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Director Of Insurance Operations Jobs in Ohio (NOW HIRING)

Wendy's

Director of Operations

Saint Clairsville, OH · On-site

Director of Operations Our Company is committed to your success by providing you with the training and tools you need to be successful. Our success is based on your commitment to the guest. Guests ...

Chick-fil-A

Director of Operations - Evening

Columbus, OH · On-site

$18 - $20/hr

The role of Director of Operations, PM role is one that embodies character, chemistry, competency, capacity, and the entrepreneurial spirit. The Director of Operations is a forward-thinking partner ...

Chick-fil-A

Director of Operations - Evening

Columbus, OH · On-site

$18 - $20/hr

The role of Director of Operations, PM role is one that embodies character, chemistry, competency, capacity, and the entrepreneurial spirit. The Director of Operations is a forward-thinking partner ...

Coshoctonchamber

Director of Operations

Coshocton, OH · On-site

$85 - $120/hr

Knowledge of school transportation regulations and operational procedures * Possess a valid CDL with appropriate endorsements, or demonstrate the ability to obtain and maintain the required CDL ...

Jobtailor

Director of Operations

Cleveland, OH · On-site

$90 - $130/hr

Experience leading a team of Restaurant Managers and creating accountability for performance ... Able to deliver Operations Excellence. * Able and willing to hold crucial conversations with ...

Formica

Director of Commercial Operations

Cincinnati, OH · On-site

$150 - $210/hr

The Director of Commercial Operations leads customer facing (commercial) operations with the charter to drive sales efficiency and effectiveness and customer service excellence. Reporting to the Vice ...

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All JobsOf Insurance Operations JobsDirector Of Insurance Operations JobsDirector Of Insurance Operations Jobs in Ohio

Director Of Insurance Operations information

See Ohio salary details

$32.3K

$102.4K

$170.7K

How much do director of insurance operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director of insurance operations in Ohio is $102,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $128,800.00 per year, depending on experience, location, and employer.

What does a director of insurance operations do?

A Director of Insurance Operations oversees the daily activities and strategic direction of an insurance company's operational departments. Their responsibilities include managing teams, streamlining processes, ensuring regulatory compliance, and improving customer service. They also analyze performance data, implement new technologies, and coordinate with other departments to achieve company goals. Overall, their role ensures efficient operations and supports business growth within the insurance sector.

How does a director of insurance operations typically collaborate with other departments to drive operational efficiency?

A Director of Insurance Operations works closely with departments such as underwriting, claims, finance, and IT to streamline processes and ensure compliance with regulatory standards. This role often leads cross-functional initiatives to improve workflow, introduce new technologies, and align operational goals with the organization's strategic objectives. Regular meetings, project management, and data sharing are common, as effective collaboration is critical for maintaining service quality and adapting to industry changes. Building strong relationships across teams is essential for identifying bottlenecks and implementing best practices.

What is the difference between Director Of Insurance Operations vs Insurance Manager?

AspectDirector Of Insurance OperationsInsurance Manager
ResponsibilitiesOversees overall insurance operations, strategy, and policy developmentManages daily insurance team activities and handles claims or policy administration
Required CredentialsTypically requires a bachelor’s degree, industry certifications, and extensive experienceUsually requires a bachelor’s degree and relevant insurance experience
Work EnvironmentStrategic, leadership-focused, often in corporate or executive settingsOperational, team management, often in office or claims centers
Industry UsageCommon in large insurance companies and corporate insurance departmentsFound in insurance agencies, claims departments, and regional offices

The main difference is that the Director Of Insurance Operations focuses on strategic leadership and overall policy direction, while the Insurance Manager handles day-to-day operations and team management. Both roles require industry knowledge, but the director position involves higher-level planning and decision-making.

What are the key skills and qualifications needed to thrive as a director of insurance operations?

To thrive as a Director Of Insurance Operations, you need extensive experience in insurance operations management, regulatory compliance, and a bachelor's or master's degree in business, finance, or a related field. Familiarity with insurance management software, CRM systems, and industry certifications such as CPCU (Chartered Property Casualty Underwriter) or ARM (Associate in Risk Management) is highly valued. Exceptional leadership, strategic thinking, and communication abilities are crucial for managing teams and driving operational improvements. These skills ensure effective oversight of operations, regulatory adherence, and the achievement of organizational goals in a dynamic insurance environment.
What are popular job titles related to Director Of Insurance Operations jobs in Ohio? For Director Of Insurance Operations jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Director Of Insurance Operations jobs in Ohio look for? The top searched job categories for Director Of Insurance Operations jobs in Ohio are:
What cities in Ohio are hiring for Director Of Insurance Operations jobs? Cities in Ohio with the most Director Of Insurance Operations job openings:
Director Of Insurance Operations jobs near you
Infographic showing various Director Of Insurance Operations job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $102,371 per year, or $49.2 per hour.

Director of Operations

Wendy's

Saint Clairsville, OH • On-site

Full-time

Re-posted 23 days ago

Wendy's rating

4.7

Company rating: 4.7 out of 10

Based on 2,336 frontline employees who took The Breakroom Quiz

78th of 106 rated fast food restaurants

Job description

JOB TITLE: Director of Operations
Our Company is committed to your success by providing you with the training and tools you need to be successful. Our success is based on your commitment to the guest. Guests come first and are the most important people in our business because they make our paychecks possible.
GENERAL JOB DESCRIPTION
Oversees the management of daily operations of a District of 6 restaurants and in addition, manages a District Manager who will directly oversee 6-7 restaurants; between these 2 functions, you will be responsible for the performance of 12-13 restaurants. Grows sales and profits by improving customer satisfaction and human resource management objectives. Mentors employees and consistently grows talent within the organization. Ensures objectives are achieved while operating within all Company guidelines and following ethical business practices. Creates and maintains a "Delight Every Customer." environment.
MAJOR DUTIES AND RESPONSIBILITES
5 - Star Talent
  • Ensures proper staffing levels are achieved. Ensures diversity of management work force. Monitors crew and management labor availability. Maintains ongoing system for recruiting, recognition, and retention of restaurant management. Develops crew and management staffing plans to maintain management stability. Ensures the execution of quality, timely performance feedback, performance management, and performance reviews.
  • Develops subordinates to maximize their contributions and future promotion opportunities. Provides proper restaurant management training and development using established systems and practices. Achieves certified training restaurant goals.
  • Mentors District Managers to influence improved Operational performance. Will directly oversee one (1) DM to develop Operational knowledge utilizing Wendy's systems, proven People Development and staffing tactics, improvement in overall OSAT scores, and improved cleanliness.

"A Cut Above" Customer Experience
  • Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; takes corrective action as appropriate.
  • Plans and conducts working restaurant visits with all levels of restaurant management to ensure the continual improvement of Quality, Service, and Cleanliness standards on all day parts, including monitoring food product quality. Monitors to ensure 'Delight Every Customer.' standards are met; implements corrective actions, as required.
  • Ensures protection of Wendy's brand and Company assets through District compliance with company policies and procedures. Evaluates store performance at specified intervals using company inspection form; coaches and retrains managers as required.

Growth and Profit
  • Maximizes sales goals versus budget and prior year, including the monitoring/execution of National and local marketing programs. Responsible for the development of local restaurant marketing plans. Manages assigned restaurant requirements for new product rollouts/procedures.
  • Maximizes profit goals versus budget and prior year, including the ongoing review of assigned restaurant budgets. Monitors food and labor costs and utilizes profit/loss statements to track results and implement corrective action as necessary for enhanced results.
  • Utilizes strong knowledge and understanding of restaurant operations, budgeting, accounting, and administrative procedures to maximize sales growth and cost analysis to ensure profitability.
  • Develop and Train Subordinates to understand the overall business and how to identify and correct areas of opportunity as it relates to overall business operations; Teaches Subordinates how to maximize on strengths to achieve success.
  • Participates in Strategic Planning initiatives that will impact the Operational market
  • Performs other job duties as may be assigned or required.

QUALIFICATIONS FOR THE JOB
Education:
  • High School diploma required
  • College degree preferred
  • 18 years old or older

Experience:
  • Significant restaurant operations experience in the restaurant industry, multi-unit restaurant management experience required; or equivalent of education and experience.

Other:
  • Ability to learn and apply the standard operating procedures of the Company.
  • Ability to learn and apply HR Policies and Procedures.
  • P&L analysis and corrective measures.
  • Demonstrated experience in Supervisory practices.
  • Demonstrated experience Interviewing and identifying High Performing candidates.
  • Knowledge of applicable Federal, State, and Local employment laws.
  • Ability to execute training and development practices.
  • Demonstrated strong PC skills.
  • Ability to satisfactorily complete recommended training programs such as Serve Safe and Phase Training.
  • Food Safety Certification.

KEY COMPETENCIES
  • Customer Orientation
  • Performance Management
  • Organizing and Planning
  • Results Orientation
  • Problem Solving/Decision Making
  • Financial Analysis
  • Constructive Conflict
  • Change Mastery
  • Communications Process
  • Discipline Execution
  • Talent Management

PHYSICAL REQUIREMENTS
  • Must be able to stand for long periods of time without a break.
  • Must be able to work in hot and cold environments.
  • Must be able to walk.
  • Must be able to bend and kneel.
  • Must be able to reach and grab.
  • Must be able to work in loud environment.
  • Must be able to see and hear.
  • Must be able to wear a headset to take orders.
  • Must be able to talk.
  • Must be able to smell and taste.
  • Must be able to lift up to 30 pounds.
  • Travel required between restaurants. Some (10%) travel outside of local Area.

What Wendy's employees say

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Workplace

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About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969

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