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Freelance Network Operations Center Jobs in Springfield, MA

IKO Industries, Inc

Global Network Engineer

Agawam, MA · Hybrid

$100K - $116K/yr

... the Network Operations team. The successful candidate will use advanced technical expertise ... networks, data center systems, and network architecture 3-5 years of experience supporting ...

IKO Industries, Ltd.

Global Network Engineer

Agawam, MA · On-site

$100K - $116K/yr

... the Network Operations team. The successful candidate will use advanced technical expertise ... data center systems, and network architecture • 3-5 years of experience supporting Microsoft ...

Sarian, Inc.

Network Administrator

Bolton, CT · On-site

Understanding CAPWAP operation. * Familiarity with network security protocols and best practices ... Clear understanding on backbone network and data center network * Network L3 skills in Routing ...

MANTECH

Senior Cyber Security Analyst

Springfield, MA · On-site

$99K - $128K/yr

Providing leadership and advanced Cyber Security Operations Center (CSOC) support, managing cyber and network sensor activities * Performing security event and incident correlation using information ...

Mtholyoke

Senior Network Engineer

South Hadley, MA

$101K/yr

Operations within the TISS Group include: data center operations, networking, web application support, business intelligence, academic, and administrative computing. **Please note: This role requires ...

Parksite

Network Inventory Manager

South Windsor, CT · On-site

$85K - $95K/yr

You'll serve as a key strategic partner to Purchasing, Operations, and Sales leadership, balancing ... Be at the center of a fast-paced distribution network, directly impacting service levels, cost ...

XPO Logistics

Freight Operations Supervisor

Chicopee, MA · On-site

$65K - $81K/yr

Candidates should be flexible to cross-train and work a variety of shifts within the service center ... Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector ...

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How much do freelance network operations center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for freelance network operations center in Springfield, MA is $26.73, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $29.95 per hour, depending on experience, location, and employer.

What are some common challenges faced by freelance Network Operations Center professionals, and how can they be managed?

Freelance NOC professionals often face challenges such as managing multiple client networks, handling after-hours incidents, and maintaining clear communication with remote teams. Since freelancers may work with diverse systems and protocols, staying updated with the latest network monitoring tools and best practices is essential. Proactively setting expectations with clients about response times and support coverage can help manage workload and prevent burnout. Building a reliable workflow for documenting incidents and resolutions also ensures consistent service delivery and eases collaboration with client IT staff.

What are the key skills and qualifications needed to thrive as a freelance Network Operations Center engineer?

To thrive as a Freelance Network Operations Center (NOC) Engineer, you need strong knowledge of network protocols, troubleshooting methodologies, and relevant IT certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools like SolarWinds, Nagios, or PRTG, and ticketing systems is typically required. Exceptional problem-solving skills, attention to detail, and effective communication help you respond quickly to incidents and coordinate with clients or teams. These skills are essential for maintaining uptime, resolving network issues efficiently, and ensuring reliable service delivery for clients.

What is a freelance Network Operations Center professional?

Freelance Network Operations Center (NOC) professionals are independent specialists who monitor, maintain, and troubleshoot computer networks for organizations remotely or on a contract basis. They are responsible for ensuring network uptime, responding to incidents, and resolving connectivity or performance issues. Unlike traditional NOC staff, freelancers may work for multiple clients and provide flexible, on-demand support. Their expertise is crucial in maintaining reliable IT infrastructure, especially for companies that rely on continuous network operations.
What are the most commonly searched types of Network Operations Center jobs in Springfield, MA? The most popular types of Network Operations Center jobs in Springfield, MA are:
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Freelance Network Operations Center jobs near you

Supervisor-System Operations Center (CT)

Eversource Energy

Windsor, CT • On-site

Full-time

Posted 14 days ago

Eversource Energy rating

8.8

Company rating: 8.8 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

6th of 53 rated energy and utility

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
Role and Scope of Position:
The Supervisor's role is multifaceted with responsibilities including work process and systems coordination, direct supervision of systems, distribution work activities, performance measurement, coaching, mentoring and various administrative duties. This position supervises control center staff who maintain systems integrity and initiate corrective action, prioritize and expedite network operations and repairs, prepare electrical system clearances and accurately maintain records, and ensures that work is conducted in a safe manner in accordance with policies, work methods, standards, switching and tagging and operating procedures.
This position requires SHIFT WORK.
Essential Functions:
  • Manages performance by reviewing and evaluating work of employees. Identifies, builds consensus and communicates performance measures and expected performance levels. Assesses and improves team and employee performance through coaching and on-the-job training. Advises dispatch personnel of new equipment, technology and functionality.
  • Fosters an environment of teamwork, creativity and problem solving. Shares information and encourages participation in the decision-making process. Removes obstacles through communication with other areas.
  • Ensures compliance with regulatory and company work rules and procedures. Understands and complies with the labor contract and works to resolve initial grievances. Initiates appropriate disciplinary action when required.
  • Interacts with internal and external customers to meet service and information needs and resolve complaints. Working in conjunction with the call center and field personnel is accountable for managing customer commitments through outbound communication of information. Coordinates notification of reportable incidents to internal and external customers and stakeholders as appropriate.
  • Collaborates with field personnel to problem solve and develop effective response plans to outage situations. Evaluates restoration alternatives and determines the optimum plan to restore the system and provide status information to customers. Calls crews to address field problems and directs field forces in restoration, maintenance and electrical clearance activities.
  • Supervises load control and switching and tagging responsibilities of the shift. Coordinates switching operations for area generating facilities. Coordinates planned work across the processes to fulfill related service level agreements, achieve company objectives and obtain an appropriate work distribution.
  • Analyzes requests for system element outages and assesses risk to determine whether the outage will affect customer service and/or the systems integrity.
  • Identifies, develops and implements work process and practices improvements.
  • Maintains awareness of weather conditions that could adversely affect Eversource operations and disseminates this information to appropriate locations and modifies operating plans as required.
  • Prepares and distributes information regarding customer service, system conditions and historical situations to internal and external customer and stakeholders.
  • Directs the work planning process including preparation and prioritization of work plans and schedules, resource and materials requirements and forecasts and coordination with other processes for optimal resource utilization.

Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skill:
  • Knowledge of utility Transmission and Distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes
  • Planning and organizational skills, project and schedule management skills including computerized trouble, work and materials management and scheduling tools
  • Ability to use PC desktop applications (e.g. Microsoft Word and Excel)
  • Working knowledge of labor contracts

Education:
  • Bachelor's Degree in engineering, business administration, related discipline or equivalent experience. High school diploma.

Experience:
  • Five (5) to ten (10) years of related experience is required. Experience in Dispatch, Transmission, Distribution, Generation and/or Field Service design and/or installation, servicing customers and change management to improve service/performance.
  • Previous experience is a supervisory role preferred

Licenses & Certifications:
  • N/A

Working Conditions:
  • Must be available to work emergency restoration assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.
  • Work is performed primarily in a Control Center which requires sitting, walking, standing, stair climbing, completion of paperwork, using a telephone, communication equipment and computer and attending meetings.
  • Subject to rotating shift work including weekends and nights.
  • At times, requires working long hours in response to outage situations and shift coverage requirements.

Mental Aspects:
  • Work includes analyzing system operating conditions, interpreting system data and implementing corrective action.
  • This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.
  • Coordinates emergency response activities that could last for extended periods.
  • Must be able to clearly articulate job-related information to employees and to effectively address performance issues in a constructive manner.

Must pass the Shift Operator/Public Dispatch pre-employment test to be eligible for interview.
Please submit a resume with your application.
#elecajd
LI-ES3
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$130,990.00-$145,540.00
Worker Type:
Regular
Number of Openings:
1
Emergency Response:
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor

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