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Director International Mediator Jobs (NOW HIRING)

AIG

Complex Claims Director

Atlanta, GA · On-site

The adjuster will be required to direct the litigation, attend mediations and trials, assess ... Reimagining insurance to make a bigger difference to the world American International Group, Inc ...

American International Group

NY · On-site

$118 - $173/hr

Advanced experience and capabilities in litigation claims management including ADR and mediation ... American International Group, Inc. (AIG) is a global leader in commercial and personal insurance ...

ACT1 Federal

Foreign Military Sales Analyst

Arlington, VA · On-site

$135K - $200K/yr

International Cooperation Salary : $135,000-$200,000 Description : : ACT1 Federal is seeking an ... Experience with conflict resolution, mediation, and ability to work well with foreign partners

ACT1 Federal

Foreign Military Sales Analyst

Arlington, VA · On-site

$135K - $200K/yr

International Cooperation Salary : $135,000-$200,000 Description : : ACT1 Federal is seeking an ... Experience with conflict resolution, mediation, and ability to work well with foreign partners

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Director International Mediator information

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$43.5K

$98.3K

$235K

How much do director international mediator jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director international mediator in the United States is $98,344.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $107,000.00 per year, depending on experience, location, and employer.

What is the difference between Director International Mediator vs International Mediator?

AspectDirector International MediatorInternational Mediator
CredentialsTypically requires mediation certifications, legal or diplomatic backgroundRequires mediation certifications, often legal or conflict resolution training
Work EnvironmentLeads teams, manages international dispute cases, works with organizationsFacilitates negotiations, works independently or with teams on international disputes
Employer & IndustryInternational organizations, government agencies, NGOsLegal firms, international organizations, conflict resolution agencies

The main difference is that a Director International Mediator oversees mediation teams and strategies at an organizational level, while an International Mediator focuses on facilitating dispute resolution directly between parties. Both roles require similar certifications and work in international settings, but the Director role involves leadership and management responsibilities.

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Director International Mediator jobs near you
Infographic showing various Director International Mediator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $98,344 per year, or $47.3 per hour.

Director, ICDR

American Arbitration Association Inc.

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 8 days ago

American Arbitration Association rating

9.0

Company rating: 9.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

26th of 500 rated business services

Job description

Description

Overview
We are actively recruiting for a Director of the International Centre for Dispute Resolution (ICDR) to deliver case management services, drive business development, promote ICDR services, and ensure the highest degree of professionalism, integrity, organizational ability, and multi-lingual skills. The ideal candidate will be able to apply their passion for growing the business to the ADR field and the ability to represent the AAA as a polished and persuasive speaker.  
The successful applicant will have a hybrid work arrangement and the annual salary range for this position is based on location:
Boston, MA | Washington DC - $93,400 - $98,900
Chicago, IL | Philadelphia, PA - $89,700 - $95,000
Johnston, RI | Houston, TX | Minneapolis, MN - $85,800 - $90,900
Atlanta, GA | Dallas, TX $84,400 - $89,300
New York, NY - $99,600 - $105,500
Charlotte, NC | Miami, FL | San Antonio, TX $79,800 - $84,500
Named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
 
SUMMARY
Delivers case management services and supports the development and promotion of ICDR services, ensuring the highest degree of professionalism, integrity, organizational ability, and multi-lingual skills.
 
ESSENTIAL FUNCTIONS 
  • Serves as primary or secondary case management contact with parties, party representatives, arbitrators, and mediators on assigned cases; makes decisions on case issues within the scope of ICDR/AAA policies, rules, and procedures.
  • Manages arbitration and mediation cases; ensures neutrality is maintained with parties; ensures information is entered and maintained in online case management system (PRISM); utilizes discretion and independent judgment by applying high-level knowledge and understanding of the ICDR/AAA's policies, rules, and procedures on assigned cases.
  • Ensures confidentiality of case information and case records; adheres to the ICDR/AAA's information security and data privacy policies, procedures, and practices.
  • Using contract provisions of each case identify variations between the rules and the case contract to ensure consistency and appropriate case administration.
  • Conducts administrative conferences and facilitates preliminary hearings and evidentiary hearings.
  • Assists arbitrators and mediators to comply with all applicable rules and the issuance of mediator decisions and arbitral awards; evaluates arbitrator challenges and other administrative disputes between the parties and recommends appropriate action.
  • Recommends suitable mediators and assists parties in selecting appropriate arbitrators from ICDR/AAA's Panels based on contract requirements and/or parties' preferences.
  • Maintains uniform case data information and accurate records of financial information, including billing, disbursements, check requests, expenses and receivables.
  • Proactively identifies expectations regarding the ICDR's case management services and works closely with parties, arbitrators, and mediators to deliver timely and cost-effective services.
  • Communicates ICDR/AAA policies and procedures to parties and representatives.
  • Serves as a customer service contact and recognizes potential future business when answering general inquiries expressing interest in the ICDR/AAA and its services.
  • May include management of case operations and administrative support personnel, overseeing process, providing directions, and addressing case management-related issues, functions, and procedures.
  • Develops and cultivates long-term relationships with customers to form a high level of trust and respect in ICDR/AAA and our services.
  • Communicates customer suggestions on improvement to management regularly and consistently; understand the responsibility of arbitrators/mediators, and provides regular feedback on their performance.
  • Meets with clients and potential users when requested to educate and explore interest in ICDR services. 
  • Participates in seminars, programs, and conferences and attends meetings or presentations as coordinated by ICDR executive management.
  • Assists with the organization, logistics, and management activities of ICDR/AAA conferences.
  • Shares communications received on development (non-case related) and inquiries with ICDR executive management.
  • Recruits potential ICDR arbitrators and mediators by providing suggestions and feedback to the ICDR executive management.
  • Assists with developing and facilitating arbitrator training programs.
  • Demonstrates regular, reliable, predictable job attendance.
  • Attends on-site and in-person meetings and training sessions.
EDUCATION & EXPERIENCE 
Juris Doctorate (JD), Master of Laws (LL.M.), or equivalent combination of education and experience required. 4-6 years of relevant experience in legal, court, or alternative dispute resolution (ADR) environment.
 
KNOWLEDGE, SKILLS, & ABILITIES
  • In-depth knowledge of international arbitration and mediation rules, procedures, and case management best practices.
  • Excellent written and verbal communication skills, including the ability to effectively interact with parties, counsel, neutrals, and colleagues.
  • Strong organizational and time management skills to handle multiple cases, meet deadlines, and deliver quality service.
  • Analytical and problem-solving skills to assess case issues, recommend solutions, and make sound decisions.
  • Proficiency in case management systems, legal research tools, Microsoft Office applications, and ability to adapt to new technologies.
  • Fluency in Spanish preferred.

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About American Arbitration Association

Sourced by ZipRecruiter

The American Arbitration Association (AAA), situated in New York, NY, operates in the dispute resolution sector and it plays an essential role in the global business environment. Established in 1926, AAA has increased access to and improved the quality of justice through its range of dispute resolution services, including arbitration and mediation, as well as educational programs. The core mission of AAA is to help individuals and organizations of all sizes manage conflict and resolve disputes in a manner that is fair, swift, and economical. Over the years, AAA has been instrumental in engineering conflict management and dispute resolution techniques that have been recognized and adopted worldwide.

Industry

Mediation and negotiation services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1926

Social media

Twitter

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