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Director Multifamily Operation Jobs (NOW HIRING)

Northland

Director of Revenue & Analytics

Newton, MA · On-site

The Director of Multifamily Operations Strategy & Analytics has responsibility for all aspects of revenue and expense management for the entire Northland portfolio. The Director will work with Vice ...

Northland

Director of Revenue & Analytics

Newton, MA

The Director of Multifamily Operations Strategy & Analytics has responsibility for all aspects of revenue and expense management for the entire Northland portfolio. The Director will work with Vice ...

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Director Multifamily Operation information

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$11K

$152.9K

$191.5K

How much do director multifamily operation jobs pay per year?

As of Jul 30, 2026, the average yearly pay for director multifamily operation in the United States is $152,881.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,500.00 and $187,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Multifamily Operation vs Property Manager?

AspectDirector Multifamily OperationProperty Manager
ResponsibilitiesOversees multiple communities, develops strategies, manages budgets, and leads regional teamsManages daily operations of a single property, including leasing, maintenance, and tenant relations
CredentialsExperience in property management, often with advanced certifications or degreesReal estate license or property management certification often preferred
Work EnvironmentCorporate office and multiple property sitesOn-site at a specific property
ScopeRegional or portfolio levelSingle property

The main difference between a Director Multifamily Operation and a Property Manager is the scope of responsibility. The Director oversees multiple communities and develops strategic plans, while the Property Manager handles daily operations of a single property. Both roles require experience in property management, but the Director typically has broader oversight and leadership responsibilities.

What does a Director of Multifamily Operations do?

A Director of Multifamily Operations oversees the daily functioning and long-term strategy of apartment communities or multifamily properties. This role manages property managers and maintenance teams, ensures high occupancy rates, and implements policies for resident satisfaction. They are responsible for budgeting, compliance with regulations, and maximizing profitability. The director often works closely with owners and investors to align operational goals with broader business objectives. Strong leadership, financial acumen, and experience in property management are essential for this position.

How does a Director of Multifamily Operations typically collaborate with property management teams to ensure operational efficiency?

A Director of Multifamily Operations works closely with onsite property managers and regional teams to implement standardized procedures, share best practices, and resolve operational challenges. They often hold regular meetings to review property performance, address maintenance issues, and ensure compliance with company policies and regulations. This collaborative approach helps streamline processes, improve resident satisfaction, and optimize financial performance across the portfolio. Effective communication and leadership are essential as the Director guides teams toward common goals and continuous improvement.

What key skills and qualifications are required to excel as a Director of Multifamily Operations, and why are they important?

To thrive as a Director of Multifamily Operations, you need extensive experience in property management, strong financial acumen, and a proven track record in operational leadership, usually supported by a degree in business, real estate, or a related field. Familiarity with property management software (such as Yardi or RealPage), budgeting tools, and regulatory compliance systems is essential. Exceptional leadership, communication, and problem-solving skills set top performers apart in this role. These abilities are crucial for ensuring operational efficiency, maximizing property value, and delivering excellent resident experiences across multifamily portfolios.
More about Director Multifamily Operation jobs
What cities are hiring for Director Multifamily Operation jobs? Cities with the most Director Multifamily Operation job openings:
What states have the most Director Multifamily Operation jobs? States with the most job openings for Director Multifamily Operation jobs include:
What job categories do people searching Director Multifamily Operation jobs look for? The top searched job categories for Director Multifamily Operation jobs are:
Director Multifamily Operation jobs near you
Infographic showing various Director Multifamily Operation job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 92% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $152,881 per year, or $73.5 per hour.

Director Multifamily Energy Advisor, East Region

FirstService Residential Careers

Fairfax, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Description
Position Title: Director , Residential Energy Advisor, East Region
FirstService Energy is the energy management and advisory subsidiary of FirstService Residential. As the trusted energy advisor, FirstService Energy aims to improve energy efficiency, lower energy costs, and reduce carbon emissions for all FirstService Residential managed properties. Through energy data analysis and on-site assessments, FirstService Energy is able to identify and evaluate opportunities for energy efficiency improvements. FirstService Energy manages one of the largest energy procurement programs for multifamily buildings which provides our properties with significant annual energy savings.
Experience being part of a high-performing team with a fulfilling career with FirstService Energy.
Job Overview
This role will build upon the energy program established in other jurisdictions. This individual will work directly and indirectly with property managers, board members, and building staff in Virginia, District of Columbia, Maryland, New Jersey, Pennsylvania, Massachusetts, and North Carolina to advise on many aspects relates to reducing energy consumption, utility costs, and greenhouse gas emissions.
Roles and Responsibilities:
  • Serve as a regional subject matter expert for energy and climate related questions.
  • Analyze building utility price structure and consumption data (electricity, natural gas, water) for trends and anomalies.
  • Perform building walk-throughs as needed, recommend energy and water efficiency upgrades and low-cost/no-cost operational improvements.
  • Prepare building energy reports with estimated savings, implementation strategies, and return-on-investment.
  • Attend board meetings as required (often at night and in-person) to explain and pitch energy offerings.
  • Create target lists of buildings based on energy spend or usage and propose services to generate savings.
  • Develop high ROI/prescriptive measure programs for the region that will help drive energy reduction.
  • Represent and present on behalf of FirstService Energy at industry related events.
  • Maintain relationships with vendors, municipalities, local NGOs to support energy project implementation.

Skills and qualifications:
  • Hold one or more energy-related certifications: CEM, EBCP, CBCP, LEED O&M.
  • Undergraduate Degree in Engineering, Sustainability, or another related field.
  • 6+ years' experience working in building science, sustainability, energy auditing/consulting.
  • Very familiar with basic and advanced building mechanical systems used in multifamily buildings (boilers, chillers, cooling towers, PTACs, thermal and DHW distribution systems, BAS, Heat Pumps, Distributed Generation).
  • Able to travel to buildings in the region as needed to conduct fieldwork and attend meetings.
  • Able to work in person out of our Fairfax, Virginia office 3 days per week. The other 2 days the associate will have the option to work remotely (based on performance).
  • Available to attend evening board meetings and special events after 5:00 pm.
  • Strong verbal and written communication skills.
  • Able to stand for 2+ hours at a time as needed.
  • Physically able to climb ladders and walk interior and exterior buildings spaces.

As an ideal candidate you/you're:
  • Passionate about the environment and reducing energy/carbon from buildings.
  • Detail oriented and technically proficient with an entrepreneurial spirit.
  • Experienced in energy management and carbon reduction strategies in multifamily/condominium/strata/high-rise buildings.
  • Have strong interpersonal skills to build great relationships with internal and external individuals/teams.
  • Thrive on finding solutions and presenting ideas.
  • Have worked with utility and provincial/state incentive programs.
  • Have knowledge and can explain or advise on local energy regulations and by-laws/ordinances in your region including:
    • DC: BEPS & Benchmarking
    • PA: Philadelphia Retro-Commissiong & Benchmarking
    • MA: BERDO & Benchmarking
  • Have knowledge of electric vehicles & charging technology.
  • Are very comfortable presenting technical energy information in-person and virtually to varied audiences including client board members, internal associates, and public stakeholders.
  • Able to work independently and in a team to accomplish goals/targets.
  • Open-minded which allows you to embrace a culture of continuous learning and sharing of ideas.

The following are preferred qualifications but not required:
  • Energy and Project Management Related Software (e.g. EnergyCap)
  • Experience in selling energy management services

What We Offer:
  • As a full-time associate, you will be eligible for full comprehensive benefits, including your choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, tuition reimbursement, and a 401(k) with a company match.

Compensation range: $90,000 - $130,000, annually. In addition, eligible to participate in FirstService incentive plan with a bonus percentage based on the annual salary.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
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Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com .
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com ; we will respond in accordance with Local Law 144, within 30 days.

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