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Director Of Client Operations Jobs in Rochester, MN

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Plant Director

Rochester, MN · On-site

$180K - $239K/yr

The role will include primary responsibility for all local operations and staff, production plans ... a staff of approximately 100 full-time employees. Client Details A global company in the ...

Stifel

Registered Client Service Associate

Rochester, MN · On-site

$46K - $70K/yr

Organize and assist in the maintenance of complete client account and trade- related records for ... Perform operational or administrative functions for client related requests (i.e., check requests ...

Stifel

Registered Client Service Associate

Rochester, MN · On-site

$46K/yr

Organize and assist in the maintenance of complete client account and trade- related records for ... Perform operational or administrative functions for client related requests (i.e., check requests ...

Stifel

Registered Client Service Associate

Rochester, MN

$46K - $70K/yr

Organize and assist in the maintenance of complete client account and trade- related records for ... Perform operational or administrative functions for client related requests (i.e., check requests ...

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All JobsOf Client Operations JobsDirector Of Client Operations JobsDirector Of Client Operations Jobs in Rochester, MN

Director Of Client Operations information

See Rochester, MN salary details

$34.6K

$109.5K

$182.5K

How much do director of client operations jobs pay per year?

As of Aug 9, 2026, the average yearly pay for director of client operations in Rochester, MN is $109,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,700.00 and $137,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of client operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a director of client operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

Is a director of client operations a high position?

A director of client operations is a senior leadership role responsible for overseeing client relationships, service delivery, and operational strategies within an organization. It is generally considered a high-level position that requires extensive experience, leadership skills, and often involves managing teams and strategic planning.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within a company. They coordinate between teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track client interactions and performance metrics.
What job categories do people searching Director Of Client Operations jobs in Rochester, MN look for? The top searched job categories for Director Of Client Operations jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Director Of Client Operations jobs? Cities near Rochester, MN with the most Director Of Client Operations job openings:
Director Of Client Operations jobs near you
Infographic showing various Director Of Client Operations job openings in Rochester, MN as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $105,126 per year, or $50.5 per hour.

Director, Strategic Relationships

Mayo Clinic

Rochester, MN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 696 frontline employees who took The Breakroom Quiz

132nd of 887 rated healthcare providers

Job description

The Director of Strategic Relationships leads the cultivation, expansion, and retention of Mayo Clinic Platform's strategic partnerships. This leader drives growth through trusted relationships, rigorous execution, and tailored client engagement strategies. They lead a high-performing team responsible for account growth through managing ongoing client relationships, coordinating cross-functional execution, and ensuring strategic alignment over time, while aligning client goals with Mayo Clinic's mission and capabilities.

Key Responsibilities:

  • Develop and execute the regional growth strategy for Connect, Insights and Accelerate programs in the assigned region.
  • Lead and mentor a team of Strategic Relationship Managers and technical success managers, providing guidance, support, and professional development opportunities.
  • Develop and implement strategies to enhance client engagement, satisfaction, and retention.
  • Oversee the management of a portfolio of high-value clients, ensuring consistent delivery of value and alignment with client goals and the identification of opportunities with existing client accounts, ensuring alignment with Mayo Clinic's strategic priorities.
  • Set clear performance goals and accountability metrics for the Regional Growth team, ensuring delivery excellence and measurable impact for the partner.
  • Drive the development of new initiatives and programs to strengthen client relationships and expand service offerings.
  • Monitor and analyze key performance indicators (KPIs) to assess the health of client relationships and identify areas for improvement.
  • Serve as the primary point of escalation for complex client issues, ensuring prompt and satisfactory resolution.
  • Foster a culture of collaboration and excellence within the team, promoting best practices and continuous improvement.

Position Details

  • Represent Mayo Clinic Platform at industry events, conferences, and client meetings to build and
  • maintain strong relationships with key stakeholders.
  • Provide strategic insights and feedback to drive R&D priorities based on client interactions and market trends.
Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
  • Master's degree required, Business, healthcare admin, or related field.
  • Minimum 10-15 years of experience in strategic account management, relationship management, client success, or alliance management roles, ideally in healthcare, life sciences, or other consultative industries.
  • Deep understanding of international healthcare systems, client needs, and cultural norms in global markets. 
  • Experience managing relationships across multiple time zones and geographies.
  • Proven track record of leading and managing high-performing teams in a client-facing environment.
  • Strong strategic thinking and problem-solving skills, with the ability to navigate complex, multi-stakeholder relationships.
  • Excellent communication, negotiation, and interpersonal skills, with a high level of emotional intelligence and cultural fluency.
  • Demonstrated ability to drive client satisfaction and growth through long-term relationship building.
  • Experience working with senior executives and navigating large, matrixed organizations.
  • Ability to travel internationally as needed.

What Mayo Clinic employees say

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Benefits

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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