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Director Of Internal Operations Jobs in Springfield, IL

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Director Of Internal Operations information

See Springfield, IL salary details

$33.7K

$106.7K

$177.9K

How much do director of internal operations jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director of internal operations in Springfield, IL is $106,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $134,300.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Internal Operations vs Operations Manager?

AspectDirector Of Internal OperationsOperations Manager
ResponsibilitiesOversees internal processes, strategic planning, and cross-department coordinationManages daily operations, team supervision, and process implementation
CredentialsBachelor's degree; often advanced degrees or certifications in management or businessBachelor's degree; relevant experience in operations management
Work EnvironmentStrategic, executive-level setting within organizationsHands-on management in operational departments
Industry UsageCommon in large organizations across various industriesWidely used in companies of all sizes for operational oversight

The main difference is that the Director Of Internal Operations focuses on strategic planning and internal process optimization at an executive level, while the Operations Manager handles daily operational activities and team management. Both roles require relevant experience and credentials, but their scope and focus differ significantly.

What does a director of internal operations do?

A Director of Internal Operations oversees and manages the internal processes, systems, and resources of an organization to ensure efficiency and effectiveness. This role typically involves coordinating between departments, streamlining workflows, implementing best practices, and monitoring key performance indicators. The Director is responsible for identifying areas of improvement, ensuring compliance with company policies, and supporting overall business objectives. They often work closely with executive leadership to align internal operations with the organization's strategic goals.

What are the key skills and qualifications needed to thrive as a director of internal operations, and why are they important?

To thrive as a Director of Internal Operations, you need strong leadership, organizational management, and process optimization skills, often supported by a degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant certifications like PMP or Six Sigma is highly valued. Strategic thinking, excellent communication, and problem-solving abilities are vital soft skills for this role. These competencies enable effective coordination of internal processes, drive operational efficiency, and support organizational growth.

How does a director of internal operations typically collaborate with other departments to drive organizational efficiency?

A Director of Internal Operations works closely with leaders from various departments—such as HR, finance, IT, and facilities—to ensure seamless coordination of processes and initiatives. This role often involves facilitating cross-departmental meetings to identify inefficiencies, developing and standardizing operating procedures, and implementing best practices that support overall business objectives. Maintaining strong communication and building productive relationships across teams is essential for anticipating challenges and driving continuous improvement. Effective collaboration not only streamlines workflows but also fosters a culture of transparency and accountability throughout the organization.
What job categories do people searching Director Of Internal Operations jobs in Springfield, IL look for? The top searched job categories for Director Of Internal Operations jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Director Of Internal Operations jobs? Cities near Springfield, IL with the most Director Of Internal Operations job openings:

Manager, Operations - Regional Cardiology

Springfield Clinic

Springfield, IL • On-site

$80K - $120K/yr

Full-time

Re-posted 29 days ago


Springfield Clinic rating

6.7

Company rating: 6.7 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

532nd of 887 rated healthcare providers


Job description


The Manager, Operations is responsible for the day-to-day practice operations, efficiencies, continuity and efficiency of clinical operations, appropriate staff management, compliance to internal and external regulatory requirements, effective decision making in order to manage daily functions and work toward continuous improvement in a team environment. The Manager, Operations may also have oversight of multiple specialties and additional services within the specialties, multiple locations, and a span of control of >25 FTEs, and a greater provider count.
Job Relationships
Reports to the Director of Operations
Principal Responsibilities
  • In conjunction with the Director of Operations, formulate and implement department level and provider level annual budgets. Create accountability to annual budgets both operational and capital. In addition, provides monthly variance and mitigation reporting of responsible departments and providers.
  • Consistently monitor department and provider monthly operational metrics such as productivity standards, purchasing process, and decisions related department finances. Implement course correction when appropriate.
  • Consistently demonstrate effective organization skills, efficiency, and resourcefulness. Demonstrate effective relationship skills, decision-making skills and verbal and written communication skills.
  • Monitor the use of diagnostic services, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and resources.
  • Responsible for the management of assigned medical practice(s), which includes direct colleague supervision, resource utilization, and team leadership. Includes efficient management of patient throughput and of the patient experience throughout the medical practice.
  • Responsible for working with the Human Resource department to facilitate candidate interviews, hiring, and new colleague onboarding and orientation.
  • Provide conflict management and resolution among colleagues.
  • Provide periodic required reviews, annual colleague evaluations, and create annual performance goals; ensure colleague accountability. Identify solutions for employee performance problems.
  • Provide corrective action to assigned staff involving Director or physician resource as appropriate.
  • Create and implement staffing matrix for assigned practices for both clinical and non-clinical areas.
  • Approve payroll and monitor sick, vacation, and personal time use, as well as FMLA time, for all staff.
  • Promote a positive, team oriented and productive work environment.
  • Works closely with facilities staff to ensure cleanliness and maintenance of facilities.
  • Responsible for timely communication with physicians and staff while being attentive to staff concerns and suggestions. Offers due consideration, prompt resolution, or potential implementation with consistent feedback to respective staff.
  • Regularly bring ideas to improve patient flow, patient safety and quality, expense reduction and operational ideas to optimize the patient experience for the medical practice(s). Receive, research and perform service recovery as needed.
  • Responsible purchase requisitions for clinical, non-clinical and miscellaneous medical practice supplies maintaining appropriate par levels.
  • Assist Department Chair and Operations Director in department meeting agenda preparation. Timely minute completion and distribution, along with follow-up on assignments.
  • Serve as communication conduit for other Springfield Clinic departments, administration and outside agencies always professionally representing assigned areas of responsibility and the organization.
  • Maintain awareness of treatment equipment, data processing technology, and health insurance changes.
  • Comply with the Springfield Clinic incident reporting policy and procedures.
  • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
  • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
  • Perform other job duties as assigned.

Education/Experience
  • Bachelor's degree in Finance, Business, Healthcare Administration or Healthcare related field required.
  • Minimum of three to five (3-5) years clinical or medical practice management experience OR successful completion of Springfield Clinic's Operations Management Rotational Program required.

Knowledge, Skills and Abilities
  • Ability to present oneself and one's ideas with clarity, confidence and pride.
  • Strong knowledge of Excel, Word, practice management systems, business management tools, budgeting and project leadership/management.
  • Strong analytical abilities, strong communicator and able to work with little or no supervision in order to carry out the practice goals and objectives.
  • Able to lead as well as work in a team environment.

Working Environment
  • Normal office environment
  • May require travel to various Clinic locations.

PHI/Privacy Level
HIPAA1

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