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Director Managed Services Jobs (NOW HIRING)

Pwc

Managed Services Salesforce Director

San Diego, CA · On-site

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The Opportunity As a Managed Services Salesforce Director, you will lead consulting services within our ...

Pwc

Managed Services Salesforce Director

Richmond, VA · On-site

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The Opportunity As a Managed Services Salesforce Director, you will lead consulting services within our ...

Pwc

Managed Services Salesforce Director

Hartford, CT

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The Opportunity As a Managed Services Salesforce Director, you will lead consulting services within our ...

Pwc

Managed Services Salesforce Director

Miami, FL

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The Opportunity As a Managed Services Salesforce Director, you will lead consulting services within our ...

Pwc

Managed Services Salesforce Director

Portland, OR

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The Opportunity As a Managed Services Salesforce Director, you will lead consulting services within our ...

Pwc

Managed Services Salesforce Director

Philadelphia, PA · On-site

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The Opportunity As a Managed Services Salesforce Director, you will lead consulting services within our ...

Pwc

Managed Services Salesforce Director

Los Angeles, CA · On-site

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The Opportunity As a Managed Services Salesforce Director, you will lead consulting services within our ...

Pwc

Managed Services Salesforce Director

Cincinnati, OH

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The Opportunity As a Managed Services Salesforce Director, you will lead consulting services within our ...

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All JobsManaged Services JobsDirector Managed Services Jobs

Director Managed Services information

See salary details

$99.5K

$111.2K

$122.5K

How much do director managed services jobs pay per year?

As of Jul 20, 2026, the average yearly pay for director managed services in the United States is $111,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,500.00 and $117,000.00 per year, depending on experience, location, and employer.

What is a Director of Managed Services?

A Director of Managed Services is a senior leadership role responsible for overseeing the delivery of managed IT services to clients. This position involves managing teams, ensuring high-quality service delivery, developing strategies to improve operations, and maintaining client satisfaction. Directors of Managed Services work closely with clients to understand their needs, implement solutions, and ensure that service level agreements (SLAs) are met. They also play a key role in business development, budgeting, and aligning managed services with organizational goals.

What are the typical challenges a Director of Managed Services faces when overseeing multiple client accounts?

A Director of Managed Services often manages diverse client portfolios, each with unique needs and expectations. Common challenges include maintaining consistent service quality across accounts, balancing resource allocation, and quickly addressing escalated issues. This role requires strong communication and leadership skills to coordinate cross-functional teams and ensure alignment with both client objectives and internal standards. Proactively building client relationships and implementing process improvements are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Director of Managed Services, and why are they important?

To thrive as a Director of Managed Services, you need strong leadership abilities, extensive experience in IT service delivery, and a bachelor's or master's degree in information technology or a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and relevant certifications such as PMP or ITIL Expert are typically required. Exceptional communication, problem-solving, and client relationship management skills help you lead teams and ensure customer satisfaction. These competencies are crucial for delivering high-quality managed services, optimizing operations, and driving business growth.

What is the difference between Director Managed Services vs Network Operations Manager?

AspectDirector Managed ServicesNetwork Operations Manager
CredentialsTypically requires a bachelor’s degree in IT, computer science, or related field; often certifications like PMP, ITIL, or Cisco certificationsUsually holds a bachelor’s degree in IT, computer science, or related area; certifications such as Cisco CCNA/CCNP or CompTIA Network+
Work EnvironmentOversees multiple client accounts, manages teams, and develops strategic service delivery plansManages daily network operations, troubleshooting, and team coordination within an organization
Employer & Industry UsageCommon in managed service providers, large enterprises, and IT consulting firmsPrimarily in corporate IT departments, service providers, and telecom companies

The main difference is that a Director Managed Services focuses on strategic oversight, client management, and service delivery across multiple accounts, while a Network Operations Manager handles the day-to-day network operations within an organization. Both roles require technical expertise, but the Director role emphasizes leadership and strategic planning.

What cities are hiring for Director Managed Services jobs? Cities with the most Director Managed Services job openings:
What are the most commonly searched types of Managed Services jobs? The most popular types of Managed Services jobs are:
What states have the most Director Managed Services jobs? States with the most job openings for Director Managed Services jobs include:
Director Managed Services jobs near you
Infographic showing various Director Managed Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $111,249 per year, or $53.5 per hour.

Director of Managed Payroll

Skillcloud HCM

Cincinnati, OH • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Skillcloud HCM Solutions | Director, Managed Payroll | Hybrid

Job Summary

The Director of Managed Payroll is responsible for leading payroll service delivery across clients, teams, and payroll systems. This role provides strategic and operational leadership to Payroll Client Managers, Senior Payroll Client Managers, and payroll delivery teams to ensure accurate, timely, and compliant payroll processing. The ideal candidate brings deep payroll expertise, strong client relationship management skills, and a proven history of leading multi-consultant payroll teams in a managed services environment.

What We Offer
  • Comprehensive medical, dental, and vision coverage
  • Employer-sponsored life insurance
  • 401(k) retirement plan with company contribution opportunities
  • Generous paid time off and company holidays
  • Hybrid work environment providing flexibility and work-life balance
  • Professional development and leadership growth opportunities
  • Competitive salary commensurate with experience
Qualifications
  • Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field preferred
  • 7-10+ years of progressive payroll experience
  • 3-5+ years of leadership experience managing payroll teams or managed payroll services
  • Demonstrated success leading multiple consultants, payroll professionals, and client-facing teams
  • Advanced knowledge of payroll regulations, tax requirements, and compliance standards
  • Strong experience with payroll systems, HCM platforms, and HRIS technology
  • Certified Payroll Professional (CPP) certification strongly preferred
Responsibilities and Scope
  • Lead and oversee managed payroll services to ensure consistent, high-quality client delivery
  • Direct, mentor, and develop Payroll Client Managers, Senior Payroll Client Managers, and payroll team members
  • Serve as the senior escalation point for complex payroll issues, client concerns, and risk management matters
  • Ensure payrolls are processed accurately, timely, and in compliance with federal, state, and local regulations
  • Oversee quarterly and year-end payroll activities, including tax filings, W-2 processing, 1099 reporting, and agency correspondence
  • Manage client portfolio performance, service delivery expectations, and client satisfaction outcomes
  • Partner with HCM, HR, Data Services, and technology teams to support integrated service delivery
  • Drive payroll process improvements, standardization initiatives, and operational efficiencies
  • Oversee resource planning, client assignments, and workload balancing across payroll teams
  • Support client retention, service expansion opportunities, and overall organizational growth

About Skillcloud HCM Solutions

Skillcloud HCM Solutions partners with organizations across the country to provide expert Human Capital Management, Payroll, HR, Talent Acquisition, and Workforce Solutions. Our team is committed to delivering exceptional client experiences through innovation, expertise, and service excellence. We help organizations streamline operations while providing strategic guidance that supports long-term success.

Skillcloud HCM Solutions has been engaged to manage this search. NO PHONE CALLS OR RECRUITERS PLEASE.


Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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