Director Institutional Effectiveness Jobs in Springfield, MA

About Holyoke Community College: Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success.

These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges. Mission: Educate. Inspire.

Connect. Values: Kindness, Inclusion, Trust, Innovation & Collaboration Kindness, inclusion and trust are the foundation of the work that we do together. Innovation and collaboration enable us to explore and implement the ideas that will shape our future.

Under the general supervision of the Assistant Vice President of Institutional Effectiveness & Strategic Analytics, the Director of Assessment provides leadership and coordination for activities related to academic program review, evaluation, and the assessment of student learning outcomes. This role ensures that college-wide and academic assessment, institutional effectiveness, and continuous improvement processes align with standards established by the New England Commission of Higher Education (NECHE) and the Massachusetts Department of Higher Education. The Director of Assessment is responsible for developing, organizing, and facilitating a comprehensive assessment framework that reflects and advances the College's mission and vision.

The position promotes a student-centered culture of continuous improvement both within and beyond the classroom. The Director works in close partnership with deans, department chairs, faculty governance bodies, and administrative units to advance institutional goals related to student learning and continuous improvement. Serves as the institutional leader for General Education Outcomes assessment, including chairing the General Education Assessment Committee (GEAC) and overseeing the designation and assessment of general education courses.

Provides strategic leadership for all aspects of Academic and Student Affairs program review processes, ensuring alignment with institutional priorities, accreditation standards, and best practices. Chairs the Interdisciplinary Assessment Council (IAC), fostering collaboration across academic and co-curricular areas and promoting institution-wide assessment practices. Leads and supports faculty in the development, refinement, and systematic assessment of measurable student learning outcomes at the general education, program, and course levels.

Collaborates with instructional design and instructional technology leaders to support faculty in the development and assessment of effective formative and summative assignments, as well as innovative, student-centered pedagogical approaches. Leads and manages the institution-wide annual reporting process for academic, non-academic, and administrative units, establishing timelines, templates, and reporting frameworks to ensure consistency, quality, accountability, and alignment with institutional priorities. Designs and delivers professional development, resources, and consultation for faculty, department chairs, and institutional leaders on assessment methodologies, expectations, tools, and effective use of assessment results.

Leads and coordinates institutional assessment activities to evaluate institutional performance and support the achievement of the College's strategic plan goals. Collaborates with the Institutional Effectiveness and Strategic Analytics team and other campus partners to develop processes for collecting, analyzing, interpreting, and communicating assessment findings to inform planning, decision-making, resource allocation, and continuous improvement. Co-leads institutional and programmatic accreditation activities, including NECHE self-studies, reports, and interim submissions; coordinates evidence collection and assessment documentation; and serves as chair or co-chair for assigned accreditation standards and initiatives.

Oversees administration of external surveys, institutional surveys and campus climate assessments. Represents the College in statewide, regional, and national assessment initiatives, maintaining active engagement with professional organizations and emerging best practices. Hires, trains, and supervises one part-time staff.

Maintains expertise in emerging trends, research, technologies, and best practices related to higher education assessment, accreditation, institutional effectiveness, and continuous improvement. Performs all other duties as assigned. Minimum Qualifications: Master's degree from a regionally accredited college or university; Three (3) years of experience in academic assessment directly overseeing assessment functions; Strong quantitative and qualitative data analysis skills including the ability to analyze, interpret, apply, and synthesize quantitative and qualitative data in order to prepare and present information effectively; Experience with the development of assessment methods for institutional/general education, program and course level learning outcomes; Proven leadership in academic assessment, academic program review, and co-curricular assessment processes; Excellent interpersonal skills with a demonstrated ability to collaborate with diverse members of the College and higher education communities including faculty, staff, administrators, external reviewers and accreditors; Commitment to strengthening diversity, equity, and inclusion in higher education; Strong integrity, flexibility, and an ability to adapt to a changing environment.

Equivalency Statement: We welcome and encourage applicants who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references. Preferred Qualifications: Experience working at a community college; Demonstrated leadership as an accreditation standard chair or co-chair and a strong track record of successfully supporting accreditation reviews processes; Experience using the Canvas LMS and related applications including assessment software.

Full-Time, Non-Unit Professional Position: Bi-Weekly Rate: $89,931.00 - $99,291.43 (Grade 7), plus a comprehensive State benefits package. Hours: 37.5 hrs./week. Funding Source: State

Additional Details: Please Note: a skills assessment or presentation may be required as part of the interview process. Disability Accommodations: Holyoke Community College is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Office of People and Talent at (413) 552-2554.

Background Check: Employment is contingent upon the successful completion and review of a background check which will include CORI (Criminal Offender Record Information) and SORI (Sex Offender Registry Information). All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.

Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.