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Director Of Client Operations Jobs in Ohio (NOW HIRING)

Atwell, LLC

Director of Operations

Columbus, OH · On-site

Recognized as the 2025 ENR Design Firm of the year for the Southeastern US * Lead and direct ... Collaborate with sales and client-facing teams to identify operational risks, resolve client ...

Benesch Law

Client Operations & LPM Analyst

Cleveland, OH · On-site

$94K - $135K/yr

To hear from some of our team, click here: Benesch is proud to announce the opening for a Client Operations & LPM Analyst in our Cleveland office! This position is hybrid and has work from home ...

Twin Resources LLC

Director of Operations

Dayton, OH · On-site

Director of Operations Growing Medical Manufacturing Company Twin Resources is partnering with a growing medical manufacturing company seeking an experienced Director of Operations to lead and ...

CMR Recruiting

Director of Operations

Independence, OH

$100K - $130K/yr

Director of Operations for our Children's Behavioral Health Organization Compensation: $100,000 - $130,000 Annual Salary Benefits: Medical, dental, vision, life insurance, 401K, PTO, and paid ...

Chick-fil-A

Director of Operations

Fairview Park, OH

$16 - $20/hr

Chick-fil-A - Immediate Director of Operations In Training Are you ready to lead a team with a passion for service and excellence? Do you thrive in a dynamic environment that values growth and ...

Chick-fil-A

Director of Operations

Fairview Park, OH · On-site

$16 - $20/hr

Chick-fil-A - Immediate Director of Operations In Training Are you ready to lead a team with a passion for service and excellence? Do you thrive in a dynamic environment that values growth and ...

Gabriel Group

Director of Operations

Montville, OH · On-site

$225 - $275/hr

Manage Others Yes Director of Operations Stepowoy Enterprises is one of the nation's largest independent Roto-Rooter franchise organizations. The company operates 17 branch locations across three ...

GW Home Solutions

Director of Operations

Cleveland, OH · On-site

$120 - $180/hr

GW Home Solutions is seeking an experienced Director of Operations to lead the day-to-day operations across our family of companies, including Ground Works Land Design, Granite Works Stone Design ...

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Showing results 21-40

All JobsOf Client Operations JobsDirector Of Client Operations JobsDirector Of Client Operations Jobs in Ohio

Director Of Client Operations information

See Ohio salary details

$32.3K

$102.4K

$170.7K

How much do director of client operations jobs pay per year?

As of Sep 3, 2026, the average yearly pay for director of client operations in Ohio is $102,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $128,800.00 per year, depending on experience, location, and employer.

What are the main challenges a director of client operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What are the key skills and qualifications needed to thrive as a director of client operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within an organization. They coordinate teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track performance and client interactions.

What are popular job titles related to Director Of Client Operations jobs in Ohio?

For Director Of Client Operations jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Director Of Client Operations jobs in Ohio look for?

The top searched job categories for Director Of Client Operations jobs in Ohio are:

What cities in Ohio are hiring for Director Of Client Operations jobs?

Cities in Ohio with the most Director Of Client Operations job openings:

Director Of Client Operations jobs near you
Infographic showing various Director Of Client Operations job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $102,371 per year, or $49.2 per hour.

Director of Operations

Atwell, LLC

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Key responsibilities

  • Lead and direct overall field operations for assigned offices, regions, or business units to ensure safe, consistent, and profitable project execution.

  • Develop and implement operational strategies, standards, and processes that improve performance, accountability, quality, and client satisfaction.

  • Provide leadership, coaching, and direction to field supervisors, technicians, project leads, and operations support personnel.

Atwell rating

8.7

Company rating: 8.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

80th of 452 rated engineering

Job description

Who We Are

Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence and a diverse, award-winning project portfolio. Atwell is a privately owned company, with 2,000+ passionate team members across 75+ locations and growing!

Atwell, LLC is a proud recipient of the following 2025 awards:

  • Ten consecutive years in a row as a "Best Place to Work" by Zweig Group (#11)
  • Recognized as #70 in the ENR Top 500 Design Firms, ranked in every region
  • Recognized in Crain's "Fast 50" as one of the fastest-growing companies (#14)
  • Recognized as the 2025 ENR Design Firm of the year for the Southeastern US

Job Description

  • Lead and direct overall field operations for assigned offices, regions, or business units to ensure safe, consistent, and profitable project execution.
  • Develop and implement operational strategies, standards, and processes that improve performance, accountability, quality, and client satisfaction.
  • Provide leadership, coaching, and direction to field supervisors, technicians, project leads, and operations support personnel.
  • Oversee workforce planning, scheduling, and resource allocation to ensure qualified personnel and equipment are available to support project demands.
  • Ensure projects are executed in accordance with company standards, contractual requirements, NETA expectations, applicable safety requirements, budget targets, and project schedules.
  • Partner with management and project teams to monitor project progress, labor utilization, change orders, cost performance, reporting status, and client communication.
  • Establish expectations for timely project kickoff, scope confirmation, scheduling coordination, site access planning, and written follow-up with clients and trade partners.
  • Drive a strong safety culture by ensuring Pre-Task Plans, Job Hazard Analysis checklists, vehicle inspections, field office safety requirements, and site documentation are completed and maintained.
  • Ensure test equipment, tools, fleet assets, and field resources are properly maintained, inspected, repaired, replaced, and assigned to support operational needs.
  • Support financial performance by reviewing project progress, labor efficiency, invoicing inputs, budget variances, and opportunities to improve profitability.
  • Collaborate with sales and client-facing teams to identify operational risks, resolve client concerns, support pull-through work, and strengthen customer relationships.
  • Ensure final reports, project data, documentation, and closeout requirements are completed accurately, submitted on time, and stored in the appropriate company systems.
  • Lead employee development efforts including training plans, performance feedback, evaluations, succession planning, and corrective action recommendations when appropriate.
  • Participate in recruiting, interviewing, onboarding, and retention efforts to build a qualified and scalable operations team.
  • Report operational performance, resource needs, business risks, and improvement opportunities to executive leadership and recommend actions to support company growth.

Qualifications

Experience in a Data Center environment highly preferred

NETA level 3 or 4 certification highly preferred

Disclaimer 

While AI tools may support your application process, this role is built on human talent. Your judgment, experience, and character matter most, so we encourage you to showcase what makes you uniquely you.

Atwell does not accept unsolicited resumes from any 3rd party agencies. No fee will be paid to 3rd parties who submit unsolicited resumes to any Atwell employee. Resumes from approved vendors must be specifically requested by Atwell and approved by the Atwell Talent Acquisition Team.

#LI-AE1

Atwell Benefits: To attract and retain the best professionals in the industry, we aim to provide an excellent working environment and a progressive benefits program designed to support your personal and professional needs.

Work/Life:

  • Generous Paid Time Off
  • Paid Parental Leave
  • Flexible work schedules are available for some positions
  • Tenure Awards — Travel Vouchers to see the world based on your travel preferences

Compensation:

  • Competitive Compensation packages 
  • Annual bonuses, spot bonuses and peer recognition awards
  • 401K match - 1:1 up to 4% of compensation 
  • Tuition Assistance
  • Student Loan Repayment 
  • Paid Licensing / Certification Fees and Renewals
  • Financial Rewards for Obtaining Licensure
  • Employee Referrals 
  • Annual Wellness Reimbursement for anything wellness related (Gym memberships, fitness tracker, home gym equipment, etc.)
  • Dependent Care Match

'Atwell'ness:

  • Medical (BC/BS), Dental (Delta), and Vision (VSP)
  • Family Planning & IVF Benefits
  • Pet Insurance
  • Health Savings Account & Flex Spending Account options
  • Employer paid LTD, STD, and life insurance
  • Metlife Supplemental Benefits covering accident, hospitalization, and critical illness
  • Member Assistance Program (MAP) with complimentary counseling sessions, legal benefits, financial consultations, and work/life referral services

What Atwell employees say

Pay

Benefits

Hours and flexibility

Workplace

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