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Director Of Installation Jobs (NOW HIRING)

Sr. Manager, Installation Customer Experience: Professional Services Location: Flexible (travel to ... Director of Professional Services About Us Canopy is a healthcare technology company focused on ...

Director of Engineering

Souderton, PA · On-site

$195K - $230K/yr

Director of Engineering Confidential Industrial Automation Manufacturer Greater Philadelphia Region ... The company designs, engineers, builds, and installs custom material handling, process, and ...

We are the largest and most respected commercial flooring installation service company in the ... Job Summary At Diverzify+ and our Family of Brands, our Director of Operations is responsible for ...

Director of Operations | Furniture Division |Omaha AOI is looking for an experienced operational ... Oversee installation, warehouse, service, project management, logistics, and facilities; driving ...

We are the largest and most respected commercial flooring installation service company in the ... Job Summary At Diverzify+ and our Family of Brands, our Director of Operations is responsible for ...

Director of Operations | Furniture Division |Omaha AOI is looking for an experienced operational ... Oversee installation, warehouse, service, project management, logistics, and facilities; driving ...

Our products are engineered for reliability, ease of installation, and real-world jobsite performance. We are expanding our wholesale and distribution footprint and are seeking a Director of Sales ...

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Director Of Installation information

See salary details

$23.5K

$121.5K

$189.5K

How much do director of installation jobs pay per year?

As of Jul 3, 2026, the average yearly pay for director of installation in the United States is $121,522.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.

What does a Director of Installation do?

A Director of Installation oversees all aspects of installation projects within a company, ensuring that systems, products, or equipment are installed efficiently and according to client specifications. They manage installation teams, coordinate with other departments, develop schedules, and maintain quality control. Their responsibilities also include budgeting, hiring, training staff, and ensuring compliance with safety and industry standards. The Director of Installation often acts as the main point of contact for clients during the installation process and works to resolve any issues that arise.

What is the difference between Director Of Installation vs Installation Manager?

AspectDirector Of InstallationInstallation Manager
ResponsibilitiesOversees multiple installation projects, sets strategic goals, manages teams, and coordinates with upper management.Manages daily installation operations, supervises installation teams, and ensures project completion on time and within budget.
CredentialsTypically requires extensive experience in installation, project management certifications, and leadership skills.Requires technical knowledge, project management experience, and relevant certifications.
Work EnvironmentStrategic, managerial setting often involving meetings with clients and executives.Hands-on, operational environment focused on on-site supervision and team coordination.

The main difference is that the Director Of Installation focuses on strategic oversight and high-level management across multiple projects, while the Installation Manager handles day-to-day operations and on-site supervision. Both roles require relevant experience and certifications, but their scope and focus differ significantly.

How does a Director of Installation typically collaborate with project managers and field teams to ensure successful installations?

A Director of Installation works closely with project managers to review project timelines, allocate resources, and address any logistical challenges that may arise. They provide leadership and support to field teams, ensuring that installations are completed according to safety standards, quality benchmarks, and client specifications. Effective communication and regular status meetings are essential for aligning on progress, troubleshooting issues, and optimizing workflow. By fostering a collaborative environment, the Director of Installation helps maintain high performance across multiple projects while supporting team development and client satisfaction.

What are the key skills and qualifications needed to thrive as a Director Of Installation, and why are they important?

To thrive as a Director Of Installation, you need strong project management abilities, technical expertise in installation processes, and a background in construction or engineering, often supported by a relevant degree. Familiarity with project management software, scheduling tools, and safety compliance systems is typically required. Exceptional leadership, problem-solving, and communication skills help drive team performance and client satisfaction. These competencies are critical to ensure projects are completed efficiently, safely, and to client specifications.
More about Director Of Installation jobs
What cities are hiring for Director Of Installation jobs? Cities with the most Director Of Installation job openings:
What states have the most Director Of Installation jobs? States with the most job openings for Director Of Installation jobs include:
What job categories do people searching Director Of Installation jobs look for? The top searched job categories for Director Of Installation jobs are:
Infographic showing various Director Of Installation job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $121,522 per year, or $58.4 per hour.

Full-time

Posted 28 days ago


Job description

Sr. Manager, Installation
Customer Experience: Professional Services
Location: Flexible (travel to customer sites required, up to 50% of the time), Northeast preferred
Department: Customer Experience: Professional Services
Reports to: Director of Professional Services
About Us
Canopy is a healthcare technology company focused on improving safety and responsiveness in complex care environments. We work directly with health systems to build reliable technology that supports frontline healthcare workers and helps hospitals operate more effectively.
We're a team of experienced builders and operators solving real problems in real clinical environments. We're looking for a Senior Manager, Installation to help us continue expanding the impact of our platform.
About the Role
The Sr. Manager of Installation is the operational and strategic leader of Canopy's entire installation function. This role is accountable for ensuring customers arrive at go-live on schedule, operationally prepared, and confident in the reliability of the Canopy platform.
You will lead a distributed team of Deployment Leads and Field Service Technicians responsible for installing and activating mission-critical safety technology in hospitals and healthcare systems across the United States. You'll establish installation standards, manage vendor partnerships, optimize resource allocation, and drive cross-functional collaboration to deliver exceptional customer outcomes.
This is a senior leadership role requiring both big-picture thinking and hands-on operational execution. You will build and scale a service delivery organization capable of supporting rapid company growth while maintaining exceptional installation quality and customer trust and translate field insights into improvements across product, installation methodology, customer readiness, and overall service delivery.
Role Breakdown
  • 50% - Service Delivery Leadership
  • 25% - Field Operations Leadership
  • 15% - Organizational Building & Scaling
  • 10% - Resource Planning & Vendor Management
Key Responsibilities
Service Delivery Leadership
  • Own end-to-end installation outcomes, ensuring every customer goes live on schedule, operationally prepared, and confident in the Canopy platform.
  • Establish and enforce installation quality standards, methodologies, and best practices across all RTLS installations.
  • Define and monitor key performance indicators (KPIs) for installation efficiency, quality, cost, and customer satisfaction.
  • Develop and maintain installation playbooks, standard operating procedures, and training materials.
  • Ensure compliance with healthcare regulations, safety standards, and customer requirements across all sites.
  • Drive continuous improvement initiatives based on installation data, lessons learned, and industry best practices.
  • Translate field insights into improvements across product, installation methodology, customer readiness, and overall service delivery.
Field Operations Leadership
  • Lead a distributed team of Deployment Leads and Field Service Technicians responsible for installing and activating mission-critical safety technology in hospitals and healthcare systems across the United States.
  • Provide hands-on coaching, performance management, and career development support for direct reports.
  • Foster a culture of accountability, quality, and continuous improvement within the installation organization.
  • Conduct regular performance reviews and establish clear success metrics for all team members.
  • Travel to customer sites to support critical installation, reinforce quality standards, and develop team capability in the field.
Organizational Building & Scaling
  • Build and scale a service delivery organization capable of supporting rapid company growth while maintaining exceptional installation quality and customer trust.
  • Manage staffing plans and resource allocation for Field Service Technicians across multiple concurrent installations.
  • Partner with cross-functional leadership to ensure alignment on installation strategy, priorities, and customer outcomes.
  • Partner with Implementation Management, Customer Success, Product, and Engineering to identify handoff points and drive seamless collaboration.
  • Collaborate with Sales and Solutions Engineering during pre-sales to ensure installation feasibility and accurate scoping.
  • Serve as the voice of installation in strategic discussions around product roadmap, go-to-market strategy, and customer experience design.
  • Provide executive visibility into installation portfolio health, risks, and performance trends.
Resource Planning & Vendor Management
  • Coordinate master schedules for all Field Service Technicians and Deployment Leads across active projects.
  • Optimize resource utilization and balance workload to meet installation commitments.
  • Manage installation capacity planning and forecasting to support business growth.
  • Own and manage all vendor relationships related to installation (installation contractors, equipment suppliers, logistics partners, etc.).
  • Negotiate vendor contracts, service level agreements, and pricing structures to optimize cost and quality.
  • Evaluate vendor performance regularly and drive accountability to contracted terms.
  • Identify and onboard new vendors as needed to support geographic expansion and business growth.
  • Manage installation budget and cost structures, driving efficiency while maintaining quality standards.
Qualifications
Required
  • 8+ years of experience in installation operations, field services management, or technical implementation leadership.
  • Demonstrated experience leading managers, field service teams, installation teams, or installation organizations across multiple concurrent customer programs.
  • Proven track record establishing and scaling installation operations in a technology or healthcare technology environment.
  • Strong vendor management experience, including contract negotiation and performance management.
  • Demonstrated expertise in workforce planning, resource optimization, and scheduling across distributed teams.
  • Excellent analytical skills with ability to define, track, and drive improvement in operational KPIs.
  • Experience implementing process improvement methodologies and driving organizational change.
  • Exceptional communication and stakeholder management skills, with ability to influence across all organizational levels.
  • Strong business acumen with experience managing budgets and cost optimization.
Preferred
  • Healthcare technology or RTLS installation experience is strongly preferred.
  • Experience with complex, multi-site installation programs.
  • Familiarity with healthcare regulations, facility operations, and clinical workflows.
  • Experience working in high-growth SaaS or technology companies.
Personal Attributes
  • Strategic thinker with strong operational execution skills.
  • Natural leader who builds trust and inspires teams.
  • Systems thinker who can see connections and optimize across functions.
  • Problem solver with a bias for action and results.
  • Comfortable operating in ambiguity and building structure where none exists.
  • Customer-centric mindset with commitment to quality and excellence.
  • Willingness to travel up to 50% to support critical installation and team development.

If you're excited about the opportunity to lead and shape innovative products, collaborate with a talented team, and make a positive impact on the lives of healthcare workers, we'd love to hear from you. Join us in making a difference and apply now!
The base salary range for this position is $150,000-$180,000 per year, depending on location, experience, and qualifications. Canopy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.