Director Network Operations Jobs in Springfield, MA

Job Title: Director of Assessment

Job Type: Fulltime, Exempt

Schedule:

Your experience matters 

Valley Springs Behavioral Health Hospital is operated jointly with Lifepoint Behavioral Health and Baystate Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Director of Assessment joining our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team 

Valley Springs Behavioral Health Hospital offers compassionate, high-quality inpatient and outpatient mental health and co-occurring treatment for teens, adults, and seniors. We provide a full-range of evidence-based medical and clinical services in a state-of-the-art healing environment. 

Programs include inpatient mental health and co-occurring treatment, Partial Hospitalization Programs (PHP), and Intensive Outpatient Programs (IOP).

How you'll contribute 

The Director of Assessment is responsible for ensuring a comprehensive, clinically sound assessment process and the delivery of high-quality therapeutic care for individuals seeking treatment for substance use disorders, dual diagnosis, and psychiatric or emotional conditions. This role oversees all assessment and referral functions, including walk-in and inquiry-based admissions, completion of initial psychiatric assessments, and recommendation of the most appropriate level of care in collaboration with physicians and clinical leadership. The Director supervises and develops assessment staff, manages scheduling and workflow within the assessment department, and ensures accurate documentation, regulatory compliance, and effective communication with patients, families, referral sources, and third-party payors. As a member of the hospital leadership team, the Director of Assessment promotes patient-centered care, operational excellence, and adherence to CMS, Joint Commission, EMTALA, and state regulatory standards while supporting census management and continued growth of referral relationships.

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for 

Applicants should have a current state license

• Master's degree in social work, counseling or related field required or licensed degree per state of practice guideline. 

  • RN licensure may be used per state of practice guidelines. 

• Previous management experience in a psychiatric health care facility, with direct experience working in assessment for chemical dependency, dual diagnosis, psychiatric and geriatric patients. 

• Must have strong clinical assessment skills.

• Current unencumbered clinical social work, counselor or RN license or per state requirements. 

• Valid driver's license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using own auto.

• Basic Life Support certification and Handle with Care is required within 30 days of hire.

More about 

Valley Springs Behavioral Health Hospital, a state-of-the-art, 150-bed hospital operated jointly with Lifepoint Behavioral Health and Baystate Health, in Holyoke, MA. We provide evidence-based mental health care, including programs for child/adolescent, adult and geriatric populations. Our treatment is built on a psychosocial model of care and follows the core principles of resilience, recovery and restoration. 

Salary range: $101,200.00 - $136,500.00 per year.

EEOC Statement

"Lifepoint Behavioral Health is an Equal Opportunity Employer. Lifepoint Behavioral Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

 

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.