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Director Infrastructure Operations Jobs in Texas

Nscale

Head of Infrastructure Support

Houston, TX · On-site

$180 - $280/hr

Experience required: 8+ years in infrastructure, operations, or support engineering in production environments, including 4+ years of direct line management of engineers in an operational support ...

Integer

Senior Manager, IT Infrastructure

Plano, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide direct people leadership to infrastructure engineering teams across: * Network * Server ... Lead operational response for infrastructure incidents and escalations * Ensure consistent ...

Harris Health System

Manager, IT Infrastructure

Houston, TX · On-site

$107K - $134K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Community is accredited by URAC for its health plan operations. We offer care management programs ... Other Duties as Assigned Perform other duties as assigned by the Director, IT Infrastructure or ...

Amazon

Data Center Cluster Operations Leader, AMER MLZs

Wink, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data ...

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Showing results 21-40

All JobsInfrastructure Operations JobsDirector Infrastructure Operations JobsDirector Infrastructure Operations Jobs in Texas

Director Infrastructure Operations information

See Texas salary details

$31.7K

$100.3K

$167.2K

How much do director infrastructure operations jobs pay per year?

As of Aug 15, 2026, the average yearly pay for director infrastructure operations in Texas is $100,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $126,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of infrastructure operations?

To thrive as a Director of Infrastructure Operations, you need deep expertise in IT infrastructure management, network architecture, and systems administration, often supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with enterprise tools like VMware, cloud platforms (AWS, Azure), ITIL frameworks, and certifications such as PMP or CISSP is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and aligning IT initiatives with business goals. These skills and qualities ensure the reliable, secure, and scalable operation of an organization’s critical IT systems.

What is the difference between Director Infrastructure Operations vs Network Manager?

AspectDirector Infrastructure OperationsNetwork Manager
Primary FocusOversees overall infrastructure strategy, including data centers, servers, and cloud servicesManages network infrastructure, including LAN, WAN, and network security
CertificationsITIL, PMP, Cisco or Microsoft certifications often preferredCCNA, CCNP, or Network+ certifications common
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational, technical hands-on management of network systems
Industry UsageUsed in large enterprises, data centers, cloud providersCommon in organizations with complex network needs

The main difference is that the Director Infrastructure Operations oversees the entire infrastructure strategy and management, including data centers and cloud services, while the Network Manager focuses specifically on managing and maintaining network systems. Both roles require technical certifications, but their scope and responsibilities differ significantly.

What is the role of the director of infrastructure operations?

The director of infrastructure operations oversees the planning, implementation, and management of an organization’s IT infrastructure, including networks, servers, and data centers. They ensure system reliability, security, and efficiency, often leading teams and coordinating with other departments to support business objectives.

How does a director of infrastructure operations typically collaborate with other departments to ensure seamless IT service delivery?

As a Director of Infrastructure Operations, collaboration with other departments such as security, application development, and business units is essential to align IT infrastructure with organizational goals. This role often involves regular meetings with department heads to understand their requirements, prioritizing projects, and coordinating resource allocation. Directors also work closely with teams to create incident response protocols, ensure compliance, and optimize system uptime. Effective communication and cross-functional teamwork are key to addressing challenges quickly and maintaining high service levels.

What does a director of infrastructure operations do?

A Director of Infrastructure Operations is responsible for overseeing and managing an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all systems are running efficiently, securely, and reliably to support business operations. This role often involves strategic planning, budgeting, leading technical teams, and implementing best practices for disaster recovery and security. Directors also collaborate with other departments to align IT infrastructure with organizational goals and may be involved in vendor management and technology upgrades.

What are the most commonly searched types of Infrastructure Operations jobs in Texas?

The most popular types of Infrastructure Operations jobs in Texas are:

What are popular job titles related to Director Infrastructure Operations jobs in Texas?

For Director Infrastructure Operations jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Director Infrastructure Operations jobs in Texas look for?

The top searched job categories for Director Infrastructure Operations jobs in Texas are:

What cities in Texas are hiring for Director Infrastructure Operations jobs?

Cities in Texas with the most Director Infrastructure Operations job openings:

Director Infrastructure Operations jobs near you
Infographic showing various Director Infrastructure Operations job openings in Texas as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $100,321 per year, or $48.2 per hour.

Customer Success Director - Infrastructure Platform

JPMorgan Chase & Co

Plano, TX

Full-time

Medical, Retirement

Posted 11 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description

Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships.

As a Customer Success Director in Infrastructure Platforms, you are one of the leaders driving impact on the Customer Success team. Oversee our customer success initiatives, drive customer health metrics, and manage the customer's onboarding journey of the product's adoption, expansion, and retention for some of our largest customers. As a leader in this space, you establish best practices and closely collaborate with a cross-functional team to deliver exceptional customer experiences. You will have the opportunity to oversee customer success initiatives, promote customer health metrics, and manage the customer's onboarding journey of the product's adoption, expansion, and retention for some of our largest customers. In this role, you will establish best practices and closely collaborate with a cross-functional team to deliver exceptional customer experiences. 

Job responsibilities 

  • Develops and executes a comprehensive customer success strategy through proactive engagement, onboarding, product adoption, expansion, and execution, while considering past and current strategies to identify opportunities for improvement and align with company objectives 
  • Coaches the team on account meeting best practices including communications, customer retention, research, and expansion 
  • Builds and owns the strategy for key success metrics to track customer health, adoption, retention rates, and customer satisfactions (CSAT), and delivers these metrics to leadership 
  • Takes a customer-first view which ties back to how the product impacts our customer groups 
  • Develops and executes a comprehensive customer success strategy through proactive engagement, onboarding, product adoption, expansion, and execution, while considering past and current strategies to identify opportunities for improvement and align with company objectives 
  • Coaches the team on account meeting best practices including communications, customer retention, research, and expansion 
  • Build and own customer success strategy by taking a customer-first approach, defining and tracking key metrics including customer health, adoption, retention, and CSAT, and delivering actionable insights to leadership that reflect product impact across customer groups.
  • Support an internal JPMC line of business as an internal customer of our central Infrastructure Platform (IP) organization.  
  • Focus will be to support your customer broadly as their cloud tech advisor and navigator of the IP org which includes private and public cloud platforms, products, abstraction layers, and tooling.  
  • Lead cross-functional, matrixed resources including Solutions Architects, Customer Success Analysts, and Operational/Production support specialists.  
  • Drive annual planning and delivery in partnership with customers by identifying shared goals, aligning Infrastructure Platform owners to critical enablement opportunities, and executing strategies that advance customer objectives

Required qualifications, capabilities, and skills 

  • 8+ years of experience or equivalent expertise in customer success roles in product or technology 
  • Experience managing customer bases with technology applications and advising teams on best practices 
  • Proven ability to influence the adoption and retention of our products across a diverse customer base 
  • Demonstrated prior experience leading a team across highly matrixed and complex organizations while delivering value at scale 
  • Advanced experience in customer success within product and technology organizations, managing customer portfolios, driving adoption of technology solutions, and advising teams on best practices to maximize customer outcomes
  • Proven ability to influence the adoption and retention of our products across a diverse customer base 
  • Demonstrated prior experience leading a team across highly matrixed and complex organizations while delivering value at scale 
  • Demonstrated knowledge of both public and private cloud offerings as well as technical proficiency across compute, databases, networking, machine learning, and data analytics domains
  • Demonstrate exceptional executive communication and strategic writing skills by developing technical business cases, ROI analyses, and strategic plans while tailoring messaging to customer needs and business context
  • Navigate complex matrix organizations with globally dispersed resources
  • Cloud technical certifications in AWS, Azure and/or GCP

Preferred qualifications, capabilities, and skills 

  • Experience in a business to business (B2B), software as a service (SaaS), or technology environment 
  • Advanced knowledge of the product development life cycle, technical design, and data analytics 
  • Knowledge of customer consumption and renewal patterns 
  • Experience within technical account management, professional services, or customer advisory functions 
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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