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Director Of Client Operations Jobs in Appleton, WI

Director of Total Rewards

Appleton, WI · On-site

$119K - $164K/yr

Director of Total Rewards About Fleet Farm At Fleet Farm, we're more than a retailer-we're a ... operational excellence. * Build executive dashboards, workforce analytics, and reporting that ...

Director of Wellness The ideal candidate will be a high-energy, self-driven leader who empowers and ... operations * Reviews and monitors clinical documentation completed by caregiving staff to ensure ...

Director of Wellness The ideal candidate will be a high-energy, self-driven leader who empowers and ... operations * Reviews and monitors clinical documentation completed by caregiving staff to ensure ...

Fixed Operations Director

Oshkosh, WI · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

You will champion our vision by ensuring operational excellence, high-volume throughput, and community impact are felt in every interaction. Position Overview The Director of Customer Experience is a ...

Fixed Operations Director

Oshkosh, WI · On-site

$95 - $145/hr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

You will champion our vision by ensuring operational excellence, high-volume throughput, and community impact are felt in every interaction. Position Overview The Director of Customer Experience is a ...

Director of Public Works

Neenah, WI · On-site

$120K - $140K/yr

Operations and Service Delivery Oversee all public works functions, including engineering, streets ... of progressively responsible municipal government leadership experience Direct engineering ...

Showing results 21-40

Director Of Client Operations information

See Appleton, WI salary details

$33.2K

$105K

$175.1K

How much do director of client operations jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director of client operations in Appleton, WI is $105,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $132,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of client operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a director of client operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

Is a director of client operations a high position?

A director of client operations is a senior leadership role responsible for overseeing client relationships, service delivery, and operational strategies within an organization. It is generally considered a high-level position that requires extensive experience, leadership skills, and often involves managing teams and strategic planning.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within a company. They coordinate between teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track client interactions and performance metrics.
What job categories do people searching Director Of Client Operations jobs in Appleton, WI look for? The top searched job categories for Director Of Client Operations jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Director Of Client Operations jobs? Cities near Appleton, WI with the most Director Of Client Operations job openings:
Infographic showing various Director Of Client Operations job openings in Appleton, WI as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $105,018 per year, or $50.5 per hour.

Director of Total Rewards

Fleet Farm

Appleton, WI • On-site

$119K - $164K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Fleet Farm rating

5.3

Company rating: 5.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

550th of 732 rated retailers


Job description

Director of Total Rewards
About Fleet Farm
At Fleet Farm, we're more than a retailer-we're a company built on hard work, service, and a commitment to our team members and the communities we serve. As we continue to grow and evolve, we're investing in our people, our culture, and the programs that help us attract, develop, and retain exceptional talent.
We're seeking a strategic Director of Total Rewards to lead the evolution of our compensation and total rewards strategy. This is an opportunity for an innovative leader who enjoys building programs, influencing organizational strategy, and creating compensation solutions that support business growth while delivering an exceptional employee experience.
If you're passionate about using market data, analytics, and strategic thinking to shape the future of Total Rewards, we'd love to hear from you.
Position Summary
The Director of Total Rewards is responsible for leading Fleet Farm's compensation strategy and total rewards programs across our Stores, Distribution Centers, and Store Support Center. This leader will partner closely with executive leadership, Human Resources, Finance, Payroll, and business leaders to develop competitive, equitable, and scalable compensation programs that align with our business objectives.
This role is ideal for someone who enjoys evaluating current programs, identifying opportunities for improvement, modernizing compensation practices, and building solutions that position Fleet Farm for continued growth.
What You'll Do
As the Director of Total Rewards, you will:
  • Develop and execute Fleet Farm's enterprise-wide compensation and Total Rewards strategy.
  • Evaluate and enhance compensation programs, salary structures, job architecture, incentive plans, and pay philosophies.
  • Lead market pricing, benchmarking, job evaluations, and internal equity analyses to ensure competitive and equitable pay practices.
  • Partner with Finance and Human Resources to lead annual compensation planning, merit reviews, salary adjustments, and budgeting.
  • Design and implement compensation policies, governance, and best practices that support organizational growth and operational excellence.
  • Build executive dashboards, workforce analytics, and reporting that translate compensation data into actionable business insights.
  • Provide strategic consultation to executives, HR Business Partners, and business leaders on compensation decisions, organizational design, and Total Rewards strategy.
  • Identify opportunities to improve compensation processes, systems, and technology while driving automation and operational efficiencies.
  • Ensure compliance with all federal, state, and local compensation regulations, including pay transparency, wage and hour requirements, and emerging legislation.
  • Develop communication strategies and educational resources that help leaders confidently make compensation decisions.
  • Stay informed on industry trends, market data, and evolving Total Rewards practices to ensure Fleet Farm remains competitive.

What You'll Bring
We're looking for a collaborative leader who enjoys solving complex business challenges and influencing organizational strategy through data-driven decision making.
Qualified candidates will have:
  • Significant experience leading Compensation and/or Total Rewards programs within a complex, multi-location organization.
  • Expertise in compensation philosophy, market pricing, job evaluation, salary structures, incentive design, and pay equity.
  • Strong analytical and financial acumen with the ability to interpret compensation data and develop strategic recommendations.
  • Experience partnering with executive leadership to influence compensation and workforce decisions.
  • Demonstrated success leading annual compensation planning, budgeting, and salary administration processes.
  • Knowledge of federal and state compensation regulations, compliance requirements, and emerging market trends.
  • Exceptional communication, presentation, and relationship-building skills.
  • Experience leading organizational change, process improvement, and HR technology initiatives.
  • Experience with HRIS and compensation systems; UKG experience is preferred.
  • Experience supporting retail, distribution, manufacturing, or other multi-location organizations is preferred.

Why Fleet Farm?
This is more than a compensation leadership role-it's an opportunity to shape the future of Total Rewards at Fleet Farm.
You'll partner directly with executive leadership, influence enterprise-wide compensation strategy, and build programs that help us attract, reward, and retain exceptional talent. Your work will have a lasting impact on our organization, our leaders, and our team members.
If you're energized by building programs, solving complex business challenges, and making a meaningful difference, we encourage you to apply.
Benefits
Fleet Farm offers a competitive Total Rewards package designed to support your professional and personal well-being, including:
  • Competitive compensation
  • Annual incentive opportunity
  • Comprehensive medical, dental, and vision coverage
  • 401(k) with company match
  • Paid time off and holidays
  • Team member merchandise discount
  • Career development and growth opportunities

Equal Employment Opportunity
Fleet Farm is an Equal Employment Opportunity Employer and is committed to fostering an inclusive workplace where every team member is valued and respected. Employment decisions are made without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, genetic information, pregnancy, citizenship status, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
Fleet Farm is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and interview process. If you require an accommodation to participate in the application process, please let us know.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Fleet Farm

Sourced by ZipRecruiter

Fleet Farm, headquartered in Appleton, Wisconsin, is a retail chain catering to life in the North Central United States. The company was founded by Stewart Mills Sr. and his sons, Stewart Jr. and Henry, in 1955. Introducing a one-stop comprehensive “fleet pricing” model, the company has since grown into over 40 locations across several states, becoming an iconic brand in the region. Fleet Farm operates within the retail industry, offering a comprehensive range of products and services that cater to customers' needs outdoor gear, farming and pet supplies, home improvement tools, automotive goods, hunting and fishing equipment, and even snacks and clothing.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Appleton, WI, US

Year founded

1955