ZipRecruiter

Log In

1

Director Of Operations Excellence Jobs in Rochester, NY

ShiftHop LLC

Director of Operations

Rochester, NY · Remote

As the Director of Operations, you will: * Work to implement staff training and compliance procedures, as required by JCAHO for Staffing Agencies * Implement scalable processes to support our ...

Monro

Director of Marketing Operations

Rochester, NY · On-site

... Excellence * Establish and manage workflows, timelines, and processes to improve marketing ... Continuously improve marketing operations processes and ways of working * Balance multiple ...

Monro

Director of Marketing Operations

Fairport, NY · On-site

$125K - $150K/yr

... Excellence * Establish and manage workflows, timelines, and processes to improve marketing ... Continuously improve marketing operations processes and ways of working * Balance multiple ...

SUNY Geneseo

Director of Facilities Operations

Geneseo, NY · On-site

$115K - $135K/yr

The Director of Facilities Operations provides strategic leadership and operational oversight for all campus maintenance, utilities, custodial, and grounds operations. Reporting to the Assistant Vice ...

next page

Showing results 1-20

All JobsOf Operations Excellence JobsDirector Of Operations Excellence JobsDirector Of Operations Excellence Jobs in Rochester, NY

Director Of Operations Excellence information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do director of operations excellence jobs pay per year?

As of Sep 1, 2026, the average yearly pay for director of operations excellence in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

What is a director of operations excellence?

A Director of Operations Excellence is a senior leader responsible for improving the efficiency, effectiveness, and quality of a company’s operations. They develop and implement best practices, streamline processes, and drive continuous improvement initiatives across the organization. This role often collaborates with various departments to ensure that operational strategies align with business goals and deliver measurable outcomes. Ultimately, the Director of Operations Excellence helps organizations achieve higher productivity, reduce costs, and maintain high standards of service or product delivery.

How does a director of operations excellence typically collaborate with cross-functional teams to drive process improvements?

A Director of Operations Excellence works closely with teams across departments such as production, quality, supply chain, and IT to identify inefficiencies and implement best practices. This role often leads cross-functional workshops, facilitates communication among stakeholders, and ensures alignment between strategic goals and operational initiatives. By fostering a culture of continuous improvement and using data-driven methodologies like Lean or Six Sigma, the Director helps teams break down silos and achieve measurable improvements in productivity and quality.

What are the key skills and qualifications needed to thrive as a director of operations excellence, and why are they important?

To thrive as a Director of Operations Excellence, you need expertise in process improvement, project management, and operational strategy, often supported by a degree in business or engineering and experience in Lean Six Sigma methodologies. Familiarity with ERP systems, data analytics tools, and relevant certifications like Lean Six Sigma Black Belt are typically required. Exceptional leadership, communication, and change management skills help drive cross-functional collaboration and foster a culture of continuous improvement. These capabilities are crucial for optimizing organizational performance, ensuring efficient operations, and sustaining competitive advantage.

What is the difference between Director Of Operations Excellence vs Operations Manager?

AspectDirector Of Operations ExcellenceOperations Manager
ResponsibilitiesFocuses on process improvement, quality management, and strategic initiatives to enhance operational efficiency across departments.Oversees daily operations, manages teams, and ensures operational targets are met within specific departments.
Required CredentialsBachelor's or master's in business, operations, or related fields; certifications like Lean, Six Sigma often preferred.Bachelor's degree in business or related field; experience in operations management.
Work EnvironmentStrategic, cross-departmental, often involved in continuous improvement projects.Hands-on, department-focused, managing staff and daily workflows.
Industry UsageCommon in large organizations emphasizing process optimization and quality standards.Widely used in various industries for operational oversight.

The main difference lies in scope and focus: the Director Of Operations Excellence concentrates on strategic process improvements and quality initiatives, while the Operations Manager handles daily operational management within specific departments.

Is a director of operations a high position?

A director of operations is a senior leadership role responsible for overseeing an organization's daily activities, strategic planning, and process improvements. It is considered a high-level position that often reports to executive management and requires extensive experience and leadership skills.

What are popular job titles related to Director Of Operations Excellence jobs in Rochester, NY?

For Director Of Operations Excellence jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Director Of Operations Excellence jobs in Rochester, NY look for?

The top searched job categories for Director Of Operations Excellence jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Director Of Operations Excellence jobs?

Cities near Rochester, NY with the most Director Of Operations Excellence job openings:

Director Of Operations Excellence jobs near you

Director of Operations

Rochester, NY • Remote

ShiftHop LLC
See more jobs at ShiftHop LLCexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

ABOUT US

ShiftHop, LLC. is a technology services company for healthcare professionals and healthcare facilities. Our mission is to bring the PRN/gig-work to the healthcare field, allowing for decreased staffing shortages in the healthcare field. We empower healthcare professionals to become independent of their full-time job, by offering credentialing services and a clear path for becoming an independent contractor. With ShiftHop, healthcare professionals can find work 24/7, working whenever, wherever, and however often they’d like.

ROLE AND RESPONSIBILITIES:

We’re seeking a candidate to facilitate day-to-day operations, ensuring successful outcomes of several projects and initiatives by collaborating with our internal corporate team and our partner facilities. This is a remote position with a residency requirement of Rochester, New York. The ideal candidate can oversee multiple projects simultaneously, and is very flexible, while being a “hands-on” leader. This is a director level position which reports directly to the Chief Executive Officer. As a member of high-level leadership, you can expect to have 5-10 direct reports, who will eventually oversee a team of 50-75 in the Rochester, NY area. As the Director of Operations, you will:

  • Work to implement staff training and compliance procedures, as required by JCAHO for Staffing Agencies
  • Implement scalable processes to support our inevitable growth
  • Manage and communicate with healthcare facilities, offering complaint resolution and high-level contract approvals
  • Facilitate internal leadership meetings, as well as external “pitch” conferences with potential partner healthcare facilities
  • Oversee the financial team, ensuring prompt payments are received by partner facilities, and resolving any Accounts Payable complaints
  • Assist in the hiring, training and oversight of Facility Success Managers and ShiftHopper Success Managers, further overseeing the onboarding, continued training and termination of these positions
  • Assist in the day-to-day marketing of ShiftHop to local healthcare facilities, including social media postings and marketing systems 8. Optimize ShiftHop’s applications and services, defining recommendations and ensuring timely implementations

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • 5 years of leadership experience, preferably in a healthcare setting
  • Advanced computer skills, including Microsoft Outlook, Excel, and ERP/CRM systems
  • Bachelor’s degree or equivalent experience as listed above, plus HS Diploma
  • Positive attitude seeking the common goal of providing a revolutionary service to reshape healthcare staffing
  • Familiarity with nursing, post-acute and inpatient healthcare
  • Resourcefulness and creativity

BENEFITS:

  • 100% employer paid medical, dental and vision (MVP Healthcare)
  • 100% employer paid life insurance 
  • 100% short and long-term disability
  • 401k matching up to 10% annually, plus eligibility for immediate vesting
  • Flexible schedule – work whenever able, so long as you meet the 40 hour/week minimum requirement
  • Same day pay option
  • 500.00 annual fitness credit

Powered by JazzHR

20ONGB3wIm