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Director Of Operations Hospitality Jobs in Rochester, NY

ShiftHop LLC

Director of Operations

Rochester, NY · Remote

As the Director of Operations, you will: * Work to implement staff training and compliance procedures, as required by JCAHO for Staffing Agencies * Implement scalable processes to support our ...

HRI Hospitality

Assistant Director of Sales

Hilton, NY

$75K - $115K/yr

... hospitality professionals serving both business and leisure travelers. Pay Range: $75,000.00-$115 ... Knowledge of all operational areas of the property * Ability to work as part of a team and train ...

Monro

Director of Marketing Operations

Rochester, NY

Support execution of marketing strategy into clear, actionable plans with defined deliverables, timelines, and ownership * Ensure alignment across marketing, merchandising, operations, finance and ...

Monro

Director of Marketing Operations

Fairport, NY · On-site

$125K - $150K/yr

Support execution of marketing strategy into clear, actionable plans with defined deliverables, timelines, and ownership * Ensure alignment across marketing, merchandising, operations, finance and ...

SUNY Geneseo

Director of Facilities Operations

Geneseo, NY · On-site

$115K - $135K/yr

The Director of Facilities Operations provides strategic leadership and operational oversight for all campus maintenance, utilities, custodial, and grounds operations. Reporting to the Assistant Vice ...

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Director Of Operations Hospitality information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do director of operations hospitality jobs pay per year?

As of Aug 28, 2026, the average yearly pay for director of operations hospitality in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

What does a director of operations in hospitality do?

A Director of Operations in hospitality oversees the daily operations and long-term strategy of hotels, resorts, or restaurant groups. They are responsible for managing staff, ensuring excellent guest experiences, implementing operational policies, and maintaining budget controls. This role often involves coordinating with various departments, optimizing processes for efficiency, and ensuring compliance with health and safety regulations. Ultimately, they play a crucial role in achieving the business goals and maintaining high service standards within the hospitality organization.

What are the key skills and qualifications needed to thrive as a director of operations in hospitality, and why are they important?

To thrive as a Director Of Operations in Hospitality, you need extensive experience in hotel or restaurant management, a relevant degree in hospitality or business, and a proven track record of operational excellence. Familiarity with property management systems (PMS), financial reporting tools, and industry compliance standards is typically required. Exceptional leadership, problem-solving, and interpersonal skills set outstanding candidates apart in this role. These competencies are crucial to ensure smooth operations, high guest satisfaction, and profitability in a dynamic hospitality environment.

What are some common challenges faced by a director of operations in hospitality?

A Director of Operations in hospitality often navigates challenges such as balancing guest satisfaction with operational efficiency, managing diverse teams across multiple departments, and adapting quickly to fluctuating occupancy and seasonal demands. They must also ensure compliance with health and safety regulations while controlling costs and maintaining service quality. Successful Directors typically excel at fostering collaboration between front-of-house, housekeeping, and kitchen teams to deliver seamless guest experiences.

What is the difference between Director Of Operations Hospitality vs Hotel General Manager?

AspectDirector Of Operations HospitalityHotel General Manager
Primary FocusOversees multiple properties or departments, strategic planningManages daily hotel operations, guest experience
ResponsibilitiesOperational efficiency, staff management, financial oversightGuest satisfaction, staff supervision, daily operations
CredentialsExperience in hospitality management, often a degree in hospitality or businessSimilar credentials, hospitality management experience often required
Work EnvironmentCorporate offices, multiple hotel locationsOn-site at a specific hotel

The main difference is that the Director Of Operations Hospitality focuses on overseeing multiple properties or departments at a strategic level, while the Hotel General Manager manages daily operations of a single hotel to ensure guest satisfaction and smooth functioning.

Is a director of operations a high position?

A Director of Operations is a senior leadership role responsible for overseeing daily activities, strategic planning, and overall performance within an organization, often reporting to executive management. In the hospitality industry, this position is considered high-level and typically requires extensive experience, leadership skills, and industry knowledge.

What are popular job titles related to Director Of Operations Hospitality jobs in Rochester, NY?

For Director Of Operations Hospitality jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Director Of Operations Hospitality jobs in Rochester, NY look for?

The top searched job categories for Director Of Operations Hospitality jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Director Of Operations Hospitality jobs?

Cities near Rochester, NY with the most Director Of Operations Hospitality job openings:

Director Of Operations Hospitality jobs near you

Director of Operations

Rochester, NY • Remote

ShiftHop LLC
See more jobs at ShiftHop LLCexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

ABOUT US

ShiftHop, LLC. is a technology services company for healthcare professionals and healthcare facilities. Our mission is to bring the PRN/gig-work to the healthcare field, allowing for decreased staffing shortages in the healthcare field. We empower healthcare professionals to become independent of their full-time job, by offering credentialing services and a clear path for becoming an independent contractor. With ShiftHop, healthcare professionals can find work 24/7, working whenever, wherever, and however often they’d like.

ROLE AND RESPONSIBILITIES:

We’re seeking a candidate to facilitate day-to-day operations, ensuring successful outcomes of several projects and initiatives by collaborating with our internal corporate team and our partner facilities. This is a remote position with a residency requirement of Rochester, New York. The ideal candidate can oversee multiple projects simultaneously, and is very flexible, while being a “hands-on” leader. This is a director level position which reports directly to the Chief Executive Officer. As a member of high-level leadership, you can expect to have 5-10 direct reports, who will eventually oversee a team of 50-75 in the Rochester, NY area. As the Director of Operations, you will:

  • Work to implement staff training and compliance procedures, as required by JCAHO for Staffing Agencies
  • Implement scalable processes to support our inevitable growth
  • Manage and communicate with healthcare facilities, offering complaint resolution and high-level contract approvals
  • Facilitate internal leadership meetings, as well as external “pitch” conferences with potential partner healthcare facilities
  • Oversee the financial team, ensuring prompt payments are received by partner facilities, and resolving any Accounts Payable complaints
  • Assist in the hiring, training and oversight of Facility Success Managers and ShiftHopper Success Managers, further overseeing the onboarding, continued training and termination of these positions
  • Assist in the day-to-day marketing of ShiftHop to local healthcare facilities, including social media postings and marketing systems 8. Optimize ShiftHop’s applications and services, defining recommendations and ensuring timely implementations

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • 5 years of leadership experience, preferably in a healthcare setting
  • Advanced computer skills, including Microsoft Outlook, Excel, and ERP/CRM systems
  • Bachelor’s degree or equivalent experience as listed above, plus HS Diploma
  • Positive attitude seeking the common goal of providing a revolutionary service to reshape healthcare staffing
  • Familiarity with nursing, post-acute and inpatient healthcare
  • Resourcefulness and creativity

BENEFITS:

  • 100% employer paid medical, dental and vision (MVP Healthcare)
  • 100% employer paid life insurance 
  • 100% short and long-term disability
  • 401k matching up to 10% annually, plus eligibility for immediate vesting
  • Flexible schedule – work whenever able, so long as you meet the 40 hour/week minimum requirement
  • Same day pay option
  • 500.00 annual fitness credit

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