Build and maintain strong relationships with clients, stakeholders, and community partners.
Operations Director
Wichita, KS · On-site
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of ... Build and maintain strong relationships with clients, stakeholders, and community partners.
Operations Director
Wichita, KS · On-site
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of ... Build and maintain strong relationships with clients, stakeholders, and community partners.
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of ... Build and maintain strong relationships with clients, stakeholders, and community partners.
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of ... Build and maintain strong relationships with clients, stakeholders, and community partners.
Description Alvarez & Marsal Private Equity Performance Improvement Director: Operations ... Evaluate the maintainability and operability of production facilities * Review current and ...
Description Alvarez & Marsal Private Equity Performance Improvement Director: Operations ... Evaluate the maintainability and operability of production facilities * Review current and ...
Description Alvarez & Marsal Private Equity Performance Improvement Director: Operations ... Evaluate the maintainability and operability of production facilities * Review current and ...
Description Alvarez & Marsal Private Equity Performance Improvement Director: Operations ... Evaluate the maintainability and operability of production facilities * Review current and ...
Vanguard Resources, Inc. (VRI) is seeking an experienced Director of Facilities & Plant Operations to provide strategic and operational leadership for facilities maintenance, engineering, utilities ...
Vanguard Resources, Inc. (VRI) is seeking an experienced Director of Facilities & Plant Operations to provide strategic and operational leadership for facilities maintenance, engineering, utilities ...
Vanguard Resources, Inc. (VRI) is seeking an experienced Director of Facilities & Plant Operations to provide strategic and operational leadership for facilities maintenance, engineering, utilities ...
Vanguard Resources, Inc. (VRI) is seeking an experienced Director of Facilities & Plant Operations to provide strategic and operational leadership for facilities maintenance, engineering, utilities ...
Maintenance Director
Emporia, KS · On-site
$26 - $28/hr
The Maintenance Director is responsible for the day-to-day operations of the physical plant. Responsible for all functions required to keep physical facility in good repair and safe for residents ...
Quick apply
Maintenance Director
Emporia, KS · On-site
$26 - $28/hr
The Maintenance Director is responsible for the day-to-day operations of the physical plant. Responsible for all functions required to keep physical facility in good repair and safe for residents ...
Vanguard Resources, Inc. (VRI) is seeking an experienced Director of Facilities & Plant Operations to provide strategic and operational leadership for facilities maintenance, engineering, utilities ...
Vanguard Resources, Inc. (VRI) is seeking an experienced Director of Facilities & Plant Operations to provide strategic and operational leadership for facilities maintenance, engineering, utilities ...
Maintenance Director
Edwardsville, KS · On-site
$22 - $27/hr
The Maintenance Director is responsible for the day-to-day operations of the physical plant. Responsible for all functions required to keep physical facility in good repair and safe for residents ...
Maintenance Director
Edwardsville, KS · On-site
$22 - $27/hr
The Maintenance Director is responsible for the day-to-day operations of the physical plant. Responsible for all functions required to keep physical facility in good repair and safe for residents ...
The Maintenance Director is responsible for the day-to-day operations of the physical plant. Responsible for all functions required to keep physical facility in good repair and safe for residents ...
Quick apply
The Maintenance Director is responsible for the day-to-day operations of the physical plant. Responsible for all functions required to keep physical facility in good repair and safe for residents ...
Maintenance Director
Wilson, KS · On-site
The Maintenance Director is responsible for the day-to-day operations of the physical plant. Responsible for all functions required to keep physical facility in good repair and safe for residents ...
Maintenance Director
Wilson, KS · On-site
The Maintenance Director is responsible for the day-to-day operations of the physical plant. Responsible for all functions required to keep physical facility in good repair and safe for residents ...
Maintenance Director
Pratt, KS · On-site
The Maintenance Director is responsible for the day-to-day operations of the physical plant. Responsible for all functions required to keep physical facility in good repair and safe for residents ...
Maintenance Director
Pratt, KS · On-site
The Maintenance Director is responsible for the day-to-day operations of the physical plant. Responsible for all functions required to keep physical facility in good repair and safe for residents ...
Maintenance Director
$45K - $55K/yr
Vision insurance We are seeking a dedicated and experienced Maintenance Director to lead and oversee our facilitys maintenance operations. This hands-on management role is responsible for ensuring ...
Quick apply
Maintenance Director
$45K - $55K/yr
Vision insurance We are seeking a dedicated and experienced Maintenance Director to lead and oversee our facilitys maintenance operations. This hands-on management role is responsible for ensuring ...
Operations Director
$142K - $237K/yr
The Director of Operations, in partnership with the Plant Managers, will have overall ... regulatory, EHS, maintenance, engineering, strategic sourcing and customer service. Core ...
Operations Director
$142K - $237K/yr
The Director of Operations, in partnership with the Plant Managers, will have overall ... regulatory, EHS, maintenance, engineering, strategic sourcing and customer service. Core ...
Overview Are you an experienced Director of Plant Operations and Environmental Services seeking a ... Manage Plant Operations, Maintenance, Environmental Services, Safety, and Security activities ...
Overview Are you an experienced Director of Plant Operations and Environmental Services seeking a ... Manage Plant Operations, Maintenance, Environmental Services, Safety, and Security activities ...
Are you an experienced Director of Plant Operations and Environmental Services seeking a rewarding ... Manage Plant Operations, Maintenance, Environmental Services, Safety, and Security activities ...
Are you an experienced Director of Plant Operations and Environmental Services seeking a rewarding ... Manage Plant Operations, Maintenance, Environmental Services, Safety, and Security activities ...
Director Acute Care Operations (Flint Hills) and Regional Director of Nursing - Nursing Admin - FT -
Junction City, KS · On-site
Maintains Registered Nurse competencies as designated by Federal and State organizations and as ... Through effective leadership, provides strategic and operational direction for the departments ...
Director Acute Care Operations (Flint Hills) and Regional Director of Nursing - Nursing Admin - FT -
Junction City, KS · On-site
Maintains Registered Nurse competencies as designated by Federal and State organizations and as ... Through effective leadership, provides strategic and operational direction for the departments ...
... Directors with management of their recurring renewal business ... COS-R support the renewal and maintenance contracts business related to outside sales by ...
... Directors with management of their recurring renewal business ... COS-R support the renewal and maintenance contracts business related to outside sales by ...
Director Operations Maintenance information
What are the key skills and qualifications needed to thrive as a Director of Operations Maintenance, and why are they important?
To thrive as a Director of Operations Maintenance, you need a deep understanding of maintenance management, operations strategy, and asset lifecycle planning, typically backed by a degree in engineering or a related field and several years of leadership experience. Familiarity with Computerized Maintenance Management Systems (CMMS), Lean/Six Sigma methodologies, and relevant safety certifications is crucial. Strong leadership, problem-solving, and communication skills set exceptional candidates apart, enabling them to effectively manage teams and drive continuous improvement. These skills ensure operational efficiency, equipment reliability, and a safe working environment, which are vital for organizational success.
What does a Director of Operations Maintenance do?
A Director of Operations Maintenance oversees the maintenance and repair operations within an organization, ensuring that all equipment, machinery, and facilities function efficiently and safely. They develop maintenance policies, lead maintenance teams, manage budgets, and coordinate with other departments to minimize downtime. Their role also often includes implementing preventive maintenance programs, compliance with safety regulations, and optimizing operational processes to support organizational goals.
What are some common challenges faced by a Director of Operations Maintenance, and how can they be addressed?
A Director of Operations Maintenance often faces challenges such as balancing preventive maintenance with urgent repairs, managing a diverse team of technicians, and keeping up with evolving technology and compliance standards. To address these, it's important to implement robust maintenance management systems, foster open communication within the team, and invest in ongoing training. Building strong relationships with other departments also helps ensure maintenance activities support overall organizational goals.
What is the role of the director?
A Director of Operations Maintenance oversees the planning, coordination, and management of maintenance activities within an organization. They ensure equipment reliability, safety compliance, and operational efficiency, often leading teams of technicians and utilizing maintenance management systems. The role requires strong leadership, technical knowledge, and strategic planning skills.
What is the meaning of a director?
A director is a senior management role responsible for overseeing a specific department or function within an organization, such as operations or maintenance. They develop strategies, set goals, and ensure that teams meet organizational objectives, often requiring leadership skills and industry knowledge.
Is a director higher than a CEO?
A CEO (Chief Executive Officer) is typically the highest-ranking executive in a company, responsible for overall strategic direction and decision-making. A Director of Operations or Maintenance usually reports to the CEO or other senior executives and manages specific departments or functions. Therefore, the CEO holds a higher position than a director within an organizational hierarchy.
What is the difference between Director Operations Maintenance vs Maintenance Manager?
| Aspect | Director Operations Maintenance | Maintenance Manager |
|---|---|---|
| Credentials | Bachelor's degree in engineering or related field; certifications like PMP or CPM | Bachelor's degree in engineering, facilities management, or related; certifications like CMRP or CPM |
| Work Environment | Oversees multiple facilities or large operations, strategic planning | Manages daily maintenance activities within a specific facility or site |
| Employer & Industry Usage | Used in large corporations, manufacturing, utilities | Common in manufacturing, facilities management, property management |
| Search & Comparison Intent | High-level oversight, strategic roles | Operational, hands-on management of maintenance teams |
The main difference is that the Director Operations Maintenance focuses on strategic oversight and managing multiple facilities or large-scale operations, while the Maintenance Manager handles daily maintenance activities within a specific site. Both roles require relevant certifications and experience, but their scope and responsibilities differ significantly.
Does the director of national intelligence need senate confirmation?
The Director of National Intelligence (DNI) is a presidential appointee who requires Senate confirmation before assuming office. This process involves a Senate Intelligence Committee review and a full Senate vote, ensuring bipartisan oversight of the appointment.
What job categories do people searching Director Operations Maintenance jobs in Kansas look for? The top searched job categories for Director Operations Maintenance jobs in Kansas are:
What cities in Kansas are hiring for Director Operations Maintenance jobs? Cities in Kansas with the most Director Operations Maintenance job openings:
Job description
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you’ve run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you.
We’re looking for a proven leader who thrives on building high-performing teams, managing complex operations, and delivering exceptional customer experiences no matter the industry.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
- Lead, mentor, and motivate managers, supervisors, and frontline staff to consistently exceed operational targets.
- Oversee budgets, P&L, and resource allocation to maximize site performance and profitability.
- Champion a culture of accountability, collaboration, and service excellence.
- Direct all site operations, ensuring efficiency, compliance, and exceptional outcomes.
- Introduce and manage process improvements that boost productivity and elevate the customer experience.
- Build and maintain strong relationships with clients, stakeholders, and community partners.
- Manage quality assurance, productivity metrics, and workforce planning.
- Design and execute strategic sales initiatives aligned with company goals.
- Monitor and optimize KPIs, SLAs, and operational policies for peak performance.
- Set and manage sales forecasts and performance objectives.
- Establish best practices to maintain market competitiveness.
- Develop strategies to ensure outstanding customer satisfaction across all interactions.
- Conduct market research and competitor benchmarking to guide operational decisions.
- Prepare performance reports and analyze sales trends to drive continuous improvement.
- Foster a high-performance, engaged, and motivated team environment.
- Oversee payroll accuracy and timely processing.
- Manage building operations, including maintenance and site security.
- Partner with corporate leadership to deliver strategic initiatives.
- Perform additional duties as required.
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Proven senior leadership experience in BPO (preferred), or in hospitality, retail, construction, logistics, manufacturing, or other large-scale operational environments.
- Demonstrated success in leading teams of 100+ in fast-paced, results-driven settings.
- Strong commercial and financial acumen, including P&L management.
- Exceptional communication, decision-making, and problem-solving abilities.
- Skilled at navigating change and adapting strategies to drive growth and performance.
About MCI Careers
Sourced by ZipRecruiter
MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.
Industry
Computer and electronic product manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Ashburn, VA, US