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Director Of Claims Jobs in Decatur, GA (NOW HIRING)

AXIS Capital

Head of Claims Value Stream

Alpharetta, GA · On-site

AXIS is seeking a Head of Claims Value Stream to join our Business Technology Services (BTS) division. This role is accountable for end-to-end ownership of the Claims value stream, driving enterprise ...

Archgroup

Director, Ocean Marine Claims

Alpharetta, GA · On-site

$131K - $177K/yr

The responsibilities of this role will focus heavily on first party Ocean Marine Cargo claims but ... direct experience handling hull and marine liability claims and various forms/coverages (e.g. P&I ...

Reserv Claims Analysis, LLC

Trucking Director

Atlanta, GA · On-site

$130 - $190/hr

About the role As a Director of Commercial Transportation Claims at Reserv, you will be responsible for a team of Claims Professionals overseeing a wide variety of Commercial Transportation claims ...

Archgroup

Director, Ocean Marine Claims

Alpharetta, GA · On-site

$131K - $177K/yr

The responsibilities of this role will focus heavily on first party Ocean Marine Cargo claims but ... direct experience handling hull and marine liability claims and various forms/coverages (e.g. P&I ...

Munich Re

Director Complex Claims

Atlanta, GA

Director, Complex Claims We are seeking an experienced and strategic Director, Complex Claims to ... As part of Munich Re, you'll also have access to global resources, industry-leading expertise, and ...

Munich RE

Director Complex Claims

Atlanta, GA · On-site

$130K - $185K/yr

Director, Complex Claims We are seeking an experienced and strategic Director, Complex Claims to ... As part of Munich Re, you'll also have access to global resources, industry-leading expertise, and ...

Reserv, Inc.

Claims Director, Rideshare

Atlanta, GA · On-site +1

If building a leading TPA and the prospect of tackling the long-standing challenges of the claims ... As our Rideshare Claims Director , you'll lead a team of claims professionals handling commercial ...

Tmhcc

Senior Claims Manager, Cyber

Alpharetta, GA · On-site

Supervise and direct a team of claims professionals handling primarily Cyber, Media, and Technology Errors & Omissions claims and manage team workflow. Coordinate work activities of the team.

AIG

Claims Complex Director TPA

Atlanta, GA

Complex Claims Director, TPA Oversight At AIG, we are reimagining the way we help customers to ... Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients ...

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All JobsOf Claims JobsDirector Of Claims JobsDirector Of Claims Jobs in Decatur, GA

Director Of Claims information

See Decatur, GA salary details

$81.5K

$123.9K

$173.8K

How much do director of claims jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director of claims in Decatur, GA is $123,876.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,000.00 and $137,700.00 per year, depending on experience, location, and employer.

What does a director of claims do?

A Director of Claims oversees an organization's claims department, managing the process of evaluating, investigating, and resolving insurance claims. They develop and implement policies to ensure fair and efficient handling of claims, supervise claims managers and adjusters, and ensure compliance with regulatory standards. Additionally, they analyze claims trends, manage budgets, and work to minimize fraud and losses for the company. Their leadership helps maintain customer satisfaction and the financial health of the organization.

What are the key skills and qualifications needed to thrive as a director of claims, and why are they important?

To thrive as a Director of Claims, you need extensive knowledge of insurance claims processes, strong analytical abilities, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance systems, and industry certifications like AIC (Associate in Claims) is highly valued. Leadership, strategic decision-making, and excellent communication skills are crucial for managing teams and collaborating with stakeholders. These competencies ensure efficient claims operations, regulatory compliance, and positive outcomes for both clients and the organization.

How does a director of claims typically collaborate with other departments to improve claims processing efficiency?

A Director of Claims often works closely with departments such as underwriting, legal, customer service, and IT to streamline claims processes and resolve complex cases efficiently. They may participate in cross-functional meetings to identify bottlenecks, implement new technologies, and ensure compliance with regulations. This collaborative approach helps align organizational goals, improve communication, and ultimately enhance the overall customer experience while reducing operational costs.

What is the difference between Director Of Claims vs Claims Manager?

AspectDirector Of ClaimsClaims Manager
ResponsibilitiesOversees entire claims department, develops strategies, manages senior staffManages daily claims operations, supervises claims adjusters, ensures claims processing efficiency
Required CredentialsBachelor's degree, industry certifications (e.g., CPCU, ARM), extensive claims experienceBachelor's degree, claims experience, relevant certifications often preferred
Work EnvironmentExecutive leadership setting, strategic planning, cross-department collaborationOperational setting, direct supervision of claims staff, customer interaction

The main difference between a Director Of Claims and a Claims Manager lies in scope and level of responsibility. The Director focuses on strategic oversight and department leadership, while the Claims Manager handles daily operations and team management. Both roles require relevant industry experience and certifications, but the Director's role is more strategic and senior.

What are the most commonly searched types of Of Claims jobs in Decatur, GA?

The most popular types of Of Claims jobs in Decatur, GA are:

What job categories do people searching Director Of Claims jobs in Decatur, GA look for?

The top searched job categories for Director Of Claims jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Director Of Claims jobs?

Cities near Decatur, GA with the most Director Of Claims job openings:

Director Of Claims jobs near you
Infographic showing various Director Of Claims job openings in Decatur, GA as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $123,876 per year, or $59.6 per hour.

Director of Field Claims - Federal Workers' Compensation

AIG

Atlanta, GA • On-site

Other

Re-posted yesterday

AIG rating

8.7

Company rating: 8.7 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

Director of Federal Workers Compensation Claims Team

At AIG, we protect our clients against uncertainty and risk and provide the confidence for tomorrow's opportunities. Join us as a director of a Workers Compensation claims team to grow your skills and experience as a valued member of the team.

Make your mark in Federal Workers Compensation Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

  • This position is responsible for leading a team of Claims Examiners on the Federal WC Claims team and for directing activities consistent with the mission statement of AIG Claims, Inc. by achieving stated goals through best practices and other acceptable means.
  • Provides leadership that encourages and supports a professional environment and promotes a business culture that leverages attainment of desired business results.
  • Ensures understanding and administration of claim policies, procedures, and practices in accordance with company and policy standards.
  • Implements procedures that will shape behaviors to achieve quality results on a consistent basis in meeting Best Claim Practices to benefit of customers and business partners.
  • Evaluates and measures operational compliance in concert with Claim Handling Guidelines in meeting team goals.
  • Ensures appropriate claim file reserving, claim payments, legal/allocated expenses and recoveries are effectively applied and consistent with company guidelines via review and management of Open and Closed file reviews as well as other review processes.
  • Ensures that high quality Claim Summary Reports are being effectively completed and managed by assigned team to promote customer service excellence.
  • Directly responsible for implementing a people strategy that supports training and skills improvement initiatives that achieve increased bench strength and improved career pathing for assigned team.
  • Directs and leads team in achieving business strategies and plans in support of agreed upon objectives.
  • Performs other duties as assigned by office AVP and/or WC Sr. Leadership

What you will need to succeed

  • Proven claims adjusting experience and extensive leadership experience within a claim technical operation, in-depth understanding of Workers' Compensation claim handling and servicing requirements.
  • Specialist knowledge of Defense Base Act claims is preferred.
  • Leadership skills in direction setting, change management, customer focus and talent development
  • Analytical skills with strong business acumen and ability to work across organization in matrix reporting relationships
  • Strong (oral / written) communication and interpersonal skills
  • Technical expertise in one or more claim functions
  • Career development, mentoring and coaching skills

Ready to win together? We would love to hear from you.

What AIG employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About AIG

Sourced by ZipRecruiter

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1919

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