1

Director Level Jobs in Utah (NOW HIRING)

What We're Looking For We're seeking a proven executive who has: * 7+ years of executive or director-level leadership experience. * Successfully led multiple departments through managers and ...

This is a director-level role in both scope and execution. You will not be overseeing a large team or delegating the hard work to others - you will be in the data, designing the solutions, and doing ...

This position is classified as "At-Will" as are all Director level positions at the ACLU of Utah. The Communications Director is responsible for creating, supervising, and executing the ACLU of Utah ...

NEOGOV is looking for a Director of Customer Service who can take the organization to its next level of scale and efficiency. Reporting directly to the Chief Operating Officer, they will serve as a ...

Director of Client Delivery

Salt Lake City, UT · On-site

$205K/yr

Director level experience with the ability to manage day-to-day todeliverables; 5+ years of experience preferred. * Bachelor's Degree, M.B.A., or certifications is a plus. * Successful history of ...

$7.25 - $999.99/hr

Director of Cardiovascular Research and Faculty Team member - Salt Lake City, UT When you join us ... With protected academic time, robust data infrastructure, and executive-level support, this ...

At the Director level, you are not managing a channel-you are building a business unit within a business. You will set the strategic vision for how Pura wins on the world's most competitive retail ...

At the Director level, you are not managing a channel--you are building a business unit within a business. You will set the strategic vision for how Pura wins on the world's most competitive retail ...

Showing results 21-40

Director Level information

See Utah salary details

$21.7K

$96.8K

$180.4K

How much do director level jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director level in Utah is $96,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,329.00 and $138,943.00 per year, depending on experience, location, and employer.

What does a director level position entail?

A Director-level position typically involves leading a department or a significant function within an organization. Directors are responsible for setting strategic goals, managing budgets, overseeing teams or managers, and ensuring that their area aligns with the company’s overall objectives. They play a critical role in decision-making and often report to Vice Presidents or C-suite executives. Directors must have strong leadership, communication, and analytical skills, as well as significant experience in their field.

What are the key skills and qualifications needed to thrive as a director, and why are they important?

To thrive as a Director, you need strong leadership, strategic planning, and decision-making skills, typically supported by a relevant degree and significant managerial experience. Familiarity with project management tools, data analytics platforms, and budgeting systems is often required, along with relevant industry certifications. Exceptional communication, emotional intelligence, and the ability to inspire and mentor teams are standout soft skills in this role. These qualifications are crucial for driving organizational goals, leading high-performing teams, and effectively navigating complex business challenges.

What are some common challenges faced by directors when leading cross-functional teams?

Directors often oversee cross-functional teams, which means collaborating with professionals from various departments, each with their own priorities and working styles. One common challenge is aligning diverse teams around shared objectives while managing potential conflicts or communication barriers. Directors must also ensure consistent progress by setting clear goals, facilitating collaboration, and maintaining transparency across the team. Successfully navigating these challenges requires strong leadership, adaptability, and a strategic mindset.

What is the difference between Director Level vs Manager Level?

AspectDirector LevelManager Level
ResponsibilitiesStrategic planning, overseeing multiple teams, setting company-wide goalsTeam supervision, project management, implementing strategies
Required CredentialsTypically requires advanced degrees and extensive experienceOften requires a bachelor's degree and relevant experience
Work EnvironmentExecutive meetings, cross-department collaborationTeam meetings, project coordination
Industry UsageCommon in corporate, non-profit, and government sectorsWidespread across various industries including retail, tech, and healthcare

The main difference between Director Level and Manager Level roles lies in scope and strategic influence. Directors focus on high-level planning and organizational goals, while Managers handle day-to-day team operations. Understanding these distinctions helps in career planning and job search strategies.

What are the most commonly searched types of Level jobs in Utah?

The most popular types of Level jobs in Utah are:

What cities in Utah are hiring for Director Level jobs?

Cities in Utah with the most Director Level job openings:

Infographic showing various Director Level job openings in Utah as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $96,758 per year, or $46.5 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

Call Center Director

At Serenity, our mission is to help patients take back their lives by delivering innovative, alternative treatment options for a wide range of mood disorders. Our call center team plays a vital role in fulfilling this mission, serving as the first point of contact and setting the foundation for an exceptional patient experience.

As the Call Center Director, you will lead a rapidly growing team that supports multiple physician practices across the country. You will be responsible for overseeing critical centralized processes, driving operational excellence, collaboration with our sales and marketing lead generation strategies, and ensuring every interaction reflects our people-centric, patient-focused values. This is a meaningful opportunity to make a lasting difference for individuals who need it most.

Responsibilities

  • Provide strategic leadership and daily oversight to Patient Care Coordinator team, ensuring efficient, high-quality operations.
  • The patient coordination team includes phone agents, escalations, back-office functions across multiple sites and states.
  • Proven ability to foster well-balanced sales and patient centric outcomes.
  • Manage full-cycle talent processes, including hiring, training, coaching, development, performance management, and retention.
  • Identify trends, uncover root causes, and recommend solutions to improve team performance, drive engagement, and enhance the patient experience.
  • Leverage data to monitor, evaluate, and improve complex processes and workflows.
  • Establish and exceed key department metrics, performance standards, and operating policies.
  • Streamline service level expectations and ensure team adherence to quality and responsiveness requirements. Experience in WFM (RTA and Forecasting).
  • Build and scale the Customer Care function as the organization continues rapid expansion across the US.
  • Foster a culture of compassion, accountability, and excellence aligned with Serenity's mission and values.

Qualifications

  • 6-10 years of Director level experience leading large teams in a high-growth, sales and service-driven environment; startup or early-stage company experience strongly preferred.
  • Proven experience within a call center or high-volume inbound communications environment across multiple channels (phone, AI, email, chat, social).
  • Strong ability to identify, coach, and measure critical competencies and performance metrics.
  • Genuine passion for supporting individuals struggling with mental health challenges.
  • Demonstrated judgment and decision-making skills, with the ability to prioritize effectively in a fast-paced environment.
  • Alignment with Serenity's mission and ability to translate it into operational priorities.
  • Self-driven, proactive, exceptional attention to detail, and motivated by continuous improvement.
  • Excellent customer service, communication, and problem-solving skills.
  • Comfortable communicating and collaborating with professionals at all levels.
  • Ability to travel as business needs requires, currently averages 1 week per month.

Benefits

  • Competitive pay
  • Medical, dental, and vision insurance (Serenity covers 90% of the premium)
  • Life insurance
  • Flexible Spending Account (FSA)
  • Paid time off, Sick pay, and 401(k)
  • 10 paid major holidays
  • Bi-weekly paid team treats & lunches
  • Onsite fitness center

Who We Are

Serenity Healthcare empowers patients with advanced medical technologies that provide long-term relief-even when traditional treatments have not succeeded. We are deeply committed to delivering the highest-quality patient experience. This commitment starts with our people.

We invest in our employees and foster a culture that is people-centric, collaborative, positive, proactive, and rich with opportunities for both personal and professional growth.