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Director Institutional Effectiveness information

See Springfield, MA salary details

$38.4K

$91.9K

$152.5K

How much do director institutional effectiveness jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director institutional effectiveness in Springfield, MA is $91,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $114,100.00 per year, depending on experience, location, and employer.

What does a director of institutional effectiveness do?

A Director of Institutional Effectiveness oversees the development and implementation of assessment, planning, and evaluation processes within an educational institution to ensure continuous improvement and achievement of strategic goals. They collect and analyze data related to student outcomes, accreditation requirements, and institutional performance, and use these insights to guide decision-making. The director also collaborates with faculty and administrators to support accreditation processes, strategic planning, and institutional research initiatives.

How does a director of institutional effectiveness typically collaborate with faculty and administrative departments to improve organizational performance?

A Director of Institutional Effectiveness frequently works with faculty and administrative staff to design and implement assessment tools, analyze data, and support accreditation efforts. This role involves facilitating conversations around academic and operational outcomes, helping departments interpret data, and recommending action plans for improvement. Regular meetings, workshops, and cross-departmental committees are common ways collaboration is fostered, ensuring that all stakeholders align with the institution's strategic goals. Effective communication and relationship-building are key to driving continuous improvement and institutional accountability.

What are the key skills and qualifications needed to thrive as a director of institutional effectiveness, and why are they important?

To thrive as a Director of Institutional Effectiveness, you need expertise in data analysis, assessment methodologies, strategic planning, and a relevant master's or doctoral degree, often in education or a related field. Familiarity with institutional research tools, accreditation systems, and data management software such as SPSS, Tableau, or Qualtrics is typically required. Strong leadership, project management, and clear communication skills help in collaborating across departments and driving continuous improvement. These skills ensure that institutions meet accreditation standards, improve student outcomes, and support data-driven decision making.

What is the difference between Director Institutional Effectiveness vs Director Academic Assessment?

AspectDirector Institutional EffectivenessDirector Academic Assessment
Primary FocusOverall institutional performance and strategic planningEvaluation of academic programs and student learning outcomes
ResponsibilitiesData analysis, accreditation, institutional improvement initiativesCurriculum assessment, faculty evaluation, student achievement metrics
Work EnvironmentAdministrative offices, strategic planning teamsAcademic departments, assessment committees
Required CredentialsMaster’s or Doctorate, experience in institutional research or planningMaster’s or Doctorate, background in education assessment or curriculum design

The main difference is that the Director Institutional Effectiveness oversees broad institutional strategies and performance, while the Director Academic Assessment focuses specifically on evaluating academic programs and student learning outcomes. Both roles require similar educational backgrounds but differ in scope and daily responsibilities.

What are the most commonly searched types of Institutional Effectiveness jobs in Springfield, MA?

The most popular types of Institutional Effectiveness jobs in Springfield, MA are:

What are popular job titles related to Director Institutional Effectiveness jobs in Springfield, MA?

For Director Institutional Effectiveness jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Director Institutional Effectiveness jobs in Springfield, MA look for?

The top searched job categories for Director Institutional Effectiveness jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Director Institutional Effectiveness jobs?

Cities near Springfield, MA with the most Director Institutional Effectiveness job openings:

Director Institutional Effectiveness jobs near you
Infographic showing various Director Institutional Effectiveness job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $91,869 per year, or $44.2 per hour.

Assistant Director of Analytics & Assessment

UMass Amherst

Amherst, MA • On-site

Other

Posted 7 days ago

Job description

Title: Assistant Director of Analytics & Assessment

Executive Area: Academic Affairs

College/School/MBU: Management

Department: Dean - Isenberg School

Work Location: Amherst

Schedule:Full Time

Work Arrangement:Hybrid

Job Summary

The Assistant Director of Analytics and Assessment assists with the coordination and implementation of data-informed decision-making analytics projects in the Isenberg School of Management (ISOM). The position is responsible for cultivating and communicating insights from data to facilitate decision-making, support program planning, support analytics-driven effectiveness and efficiency initiatives, and contribute to the rankings of Isenberg School of Management (ISOM). The position assumes primary responsibility for the collection, organization and analysis of information related to teaching load reporting to senior leadership and university administration.

Essential Functions

Teaching Load Reporting and Data Management
Leads, collects and analyzes data and shares insights on teaching load and overload teaching information for reporting to senior leadership and university administration.
Maintains and updates teaching load and overload reports every Fall and Spring semester. Works directly with faculty to ensure teaching load data are collected, updated, and continuously reviewed. Ensures teaching load data are accurate, consistent and collected in a timely manner.
Maintains confidentiality and adheres to data security policies.
Attends university trainings and workshops as needed to stay up to date on reporting requirements.
Analytics and Additional Data Management
Designs, creates, and implements insightful data dashboards, databases and other reporting tools to support key strategic initiatives and ad-hoc requests for monitoring of admissions standards, enrollments, classroom utilization, student retention, student completion-rates, and faculty utilization.
Assists with data retrieval and submissions for external rankings of undergraduate and graduate programs. Supports the reporting of progress and performance on School strategic initiatives to the University Office of Institutional Effectiveness and public facing audiences.
Works with key stakeholders across ISOM and the University to coordinate and respond to information requests. Ensures effective communication and proper documentation of data sources, standards, and related processes and policies.
Translates success metrics into tracking and reporting requirements. Makes actionable recommendations to business decision-makers based on research and analytical results.
Contributes to required AACSB accreditation surveys and reports including faculty qualification and intellectual contribution tracking and assessment of learning outcomes.
Administrative and Programmatic Duties
Supervises up to 2 student staff and interns.
Collaborates to devise, implement, and improve processes for data gathering and distribution across multiple departments and various channels.
Supports survey assessment design, distribution, and management. Coordinates with Associate Director to plan and implement data trainings for faculty and staff. Coordinates with Associate Director to support the collection of Assurance of Learning data.

Other Functions

Performs related duties as assigned or required to meet department, school, and university goals and objectives.

Minimum Qualifications

Bachelor's degree and three (3) years of experience in business analytics.
Analytically minded with an aptitude for numbers and visualization of data.
Ability to analyze data to support management decisions and improve performance.
Ability to make data digestible to non-technical individuals or teams.
Demonstrated ability to think through problems and apply critical thinking skills.
Excellent accuracy and attention to detail.
Experience with data visualization and dashboard tools such as Tableau.
Independent initiative and willingness to ask questions.
Ability to establish priorities and manage multiple complex projects.
Ability to clearly and confidently communicate project requirements and challenges with teammates
Ability to collaborate and maintain productive relationships on and with cross-functional teams.
Strong skills in all Microsoft Office programs, especially Excel.
Strong commitment to customer service.

Preferred Qualifications

Master's degree in data analytics or related field.
At least one (1) year of experience in higher education or institutional research.
Experience with customer relationship management (CRM) and entity resource planning (ERP) systems, specifically Salesforce and SPIRE.
Programming experience using statistical tools (e.g., KNIME, SAS, R, SPSS).
Ability to learn new technical skills rapidly and independently.

Additional Details

May require occasional travel for meetings and professional development opportunities.

Working Conditions

Work is performed in a standard office or indoor university environment and involves minimal physical exertion.

Work Schedule and Work Arrangement

Monday - Friday, 8:30 am - 5 pm.
May require work some nights & weekends as pertains to business needs.
This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.

Salary Information

Pay Grade:PSSAP Grade 27

Click here to view the Professional Staff hiring ranges.

Special Instructions for Applicants

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.

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