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Director Of Operations Excellence Jobs in Santa Rosa, CA

Theestateyountville

Director of Operations

Napa, CA · On-site

$140 - $150/hr

This leader drives operational excellence, financial performance, and team engagement, while ... The Director of Operations plays a critical role in bringing this vision to life across every ...

Enso Village

Director of Operations

Healdsburg, CA · On-site

This role works closely in partnership with the RCFE Administrator, Director of Facilities, and Director of Nourishment to ensure regulatory compliance, operational excellence, resident safety ...

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All JobsOf Operations Excellence JobsDirector Of Operations Excellence JobsDirector Of Operations Excellence Jobs in Santa Rosa, CA

Director Of Operations Excellence information

See Santa Rosa, CA salary details

$37.2K

$117.7K

$196.3K

How much do director of operations excellence jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director of operations excellence in Santa Rosa, CA is $117,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $148,100.00 per year, depending on experience, location, and employer.

How does a director of operations excellence typically collaborate with cross-functional teams to drive process improvements?

A Director of Operations Excellence works closely with teams across departments such as production, quality, supply chain, and IT to identify inefficiencies and implement best practices. This role often leads cross-functional workshops, facilitates communication among stakeholders, and ensures alignment between strategic goals and operational initiatives. By fostering a culture of continuous improvement and using data-driven methodologies like Lean or Six Sigma, the Director helps teams break down silos and achieve measurable improvements in productivity and quality.

What are the key skills and qualifications needed to thrive as a director of operations excellence, and why are they important?

To thrive as a Director of Operations Excellence, you need expertise in process improvement, project management, and operational strategy, often supported by a degree in business or engineering and experience in Lean Six Sigma methodologies. Familiarity with ERP systems, data analytics tools, and relevant certifications like Lean Six Sigma Black Belt are typically required. Exceptional leadership, communication, and change management skills help drive cross-functional collaboration and foster a culture of continuous improvement. These capabilities are crucial for optimizing organizational performance, ensuring efficient operations, and sustaining competitive advantage.

What is the difference between Director Of Operations Excellence vs Operations Manager?

AspectDirector Of Operations ExcellenceOperations Manager
ResponsibilitiesFocuses on process improvement, quality management, and strategic initiatives to enhance operational efficiency across departments.Oversees daily operations, manages teams, and ensures operational targets are met within specific departments.
Required CredentialsBachelor's or master's in business, operations, or related fields; certifications like Lean, Six Sigma often preferred.Bachelor's degree in business or related field; experience in operations management.
Work EnvironmentStrategic, cross-departmental, often involved in continuous improvement projects.Hands-on, department-focused, managing staff and daily workflows.
Industry UsageCommon in large organizations emphasizing process optimization and quality standards.Widely used in various industries for operational oversight.

The main difference lies in scope and focus: the Director Of Operations Excellence concentrates on strategic process improvements and quality initiatives, while the Operations Manager handles daily operational management within specific departments.

What is a director of operations excellence?

A Director of Operations Excellence is a senior leader responsible for improving the efficiency, effectiveness, and quality of a company’s operations. They develop and implement best practices, streamline processes, and drive continuous improvement initiatives across the organization. This role often collaborates with various departments to ensure that operational strategies align with business goals and deliver measurable outcomes. Ultimately, the Director of Operations Excellence helps organizations achieve higher productivity, reduce costs, and maintain high standards of service or product delivery.

Is a director of operations a high position?

A Director of Operations is a senior leadership role responsible for overseeing company processes, strategic planning, and operational efficiency. It is considered a high-level position often reporting to executive management and requiring extensive experience and leadership skills.
What job categories do people searching Director Of Operations Excellence jobs in Santa Rosa, CA look for? The top searched job categories for Director Of Operations Excellence jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Director Of Operations Excellence jobs? Cities near Santa Rosa, CA with the most Director Of Operations Excellence job openings:
Director Of Operations Excellence jobs near you
Infographic showing various Director Of Operations Excellence job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $117,730 per year, or $56.6 per hour.

Director of Operations

Theestateyountville

Napa, CA • On-site

$140 - $150/hr

Other

Posted 5 days ago

Job description

Salary Range: $140,000.00 To $150,000.00 Annually

Director of Operations

Reports To: General Manager

Position Overview

The Director of Operations is the second-in-command of the resort, responsible for overseeing all core operational departments including Rooms, Food & Beverage, Spa & Wellness, and Guest Experience. This role ensures seamless execution across all guest touchpoints, delivering exceptional, personalized service aligned with Forbes Travel Guide standards.

This leader drives operational excellence, financial performance, and team engagement, while continuously elevating the guest experience through innovation, attention to detail, and a strong on-the-floor presence.

Key Responsibilities
  • Oversee Front Office, Housekeeping, Concierge, Valet, and Guest Experience teams
  • Ensure a seamless arrival, in-stay, and departure experience for all guests
  • Drive Forbes-level service standards through daily engagement, training, and audits
  • Partner with Housekeeping and Engineering to maintain exceptional room quality and readiness
  • Optimize room inventory, upsell strategies, and guest personalization
Food & Beverage Operations
  • Oversee all F&B outlets including restaurants, bars, in-room dining, and banquets/events
  • Partner with Culinary leadership to ensure exceptional quality, consistency, and creativity
  • Drive revenue through activations, seasonal programming, wine experiences, and upselling
  • Monitor and manage financial performance (labor, cost of goods, profitability)
  • Ensure elevated service standards and cohesive guest experiences across all outlets
Spa & Wellness Leadership
  • Oversee Spa operations, wellness programming, fitness, and retail
  • Drive revenue growth through strategic offerings, partnerships, and local outreach
  • Ensure a tranquil, luxury environment with exceptional service delivery
  • Optimize scheduling, therapist productivity, and retail performance
  • Integrate wellness experiences into the broader guest journey
Operational Integration & Guest Experience
  • Ensure alignment across Rooms, F&B, and Spa to create a seamless, curated guest journey
  • Lead daily operations meetings and maintain strong interdepartmental communication
  • Champion anticipatory service and personalized guest engagement
  • Oversee guest feedback channels and ensure timely service recovery and follow-up
  • Identify and execute cross-departmental experiences (e.g., spa + dining, celebrations, itineraries)
Financial & Strategic Performance
  • Oversee multi-department P&Ls and partner with Finance on budgeting and forecasting
  • Drive revenue growth while maintaining strong cost controls and labor efficiencies
  • Identify opportunities to increase spend per guest and overall profitability
  • Support long-term strategic initiatives, capital projects, and operational improvements
Leadership & Culture
  • Build, mentor, and lead a high-performing leadership team across all departments
  • Foster a culture of accountability, engagement, and continuous improvement
  • Maintain a strong presence on the floor, connecting with guests and team members
  • Lead performance management, training initiatives, and succession planning
Standards, Compliance & Safety
  • Ensure compliance with all health, safety, and labor regulations
  • Maintain exceptional cleanliness, maintenance, and presentation standards
  • Oversee implementation and adherence to SOPs across all operational areas
  • Lead crisis management and emergency response as needed
Qualifications
  • 7–10+ years of progressive leadership experience in luxury hospitality operations
  • Strong background across Rooms and F&B; Spa experience highly preferred
  • Proven track record of driving financial performance and guest satisfaction
  • Experience with Forbes Travel Guide or equivalent luxury standards
  • Strong financial acumen and experience managing multi-department operations
  • Exceptional leadership, communication, and organizational skills
Core Competencies
  • Operational Excellence: Delivers consistent, high-level execution across all departments
  • Guest-Centric Leadership: Passion for creating personalized, memorable experiences
  • Strategic & Financial Acumen: Balances profitability with luxury service delivery
  • People Development: Builds strong teams and future leaders
  • Innovation Mindset: Continuously seeks opportunities to elevate the guest journey
Leadership Philosophy

At Estate Yountville, we lead with Kindness in All That We Do, create Unforgettable Experiences, and embrace a culture of continuous improvement. The Director of Operations plays a critical role in bringing this vision to life across every aspect of the resort.

The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team.

The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans)
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