ZipRecruiter

Log In

1

Director Of Managed Services Jobs (NOW HIRING)

Hyopsys

Director of Managed IT Services

PA · On-site

The Director of Managed IT Services is responsible for defining, driving, and delivering the company's technology vision and roadmap. Director of Managed IT Services balances strategic leadership ...

Pinkerton

Director- Managed Services

Boston, MA · Hybrid

$125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director- Managed Services Location US-MA-Boston ID 2026-2723 Category Operations Position Type ... Pinkerton employees are one of our most important assets and critical to the delivery of world ...

Pwc

Managed Services, Epic Director

Los Angeles, CA

$155K - $410K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You are expected to be a guardian of PwC's reputation, understanding that quality, integrity ... As a Director, you will set the strategic direction and lead enterprise Epic managed services ...

Ivionics, LLC

Director of Professional Services

Hauppauge, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Director of Professional Services Are you a strategic technology leader who thrives at the ... We offer flexible scheduling options to ensure you can manage your professional and personal life ...

Bierman Autism Centers

Director of Services

Berkeley Heights, NJ

$100K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are looking for a Director of Services who can accelerate client success across their assigned ... Proven expertise managing large, multi-disciplinary teams across multiple healthcare centers. * A ...

Bierman Autism Centers

Director of Services

Moorestown, NJ · On-site

$100K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are looking for a Director of Services who can accelerate client success across their assigned ... Proven expertise managing large, multi-disciplinary teams across multiple healthcare centers. * A ...

Nhccare

Director of Services

Franklin, TN · On-site

$75 - $95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director of Services - $10,000 Sign On Bonus NHC HomeCare Franklin is looking to hire a Director ... The qualified HomeCare manager hired by the Regional Administrator with input from the agency ...

New

Jobtailor

NY · On-site

$120 - $180/hr

At least 6 years of experience * Juris Doctorate degree preferred * Understanding of managed services offerings and related contract terms and conditions * Experience with finance managed services ...

Communicarehealth

Director of Social Services

Cincinnati, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Pleasant Ridge Healthcare Center, a member of the CommuniCare Family, is seeking a Director of ... Since 1984, we have provided superior, comprehensive management services for the development and ...

Marriott

Director of Services

Hilton Head Island, SC · On-site

JOB SUMMARY Manages housekeeping functions and staff to ensure property guest rooms, public space ... service. Develops goals and expectations for direct report managers. Celebrates successes and ...

next page

Showing results 1-20

All JobsBusiness JobsConsulting JobsDirector of Consulting Services JobsDirector Of Managed Services Jobs

Director Of Managed Services information

See salary details

$99.5K

$111.2K

$122.5K

How much do director of managed services jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director of managed services in the United States is $111,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,500.00 and $117,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of managed services?

To thrive as a Director of Managed Services, you need strong leadership abilities, deep knowledge of IT service management, and experience with strategic planning, often supported by a relevant degree and ITIL certification. Familiarity with managed services platforms, cloud solutions, and service delivery tools is essential, as is experience with contract management systems. Outstanding communication, client relationship management, and problem-solving skills set top performers apart in this role. These competencies are critical to ensuring service excellence, client satisfaction, and the effective scaling of managed services operations.

What are some common challenges faced by a director of managed services, and how can they be addressed?

A Director of Managed Services often encounters challenges such as aligning service delivery with client expectations, managing distributed teams, and keeping up with rapidly evolving technology standards. To address these, it's important to establish clear communication channels with both clients and internal teams, implement robust service level agreements (SLAs), and foster a culture of continuous learning and improvement. Additionally, leveraging automation and regularly reviewing operational processes can help ensure efficiency and client satisfaction.

What is the difference between Director Of Managed Services vs Network Operations Manager?

AspectDirector Of Managed ServicesNetwork Operations Manager
CredentialsTypically requires IT management certifications (e.g., CISSP, PMP)Often holds network-specific certifications (e.g., CCNP, CCNA)
Work EnvironmentOversees multiple client accounts and service delivery teamsFocuses on managing internal network infrastructure and team
Industry UsageCommon in managed service providers and IT consulting firmsFound within large organizations managing internal networks
Search/Comparison IntentUnderstanding leadership roles in managed servicesManaging network operations and infrastructure

The Director Of Managed Services typically oversees multiple client accounts, focusing on service delivery, client satisfaction, and strategic planning. In contrast, the Network Operations Manager concentrates on managing internal network infrastructure, ensuring operational efficiency. Both roles require strong IT credentials but differ in scope and environment, with the director often working in service provider settings and the manager within large organizations.

What does a director of managed services do?

A director of managed services oversees the delivery and management of IT services provided to clients, ensuring service quality, efficiency, and client satisfaction. They coordinate teams, develop strategies, manage budgets, and often work with tools like service management platforms to meet organizational goals.
More about Director Of Managed Services jobs

What cities are hiring for Director Of Managed Services jobs?

Cities with the most Director Of Managed Services job openings:

Who are the top companies hiring for Director Of Managed Services jobs?

The top employers for Director Of Managed Services jobs are:

What states have the most Director Of Managed Services jobs?

States with the most job openings for Director Of Managed Services jobs include:

What job categories do people searching Director Of Managed Services jobs look for?

The top searched job categories for Director Of Managed Services jobs are:

Director Of Managed Services jobs near you
Infographic showing various Director Of Managed Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $111,249 per year, or $53.5 per hour.

Director of Managed IT Services

Hyopsys

PA • On-site

Full-time

Re-posted 18 days ago

Job description

Job Type
Full-time
Description
Job Summary:
The Director of Managed IT Services is responsible for defining, driving, and delivering the company's technology vision and roadmap. Director of Managed IT Services balances strategic leadership with hands-on solution design-guiding the engineering team in building scalable, secure, and innovative technology solutions while also taking ownership of large or complex project design and solution estimating. He or She is responsible for directing Service Delivery, Professional Services, and centralized maintenance services to meet company goals and SLAs.
The Director of IT will ensure that customer-facing solutions are cost-effective, technically sound, and aligned with client business objectives. As a member of the leadership team, The Director of IT collaborates with across operations, sales, and service delivery to scale technology services that support long-term growth and client satisfaction. Additionally, the Director will serve as EOS Integrator for the company working closely with the CEO visionary.
Supervisory Responsibilities
  • Mentors and guides technical team (endpoint, integrations, cloud/security) to foster innovation and accountability.
  • Oversees technology governance, risk management, and compliance across infrastructure, applications, and data.
  • Leads the architecture and design of large-scale, complex IT solutions (cloud migrations, security frameworks, multi-site deployments, advanced integrations).
  • Ensures endpoint, network, infrastructure, and cloud security practices are aligned with industry best practices.
  • Lead NOC, Helpdesk, Field Support, and outsourced SOC services

Duties & Responsibilities:
  • Defines and communicates the company's technology strategy, ensuring alignment with business objectives.
  • Identifies emerging technologies, industry trends, and possible vendor partnerships.
  • Owns solution estimating for complex client proposals, ensuring accurate scope, cost modeling, and risk assessment.
  • Partners with Sales and Marketing to design solutions tailored to client needs, balancing performance, scalability, and budget.
  • Drives adoption of automation, AI, and analytics across internal systems and customer-facing portals.
  • Provides executive-level technical input in proposals, RFP responses, and strategic client engagements.
  • Establishes and manages strategic relationships with key technology vendors.
  • Negotiates enterprise-level contracts, licensing, and pricing to maximize ROI and maintain competitive cost structures.
  • Monitor KPIs and IT budgets to assess technological performance.
  • Provides the CEO and executive team with actionable insights from reporting and analytics tools.
  • Supports escalation for highly complex client or operational issues only when executive-level intervention might be required.
  • Responsible for running hosted environments
  • Responsible for staff and department to deliver all ongoing and newly implemented IT solutions involving cloud, security, compliance, infrastructure, endpoints, and all technical areas of the business
  • Performs other duties as assigned.

Requirements
Time Commitments & On-Call Expectations:
  • Full-Time Role - Regular business hours with flexibility as required by project or incident response needs.

Required Skills & Abilities:
  • Must have MSP experience
  • Demonstrated ability to balance executive strategy with hands-on technical problem-solving.
  • Proven success in large/complex IT solution architecture and accurate cost estimating.
  • Well versed in cloud and datacenter: Azure & Microsoft 365, Google, Windows Server, Linux, Virtualization, Hyperconvergence
  • Extensive experience implementing and delivering Database servers, web servers, storage servers, user directory services, and endpoint management solutions
  • Knowledge of and ability to implement cybersecurity best information
  • Cloud Security, XDR, and SOC services
  • Experience leading vendor negotiations and managing SMB and enterprise-level technology contracts.
  • Well- versed in SOC II, ISO 27001, HIPAA, and related compliance frameworks
  • Required hands on experience in backup implementation and management, disaster recovery, and business continuity solutions and policy
  • Familiarity with AI, analytics platforms, or data visualization tools
  • Ability to work in a fast-paced environment and manage shifting priorities.
  • Strong problem-solving skills and the ability to think critically in complex situations.
  • Experience with Kaseya toolsets a plus
  • Excellent organizational skills with attention to detail.
  • Excellent documentation, communication, and time-management skills.

Education & Experience:
  • 5+ years of MSP experience, including at least 5 years in a senior/managerial role.
  • Bachelor's degree in Information Technology, Computer Science, Engineering or related field or a combination of equivalent certifications and work experience

Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Occasionally, equipment may need to be lifted or moved up to 25 lbs.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
**NO RECRUITERS**

Apply