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Director Of Client Management Jobs (NOW HIRING)

Wheelhouse DMG

Director, Client Strategy

New York, NY · On-site

In practice, this person operates as a number two to the Director of Account Management: taking high-level strategic workstreams off her plate, owning client health and strategic direction for a ...

Always Best Care

Director of Operations

Norwalk, CT · On-site

Director of Operations - Non-Medical Home Care Agency Location: Fairfield County, Connecticut Job ... Client Management * Ensure clients and families receive exceptional service. * Handle escalated ...

Tixr

Client Experience Manager

$75K - $85K/yr

You will work closely with the Director of Accounts and Technical Solutions Managers (TSMs) to deliver a seamless and exceptional client experience. Your focus will be on managing the operational ...

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Director Of Client Management information

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$33.5K

$117.5K

$195.5K

How much do director of client management jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director of client management in the United States is $117,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Client Management vs Client Services Manager?

AspectDirector Of Client ManagementClient Services Manager
ResponsibilitiesOversees client relationships, develops strategies for client retention, manages client account teamsManages daily client interactions, resolves issues, supports client account execution
Required CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, customer service experience, communication skills
Work EnvironmentStrategic planning, leadership meetings, cross-department collaborationClient-facing interactions, team support, problem-solving
Industry UsageCommon in consulting, marketing, tech firmsFound in service industries, tech, finance

The main difference is that the Director Of Client Management focuses on strategic oversight and long-term client relationships, while the Client Services Manager handles day-to-day client interactions and issue resolution. Both roles require strong communication skills and industry experience, but the director position involves higher-level planning and leadership responsibilities.

What is a director of client management?

A director of client management is a senior professional responsible for overseeing client relationships, ensuring customer satisfaction, and driving business growth. They often lead a team, develop strategic account plans, and use customer management tools to maintain strong client partnerships.

What is the average salary for a director of client management in the US?

The average salary for a director of client management in the US typically ranges from $100,000 to $160,000 annually, depending on experience, industry, and location. Senior roles may include bonuses and benefits, and strong leadership and client relationship skills are essential for success in this position.

What cities are hiring for Director Of Client Management jobs?

Cities with the most Director Of Client Management job openings:

What states have the most Director Of Client Management jobs?

States with the most job openings for Director Of Client Management jobs include:

What are popular job titles related to Director Of Client Management jobs?

For Director Of Client Management jobs, the most frequently searched job titles are:

Director Of Client Management jobs near you
Infographic showing various Director Of Client Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $117,480 per year, or $56.5 per hour.

Director of Client Development - Financial Planning

Remote

Mercer Advisors
Finance and Insurance • 201 - 500 employees
Learn more about Mercer Advisorsexternal

Full-time

Posted 26 days ago

Mercer Advisors rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Summary:

The Director of Financial Planning Operations will oversee a team of Financial Planners dedicated to creating prospect financial plans that drive new client acquisition for Mercer Advisors. This role ensures operational excellence, strategic capacity planning, and process improvement while serving as an individual contributor with CFP credentials. The leader will hire, train, and mentor planners, manage workflow efficiency, and design scalable solutions to support future growth.

Essential Job Functions:

  • Team Leadership: Hire, train, mentor, and develop 13 Financial Planners supporting Client Development.
  • Operational Oversight: Manage planner capacity, workflow, and deadlines; create strategic plans to absorb future growth and increased demand for prospect proposals.
  • Individual Contribution: Serve as a CFP practitioner, producing prospect financial plans to support client acquisition.
  • Performance Management: Motivate and lead the team, ensuring accountability, full capacity utilization, and high-quality output. Develop KPIs, KPI tracking, financial modeling and KPI reporting. Responsibilities involve strategy development, execution and reporting to senior management on sales driven financial outcomes. Prepare accurate financial reports and performance dashboards for management.
  • Drive long-term strategy: Design and implement process enhancements to unlock capacity, improve efficiency, and support process improvement. Identify and implement efficiencies in automation and quality delivery of our sales process.

Manage internal stakeholders: Drive engagement and alignment across internal stakeholders by collaborating with senior leaders, escalating critical issues, and identifying opportunities for improvement. This role requires a highly innovative leader who can thrive within a complex, cross-matrix organization. Key responsibilities include ensuring strategic alignment, fostering shared accountability, and cultivating a culture of seamless collaboration-where teams leverage their unique expertise to achieve collective success.

Knowledge, Skills, and Abilities:

  • Certifications & Experience: CFP strongly preferred. Minimum 5 years of financial planning experience and prior management experience ideal.
  • Technical Proficiency: Strong knowledge of eMoney; proficiency in Salesforce, Microsoft Office Suite, Microsoft Teams/Zoom, PowerBI.
  • Leadership & Communication: Exceptional orchestration skills; outstanding written and verbal communication abilities.
  • Problem-Solving & Ownership: Proactive problem solver with high ownership; adept at risk identification and mitigation.
  • Adaptability: Thrives in a fast-paced, dynamic environment; capable of strategic thinking and execution.
  • Education: Bachelor's degree from an accredited institution required.

Work Schedule: Daytime and evening hours as needed.

Working Conditions: Professional office environment. Working inside. Standing and sitting.

Application Deadline: The initial deadline for applications is 09/05/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

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