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Director Multifamily Operation Jobs in Reston, VA

Kasa

Regional Director of Operations

Washington, DC · On-site

We partner with owners of multifamily and boutique hospitality properties to deliver stylish ... As Regional Director of Operations, you will operate as the senior business leader for your region ...

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Director Multifamily Operation information

See Reston, VA salary details

$11.4K

$159.1K

$199.2K

How much do director multifamily operation jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director multifamily operation in Reston, VA is $159,051.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,400.00 and $194,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Multifamily Operation vs Property Manager?

AspectDirector Multifamily OperationProperty Manager
ResponsibilitiesOversees multiple communities, develops strategies, manages budgets, and leads regional teamsManages daily operations of a single property, including leasing, maintenance, and tenant relations
CredentialsExperience in property management, often with advanced certifications or degreesReal estate license or property management certification often preferred
Work EnvironmentCorporate office and multiple property sitesOn-site at a specific property
ScopeRegional or portfolio levelSingle property

The main difference between a Director Multifamily Operation and a Property Manager is the scope of responsibility. The Director oversees multiple communities and develops strategic plans, while the Property Manager handles daily operations of a single property. Both roles require experience in property management, but the Director typically has broader oversight and leadership responsibilities.

What does a director of multifamily operations do?

A Director of Multifamily Operations oversees the daily functioning and long-term strategy of apartment communities or multifamily properties. This role manages property managers and maintenance teams, ensures high occupancy rates, and implements policies for resident satisfaction. They are responsible for budgeting, compliance with regulations, and maximizing profitability. The director often works closely with owners and investors to align operational goals with broader business objectives. Strong leadership, financial acumen, and experience in property management are essential for this position.

How does a director of multifamily operations typically collaborate with property management teams to ensure operational efficiency?

A Director of Multifamily Operations works closely with onsite property managers and regional teams to implement standardized procedures, share best practices, and resolve operational challenges. They often hold regular meetings to review property performance, address maintenance issues, and ensure compliance with company policies and regulations. This collaborative approach helps streamline processes, improve resident satisfaction, and optimize financial performance across the portfolio. Effective communication and leadership are essential as the Director guides teams toward common goals and continuous improvement.

What key skills and qualifications are required to excel as a director of multifamily operations, and why are they important?

To thrive as a Director of Multifamily Operations, you need extensive experience in property management, strong financial acumen, and a proven track record in operational leadership, usually supported by a degree in business, real estate, or a related field. Familiarity with property management software (such as Yardi or RealPage), budgeting tools, and regulatory compliance systems is essential. Exceptional leadership, communication, and problem-solving skills set top performers apart in this role. These abilities are crucial for ensuring operational efficiency, maximizing property value, and delivering excellent resident experiences across multifamily portfolios.
What are popular job titles related to Director Multifamily Operation jobs in Reston, VA? For Director Multifamily Operation jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Director Multifamily Operation jobs in Reston, VA look for? The top searched job categories for Director Multifamily Operation jobs in Reston, VA are:
What cities near Reston, VA are hiring for Director Multifamily Operation jobs? Cities near Reston, VA with the most Director Multifamily Operation job openings:
Director Multifamily Operation jobs near you
Infographic showing various Director Multifamily Operation job openings in Reston, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $159,051 per year, or $76.5 per hour.

Managing Director, Multifamily

Multifamily

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Cushman & Wakefield rating

7.4

Company rating: 7.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

110th of 202 rated real estate companies

Job description

Job Title

Managing Director, Multifamily (https://careers.cushmanwakefield.com/)

Job Description Summary

Responsible for successfully leading a market or geographic region with M1 revenue less than
$5 million. Ensure profitability, service quality, strong client relationships, and provide strategic and tactical decision making for Residential Portfolios.

Job Description

ESSENTIAL JOB DUTIES: 

  • Create value through new business growth in Residential Portfolio’s, cross sell service lines and geographic locations for additional revenue for the firm, identify and pursue expansion of service opportunities with existing clients 

  • Develop/implement/enhance marketing plans for Residential Portfolios organize/lead team 

  • proposals for new business while leveraging relationships to maximize success rate 

  • Participate in monthly calls to share best practices and produce leads for residential clients in multiple markets 

  • Establish and monitor appropriate checks and balances to ensure high level of quality in operations while ensuring that Residential teams understand and exceed Client goals and objectives for each property 

  • Negotiate property management agreements with all clients 

  • Ensure compliance with all management agreements, service contracts, and accounting policies and procedures as well as SOC controls 

  • Review and approve expenditures, which exceed the authority level established for property manager per the management agreement or C&W's SOC controls 

  • Guarantee timeliness and accuracy of financial and management reports 

  • Maintain relationships with Client's key decision makers 

  • Verify the existence of property procedures including Operations Manual, Tenant Handbook, and Emergency Procedures per C&W's or Client's policies and procedures 

  • Collaborate with client accounting, corporate accounting, finance, TQC, and other functional leaders 

  • Develop the most profitable and efficient personnel model to staff each asset 

  • Participate in national Residential task forces and/or committees 

  • Deliver financial results (P&L responsibility), as well as preparing market level Residential budgets, including monthly variances and forecasting 

COMPETENCIES:  

  • Financial Acumen 

  • Customer Focus (internal and external) and Communication Proficiency (oral and written) 

  • Time Management Skills and People Management Skills 

  • Leadership and proven experience in identifying, developing, and motivating team members 

  • Business Development and proven track record in generating new business 

  • Extensive experience in analyzing and negotiating commercial lease and/or contract language 

  • Develop the most profitable and efficient personnel model to staff each asset 

  • Excellent negotiation skills and be able to meet deadlines 

IMPORTANT EDUCATION  

  • Bachelor’s Degree required  

  • Graduate Degree preferred 

IMPORTANT EXPERIENCE  

  • 10+ years of Property Management experience 

  • 10+ years of Management experience 

  • CPM and/or RPA comparable experience in a Senior Leadership role  

WORK ENVIRONMENT 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. 

OTHER DUTIES 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 


Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $187,000.00 - $220,000.00 Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

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