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Director Of Client Relations Jobs in Decatur, GA

UHS

DIR - ALUMNI RELATIONS

Atlanta, GA · On-site

The Director of Alumni Relations is responsible for developing, supporting, and standardizing ... Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

Stryker Corporation

Director of Operations

Atlanta, GA · On-site

$140 - $210/hr

Oversee hiring, onboarding, benefits administration, performance management, employee relations ... Provide oversight of business operations that support client delivery, including contract ...

New

Lehighbar

Director of Operations

Atlanta, GA · On-site

$150 - $230/hr

Oversee hiring, onboarding, benefits administration, performance management, employee relations ... Provide oversight of business operations that support client delivery, including contract ...

New

Akumincorp

Director, Employee Relations

Atlanta, GA · Remote

$160K - $185K/yr

The Director of Employee Relations will be responsible for overseeing and managing all employee relations matters, ensuring compliance with federal, state, and local employment laws across all 50 ...

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Director Of Client Relations information

See Decatur, GA salary details

$51.3K

$142.7K

$241.2K

How much do director of client relations jobs pay per year?

As of Aug 19, 2026, the average yearly pay for director of client relations in Decatur, GA is $142,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,100.00 and $190,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director of client relations, and how can they be addressed?

A Director of Client Relations often navigates challenges such as managing diverse client expectations, handling escalations, and ensuring consistent communication between clients and internal teams. Balancing the needs of multiple stakeholders while maintaining high satisfaction levels requires strong interpersonal and problem-solving skills. Proactively addressing concerns, setting clear expectations, and fostering open dialogue across departments can help mitigate issues and build long-term client trust.

What are the key skills and qualifications needed to thrive as a director of client relations, and why are they important?

To thrive as a Director Of Client Relations, you need expertise in client management, business development, and strategic planning, usually supported by a bachelor's degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Exceptional communication, leadership, and problem-solving skills help build strong client relationships and foster team collaboration. These skills ensure client satisfaction, retention, and business growth in a highly competitive market.

What are popular job titles related to Director Of Client Relations jobs in Decatur, GA?

For Director Of Client Relations jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Director Of Client Relations jobs in Decatur, GA look for?

The top searched job categories for Director Of Client Relations jobs in Decatur, GA are:

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Cities near Decatur, GA with the most Director Of Client Relations job openings:

Director Of Client Relations jobs near you
Infographic showing various Director Of Client Relations job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, and 5% Contract. Highlights an 74% Physical, 4% Hybrid, and 22% Remote job distribution, with an average salary of $142,656 per year, or $68.6 per hour.

Director of Civil Engineering - East Region

Trilon Group

Atlanta, GA • On-site

$210K - $250K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Director of Civil Engineering - East Region
Department: Engineering
Employment Type: Full Time
Location: Atlanta, GA
Compensation: $210,000 - $250,000 / year
Description
Alta is seeking a dynamic East Regional Director of Engineering to join our team in Atlanta and lead our growing engineering practice in the East. This is a fantastic opportunity for an engineering leader who believes in the importance of active, multimodal, and sustainable transportation to shape communities while driving business excellence and operational performance.
In this role, you will work with the Engineering Director to provide strategic leadership and operational oversight for our East region engineering teams, driving innovation in sustainable transportation design while fostering a culture of collaboration, professional growth, and excellence. You will be responsible for setting technical and strategic direction for engineering initiatives across our East region of offices, which include Atlanta, Durham, Minneapolis, Baltimore, and Nashville; ensuring our projects create positive impacts on communities nationwide while meeting financial and operational performance standards.
If you are passionate about leading transformational change in transportation engineering while developing talent and advancing organizational excellence, apply with Alta today!
About Alta
Alta Planning + Design is a sustainable transportation company dedicated to creating active, healthy communities through planning, landscape architecture, engineering, and education/encouragement programs. Alta was founded in 1996 when communities were calling for safer streets for people walking and bicycling as the non-motorized transportation movement developed into a profession in the United States. We pioneered the field of active transportation, evolving our planning and design work into a visionary global practice that empowers people to live active, healthy lives and gets them to where they need to go.
Our core values and work bring about positive change by creating places that are geared toward moving people rather than cars, connecting community members to daily needs and human experience, and empowering every person to live an active healthy life. As a global leader in mobility innovation for 30 years with over 230 staff, we are dedicated to connecting people to places by working across disciplines and scale to address social justice, safety, and environmental resilience.
Leadership Responsibilities
As East Regional Director of Engineering, you will be the strategic leader responsible for driving engineering excellence and organizational growth across our East region's operations while collaborating with other regional directors to help lead the engineering practice. Your leadership will directly impact the success of our mission to create active, healthy communities, while ensuring strong financial performance and operational excellence.
Strategic Leadership & Vision
  • Develop and execute long-term strategic plans for the East region engineering practice, aligning with company-wide objectives and market opportunities
  • Ensure the East Region meets or exceeds annual and quarterly financial targets, with strong emphasis on achieving Net Service Revenue and EBITDA growth
  • Lead the regional engineering organization through periods of growth and change, ensuring operational excellence and cultural alignment
  • Champion innovation in active transportation engineering practices and emerging technologies
  • Drive a culture of fiscal and business acumen that empowers teams to seek continuous improvement in operational efficiency and financial performance
  • Play an active role in the budgeting process, including prioritization of trade-offs to grow both revenue and earnings

People Leadership & Organizational Development
  • Lead, mentor, and develop a team of engineering professionals, project managers, and technical staff across multiple office locations
  • Supervise and evaluate East Region staff, creating clear performance expectations, providing regular feedback, and establishing pathways for career advancement
  • Build and maintain a high-performance culture focused on professional growth, collaboration, and technical excellence
  • Recruit, hire, and retain top engineering talent to support regional growth objectives, maintaining forward-looking hiring plans to fill open roles efficiently
  • Foster cross-disciplinary collaboration and knowledge sharing across engineering, planning, landscape architecture, and other practice areas
  • Own key performance areas including safety, client engagement, staff development and retention, and cross-business collaboration
  • Maintain staff utilization at or above predetermined goals while ensuring sustainable workload management

Business Development & Client Relations
  • Assist regional business development directors in identifying new market opportunities and client relationships
  • Lead proposal development and client presentations for major regional projects
  • Maintain and expand relationships with key public sector clients
  • Ensure compliance with proposal and cost estimation protocols to maintain financial and delivery integrity

Operational Excellence & Project Oversight
  • Oversee project delivery across the region, ensuring quality, schedule, and budget performance delivering projects on-time and on-budget
  • Oversee financial and operational performance of projects within the East Region, maintaining close oversight of project managers and their performance relative to plan while delegating effectively
  • Demonstrate deep understanding of financial metrics and KPIs including book-to-burn ratio, revenue factor, and overhead rate
  • Implement best practices and process improvements to enhance delivery efficiency and client satisfaction
  • Provide strategic oversight of project portfolios ranging from natural surface trails to complex multimodal transportation networks
  • Ensure compliance with professional standards, regulations, and company quality assurance protocols
  • Apply disciplined approach to managing non-billable labor and overhead costs

Qualifications
Required Experience & Education:
  • 15+ years of progressive experience as a Transportation Engineer in consulting environment or public entity
  • 8+ years in project management roles with demonstrated P&L responsibility
  • 5+ years in leadership positions managing engineering teams and business operations
  • Bachelor's degree in Civil Engineering
  • Professional Engineering (P.E.) license required
  • Proven track record of business development success and client relationship management

Leadership & Management Competencies:
  • Demonstrated ability to lead, inspire, and develop high-performing teams in a professional services environment
  • Strong strategic thinking and business acumen with experience in organizational planning and execution
  • Financial acumen with ability to analyze business performance and articulate relevant KPIs, financial metrics, and levers of growth and profit
  • Excellent communication, presentation, and interpersonal skills with ability to influence at all organizational levels
  • Experience managing regional operations, including budget oversight, resource allocation, and performance metrics
  • Proven ability to drive cultural change and organizational development initiatives
  • Budget prioritization skills with experience evaluating trade-offs to optimize both revenue and earnings in a professional services environment
  • Strong command of numbers and finance, with a bias toward data-driven decision making
  • Critical thinking abilities with purposeful judgment and reasoned consideration of evidence, context, and objectives
  • Attention to detail with focus on monitoring KPIs and understanding that long-term success is driven by daily execution

Technical Expertise:
  • Experience in active, non-motorized transportation planning and design
  • Comprehensive understanding of project delivery from conceptual design through construction administration
  • Experience with Plans, Specifications and Estimates packages for complex roadway and transportation projects
  • Proficiency in project management principles, methods, and techniques for large-scale, multi-disciplinary projects
  • Working knowledge of MS Excel, Word, MS Project, AutoCAD / Civil 3D or MicroStation / OpenRoads, and enterprise project management tools

Additional Requirements:
  • Ability and willingness to travel regionally as needed
  • Strong professional ethics, accountability, and decision-making capabilities
  • Experience managing competing priorities and multiple simultaneous projects within budget and schedule constraints
  • Operational discipline with focus on ensuring compliance with project protocols and standards

Preferred Qualifications
Advanced Education & Credentials:
  • Master's degree in Civil Engineering, Business Administration, or related field
  • Active leadership roles in industry-relevant professional associations and committees

Specialized Experience:
  • Experience leading large, complex transportation engineering projects
  • Experience with Deltek VantagePoint or similar enterprise resource planning systems
  • Background in active, sustainable, multimodal transportation
  • Mentoring and coaching experience with engineering professionals
  • Experience leading cross-functional, multi-disciplinary project teams

What We Offer
Flexible Schedule
Alta offers a flexible, hybrid work schedule where most employees work from home three days per week. In-office days support our collaborative culture, one of our core values.
Compensation
The pay range for this job in Atlanta is $160,000-$215,000 annually. Placement within the range is based upon experience, skill-sets, and qualifications.
Benefits
Alta offers comprehensive benefits to all full-time employees:
  • Medical: PPO or HSA medical plans, Alta pays 75% of the cost
  • Dental/Vision: PPO, Alta pays 90% of the cost
  • Life Insurance: Alta pays 100% of the premium for life and AD&D, equal to your base compensation
  • 401(k): Alta provides a match up to 3%
  • PTO: 21 days accrued annually to start
  • Holidays: 11 total company paid holidays
  • Paid Parental Leave/Short-Term Disability
  • Additional Benefits: Wellness reimbursement up to $800 annually, Alta Gets Around benefit of up to $900 annually, 5-year travel award, and professional development opportunities

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