Director Lenel Jobs (NOW HIRING)

Company Description
WD is building the infrastructure behind the AI-driven data economy.
As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That's where we come in.
We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.
This isn't theoretical work. It's real systems, at real scale, people solving some of the hardest challenges in technology today.
We're looking for people who want to build, solve, and operate at that level.
Join us and let's shape the future of data.
Job Description
***Please note, this is NOT an InfoSec role.
The Physical Security Systems Analyst is responsible for the day-to-day administration, support, and deployment of enterprise physical security systems. This role ensures system stability, executes configurations and deployments, and supports end users across global sites while partnering with the Systems Lead on architecture and long-term strategy. The ideal candidate will have hands-on experience with physical security platforms such as Lenel, Milestone, Axis, AMAG, and C-Cure, along with the ability to translate operational needs into effective technical solutions.
Key Responsibilities

• Troubleshooting and incident response
• Service request handling
• Vendor coordination
• System monitoring
• Support panel migrations, firmware updates, and reader configurations
• Validate system functionality after deployments (badging, access levels, video)
• Assist with AD sync validation and data accuracy
• Run basic SQL queries for troubleshooting and reporting
• Maintain documentation and standard operating procedures
• Provide responsive support for troubleshooting, service requests, and system-related incidents.
• Contribute to the ongoing improvement of user experience across security systems and related applications.
• Support the development and execution of physical security systems and technology roadmaps aligned to organizational objectives.
• Manage, track, and review requests using internal platforms such as ServiceNow, Smartsheet, or similar tools.
• Assist with the deployment and support of enterprise access control, video management, visitor management, and related security systems.
• Collaborate with third-party vendors, service providers, and security operations teams to maintain consistent global standards.
• Work within Windows, Linux, SQL, networking, and IoT environments to support security infrastructure.
• Integrate security devices and technologies into existing enterprise network environments, including PSIM, C-Cure, Lenel, AMAG, Milestone, Axis, ISOS, SWN, and related platforms.
• Participate in project planning and coordination, supporting end-to-end execution and timely delivery.
• Diagnose and resolve issues related to hardware, software, networking, and system performance.
• Monitor system health and performance to ensure stable, secure, and reliable operations.
• Provide technical support remotely and on-site as required.
• Deploy, maintain, and troubleshoot core business applications, including application servers, endpoints, supporting hardware, and databases.

Qualifications
Minimum Qualifications

• Proven direct experience in physical systems integration and security technology.
• Demonstrated knowledge of access control systems, video management systems, security hardware, locks, sensors, and IoT devices.
• Strong ability to build effective relationships with cross-functional teams and key stakeholders.
• Proven ability to deliver security and technology solutions aligned with corporate standards.
• Experience managing multiple vendors, priorities, and budgets.

Preferred Qualifications

• Hands-on experience with at least one major system (Lenel, C-Cure, Genetec, Milestone, or equivalent systems.)
• Working knowledge of: Windows Servers, Networking fundamentals, Basic SQL
• Familiarity with cloud and virtualization environments.
• Experience presenting to internal stakeholders and leadership.
• Experience supporting integrations, migrations, and cutover projects across diverse environments.
• The candidate should be able to troubleshoot independently while appropriately escalating more complex issues.

Additional Information
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal" poster. Our pay transparency policy is available here.
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be 10/07/2026 lthough we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.
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Compensation & Benefits Details

• An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
• The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
• If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
• You will be eligible to be considered for bonuses under either WD's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to WD's Standard Terms and Conditions for Restricted Stock Unit Awards.
• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the WD Savings 401(k) Plan.
• Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.