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Director Learning Development Jobs in Cleveland, OH

Oakmont Education LLC

School Director

Akron, OH · On-site

... and the learning of other students, instruction, curriculum, and professional development ... Direct Reports None. Conclusion This is intended to convey information essential to understanding ...

Veryable, Inc.

Business Development Associate

Copley, OH · On-site

$42K - $58K/yr

Are you comfortable communicating and learning lean/manufacturing/supply chain knowledge to advise ... Direct experience working in industries we serve (logistics, supply chain, distribution ...

Schneller, Inc.

Technology Development Engineer

Kent, OH · On-site

This is an opportunity to work on meaningful projects that have a direct impact on products used by ... A self-starter who enjoys learning new technologies and working across multiple disciplines. * To ...

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Showing results 41-60

All JobsLearning Development JobsDirector Learning Development JobsDirector Learning Development Jobs in Cleveland, OH

Director Learning Development information

See Cleveland, OH salary details

$42.2K

$110.2K

$178.4K

How much do director learning development jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director learning development in Cleveland, OH is $110,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,800.00 and $128,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of learning and development?

To thrive as a Director of Learning and Development, you need expertise in instructional design, organizational development, and adult learning theory, often supported by a degree in education, HR, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications like CPLP or SHRM-CP is typically required. Strategic thinking, leadership, and strong communication skills help you drive change and foster a culture of continuous learning. These skills and qualities are crucial for aligning learning initiatives with business goals and ensuring workforce development.

What is the difference between Director Learning Development vs Learning and Development Manager?

AspectDirector Learning DevelopmentLearning and Development Manager
CredentialsTypically requires a bachelor’s degree in education, HR, or related field; often prefers advanced certifications like CPLP or ATD certificationsSimilar educational background; certifications like CPLP or ATD are common but less frequently required
Work EnvironmentStrategic leadership role overseeing multiple teams or departments, involved in high-level planningOperational role focused on implementing training programs and managing teams
Employer & Industry UsageUsed in large organizations across various industries, especially where training is a strategic priorityCommon in organizations of all sizes, often as a mid-level position within HR or Learning departments

The main difference between a Director Learning Development and a Learning and Development Manager lies in scope and seniority. The Director typically leads strategic initiatives and manages multiple teams, while the Manager focuses on executing training programs and day-to-day operations. Both roles require similar credentials but differ in responsibilities and organizational level.

What are the most common challenges faced by a director of learning and development when implementing new training programs across an organization?

One of the main challenges for Directors of Learning and Development is gaining buy-in from both leadership and employees for new training initiatives. Balancing diverse learning needs across different departments while ensuring consistency in delivery can also be complex. Additionally, measuring the effectiveness of programs and demonstrating their impact on business outcomes often requires careful planning and ongoing evaluation. Successful Directors typically overcome these challenges through strong communication, collaboration with stakeholders, and leveraging data-driven approaches to tailor and refine development strategies.
What are the most commonly searched types of Learning Development jobs in Cleveland, OH? The most popular types of Learning Development jobs in Cleveland, OH are:
What are popular job titles related to Director Learning Development jobs in Cleveland, OH? For Director Learning Development jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Director Learning Development jobs in Cleveland, OH look for? The top searched job categories for Director Learning Development jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Director Learning Development jobs? Cities near Cleveland, OH with the most Director Learning Development job openings:
Director Learning Development jobs near you
Infographic showing various Director Learning Development job openings in Cleveland, OH as of July 2026, with employment types broken down into 100% Full Time. Highlights an 33% Hybrid, and 67% Remote job distribution, with an average salary of $110,194 per year, or $53 per hour.

Support Specialist, Online Learning & Academic Technology

Tri-C

Cleveland, OH • On-site

Part-time

Re-posted 9 days ago

Job description

Support Specialist, Online Learning & Academic Technology
Department: Online Learning & Academic Technology
Location: Jerry Sue Thornton Center
Reports To: Executive Director
Recruitment Type: External/Internal
Requisition ID: req6715
Employment Type: Part-Time Support Staff
Union Position: Non-Union
Work Schedule: The hours for this Part-Time position are Monday 1pm-6pm; Tuesday 1pm - 6pm; Wednesday 1pm-6pm; Sunday 1pm - 6pm.
Number of Openings: 1
Job Description:
SUMMARY
The Online Learning & Academic Technology Support Specialist provides technology support for faculty and students, College-wide training for online technologies, and is part of the internal College-wide OLAT Help Desk team. The Online Learning & Academic Support Specialist will use specialized knowledge to provide technical assistance in learning management system (LMS) administration, Level 2 and Level 3 help desk liaison support, and institutional online content management to the College. This position coordinates and completes technical assignments related to the Level 2 Help Desk (LMS and academic technology issues) by working closely with the Online Learning and Academic Technology (OLAT) staff, faculty and administrative departments, and students to promote faculty and student success.
ESSENTIAL FUNCTIONS
  • Resolves Level 2 (L2) and Level 3 (L3) Help Desk tickets for the College's Learning Management System (LMS), Blackboard Learn, and D2L's Brightspace within the Helpdesk queues
  • Assists the OLAT staff by testing and troubleshooting academic technology issues
  • Collaborates with LMS administrators, project manager, instructional designers, the lecture capture administrator and the Learning Excellence team to resolve Level 2 LMS, Mediasite, and other academic technology issues
  • Conducts research relative to LMS and other academic technology problems and usage
  • Uses SmartView to keep accurate records of all interactions concerning Help Desk issues
  • Creates, refines, and contributes to articles, support documentation and videos as needed for L2 Help Desk usage and Mediasite channels
  • Acts as the first point of contact for Help Desk-related emergencies and college-wide LMS and Academic Technology issues, and works with the Executive Director to assist with college-wide communications
  • Serves as the technical liaison with third-party related academic software/technology when L2 Desk issues arise
  • Organizes, creates and maintains the department Knowledge Base (KB), including overseeing the updating and standardization of all articles/items
  • Assists LMS administrators with analyzing logs, outage research and testing, and other tasks as needed
  • Assists with the tracking of support ticket data to provide summaries and recommendations for improved support
  • Responds to technical questions from olat@tri-c.edu and other team email addresses
  • Provides help desk support for faculty and students for D2L's Brightspace and other academic technologies
  • Assists in facilitating online technology process workshops for faculty, program managers, faculty coordinators and deans both face-to-face and virtually
  • Assists in the creation, training, and deployment of asynchronous/synchronous learning support resources for faculty and students in a variety of delivery modes
  • Implements and evaluates the success of solutions, and OLAT's faculty and student support programs
  • Collaborates with ITS, faculty development, instructional design, and student services areas to identify training gaps and provide training for faculty and students on the use of the College's academic technologies
  • Creates digital forms for OLAT using Survey Monkey or MS Forms
  • Serves on college-wide committees, work groups, taskforces, etc.
  • Performs other duties as assigned

REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
  • Bachelor's degree or equivalent experience may substitute for education
  • Customer service/technical support related experience in a customer support environment
  • Demonstrated experience working in a technology-enabled work environment
  • Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations

KNOWLEDGE, SKILLS and ABILITIES
  • Understanding of helpdesk ticketing systems such as FootPrints, Heat, SmartView, or Ivanti.
  • Possesses working knowledge of academic technologies, (e.g., D2L's Brightspace, Blackboard Learn, Webex, Mediasite, Respondus, SoftChalk, Qwickly, Remind, Nearpod, PlayPosit, Feedback Fruits, etc.) concepts, and online best practices and procedures with the ability to use in varied situations as it pertains to the departmental focus
  • Excellent verbal, written, and interpersonal communication, team-focused support, and organizational skills
  • Excellent customer service skills and proven ability to develop and sustain productive customer relationships
  • Possesses basic project management skills
  • Posses basic web design skills
  • Possesses intermediate skills with learning management systems such as D2L's Brightspace and Blackboard Learn
  • Possesses intermediate proficiency with Microsoft 365 suite
  • Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
  • Ability to work in a fast-paced, high call volume environment
  • Familiarity with current trends in online learning and academic technology
  • Understanding of instructional delivery strategies that technology offers to higher education
  • Ability to work well with students, faculty, department staff, and management
  • Ability to problem solve effectively and think creatively and systematically
  • Ability to perform multiple detailed tasks, manage priorities and work within tight deadlines
  • Sensitivity to appropriately respond to the needs of students and the community

COMPETENCIES
CRITICAL COMPETENCIES
  • Customer Service
  • Communication
  • Time Utilization

VERY IMPORTANT COMPETENCIES
  • Collaboration
  • Adaptability
  • Quality of Work

IMPORTANT COMPETENCIES
  • Continuous Improvement

PREFERRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
  • Bachelor's degree
  • Demonstrated experience working with students and faculty in a higher education environment
  • Demonstrated experience working with learning management systems and academic technologies such as D2L's Brightspace, Blackboard Learn, Canvas, Mediasite, Panopto, ProctorU, SoftChalk, Respondus, Remind, Nearpod, PlayPosit, Feedback Fruits, Articulate Storyline 360, etc.
  • Demonstrated experience working with emerging technologies in higher education

PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • This part-time position will require the employee to work on-site in Cleveland, Ohio.
  • This position may required work outside the standard College operating hours with some evenings and weekends.
  • Employee will be required to have stable broadband access, and is required to be logged into Tri-C's Webex, Microsoft Teams applications, and Jabber while they are working.
  • Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; and carrying of light items such as papers, files, pamphlets, books, etc.
  • Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

Special Note: This is a Part-Time Non-Bargaining Unit Position, Grade 11, with a Minimum Hiring Rate of: $25.00/ hour.
Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

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