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Director Of Client Success Jobs in Iowa (NOW HIRING)

Kuder Inc

Sr. Director of Partner Solutions

Adel, IA · On-site

This role leads the execution of client success strategies to ensure clients achieve measurable value from Kuder's solutions. The Senior Director will oversee a portfolio of clients, guide cross ...

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Director Of Client Success information

See Iowa salary details

$36.2K

$114.1K

$168.1K

How much do director of client success jobs pay per year?

As of Aug 28, 2026, the average yearly pay for director of client success in Iowa is $114,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,700.00 and $136,700.00 per year, depending on experience, location, and employer.

What does a director of client success do?

A Director of Client Success is responsible for overseeing the client success team and ensuring that clients achieve their desired outcomes while using a company's products or services. They develop and implement strategies to enhance client satisfaction, retention, and growth. This role involves collaborating closely with sales, support, and product teams to address client needs, resolve issues, and identify opportunities for upselling or cross-selling. Additionally, a Director of Client Success often analyzes client feedback and usage data to drive continuous improvement within the organization.

What are the key skills and qualifications needed to thrive as a director of client success?

To thrive as a Director Of Client Success, you need a strong background in client relationship management, strategic planning, and leadership, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is typically required. Exceptional communication, problem-solving, and team management skills help you build trust and drive results for both clients and internal teams. These skills ensure client retention, foster long-term partnerships, and contribute to overall business growth.

How does a director of client success typically collaborate with other departments to enhance the client experience?

A Director of Client Success frequently works cross-functionally with sales, product, and support teams to ensure that client needs are met holistically. They may participate in regular meetings to relay client feedback, advocate for necessary product improvements, and coordinate onboarding or renewal strategies. This role often requires balancing multiple priorities and fostering open communication channels, making strong collaboration skills essential. By aligning internal teams around client objectives, Directors of Client Success play a pivotal role in driving satisfaction and long-term retention.

What are the most commonly searched types of Of Client Success jobs in Iowa?

The most popular types of Of Client Success jobs in Iowa are:

What job categories do people searching Director Of Client Success jobs in Iowa look for?

The top searched job categories for Director Of Client Success jobs in Iowa are:

What cities in Iowa are hiring for Director Of Client Success jobs?

Cities in Iowa with the most Director Of Client Success job openings:

Director Of Client Success jobs near you
Infographic showing various Director Of Client Success job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $114,060 per year, or $54.8 per hour.

Associate Client Success Partner

DHI Group, Inc.

Des Moines, IA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About the team:

As part of our Client Success team, you will work alongside an experienced Senior Client Success Partner to learn the craft of client success through hands-on observation and guided development. Our team is focused on delivering an exceptional client experience - helping ClearanceJobs clients get the most out of their investment using tools like Salesforce and Tableau.

About the role:

As an Associate Client Success Partner, you will work directly alongside an assigned Senior CSP - supporting their book of business through structured shadowing, administrative contribution, and progressive skill development as you build the foundation for eventually managing your own accounts.

Why we're hiring for this role:

This role allows us to invest in the next generation of Client Success talent, developing individuals from the ground up to strengthen the long-term health and continuity of our client success organization.

Once hired, you will:

      Shadow your assigned Senior CSP on client calls - taking notes, joining pre-call prep, and participating in post-call debriefs to build client knowledge.

      Handle administrative tasks including CRM documentation, data entry, and account record maintenance in Salesforce and ClearanceJobs Admin.

      Support the Senior CSP with client-facing materials, meeting agendas, and follow-up documentation.

      Complete onboarding training modules, product certifications, and learning milestones on schedule.

      Practice client-facing skills through structured role plays with other CSPs.

As you progress in the role, you will:

      Develop a working understanding of account health signals, risk indicators, and expansion opportunities through ongoing observation and involvement.

      Build independence in CRM and administrative tasks, completing them accurately and on time without requiring correction.

      Grow product knowledge sufficient to support client-facing training sessions alongside your Senior CSP.

      Complete the internal demo certification and meet the criteria for the 6-month promotion readiness assessment.

      Develop the judgment and foundational skills to transition into owning your own book of business as a full CSP.

What you bring to the team:

Required:

      Clear, professional written and verbal communication skills with a desire to develop client-facing abilities.

      Strong attention to detail and organization - able to manage multiple priorities with direction.

      A collaborative, coachable mindset with a genuine commitment to growth and continuous improvement.

      Working knowledge of Microsoft Office; openness to learning Salesforce and Tableau.

      High school diploma required

Preferred:

      Associate's degree preferred, or equivalent experience.

      Prior experience in customer support, administrative, service, or client-facing role.

      Early exposure to sales concepts, data-driven thinking, or customer success practices.

      Familiarity with or curiosity about AI tools and their application in a business environment.

NOTE: This job description is not intended to be an all-inclusive list of duties and responsibilities, nor a listing of all skills and abilities required. It describes only the general nature of the job as of the date prepared. Management reserves the right to modify this job to meet business needs.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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