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Director Guest Service Jobs in Riverside, CA (NOW HIRING)

Corner Bakery

Guest Service Attendant

Irvine, CA · On-site

Guest Service Attendant • Provide Legendary Service to guests in the dining room by being the ... Essential Functions: • Greet every guest with a smile, greeting and to help direct them to kiosk ...

Corner Bakery

Guest Service Attendant

Lake Forest, CA · On-site

Guest Service Attendant • Provide Legendary Service to guests in the dining room by being the ... Essential Functions: • Greet every guest with a smile, greeting and to help direct them to kiosk ...

Rubio's Coastal Grill

Guest Service Associate

La Verne, CA · On-site

$14.75 - $18/hr

Guest Service Associate Interacts with guests and maintains cleanliness in support of a productive ... Cleans the dining room, patio, and restroom facilities as needed and/or directed by management.

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Showing results 21-40

All JobsGuest Service JobsDirector Guest Service JobsDirector Guest Service Jobs in Riverside, CA

Director Guest Service information

See Riverside, CA salary details

$36.5K

$83.8K

$119.5K

How much do director guest service jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director guest service in Riverside, CA is $83,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,700.00 and $102,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director guest service, and why are they important?

To thrive as a Director of Guest Service, you need extensive experience in hospitality management, strong leadership abilities, and often a bachelor's degree in hospitality or a related field. Familiarity with property management systems (PMS), customer relationship management tools, and relevant certifications such as CHA (Certified Hotel Administrator) are commonly required. Exceptional communication, problem-solving, and conflict resolution skills help you lead teams and ensure memorable guest experiences. These abilities are vital for maintaining high service standards, fostering guest loyalty, and driving positive business outcomes in a competitive hospitality environment.

How does a director guest service typically collaborate with other departments to enhance the overall guest experience?

A Director of Guest Service works closely with departments such as housekeeping, food and beverage, and maintenance to ensure seamless service delivery and guest satisfaction. Regular meetings and communication with department heads help address guest feedback, coordinate special requests, and resolve any service issues promptly. This cross-departmental collaboration is essential for creating a cohesive guest experience and ensuring that high standards are consistently met throughout the property.

What does a director guest service do?

A Director of Guest Service oversees the guest experience at hotels, resorts, or other hospitality venues. They are responsible for ensuring high standards of customer service, managing guest relations teams, handling complaints, and implementing policies to enhance guest satisfaction. This role often involves training staff, monitoring feedback, and working closely with other departments to ensure a seamless and enjoyable stay for guests. Additionally, Directors of Guest Service analyze service metrics and develop strategies to continuously improve the overall guest experience.

What is the difference between Director Guest Service vs Guest Services Manager?

AspectDirector Guest ServiceGuest Services Manager
ResponsibilitiesOversees overall guest experience strategy, manages multiple departments, develops policiesManages daily guest service operations, supervises front-line staff, handles guest complaints
CredentialsBachelor's degree, leadership experience, hospitality certificationsBachelor's degree or relevant experience, customer service skills
Work EnvironmentStrategic planning, executive meetings, cross-department collaborationFront desk, service counters, direct guest interaction
Industry UsageCommon in large hotels, resorts, cruise linesFound in hotels, resorts, entertainment venues

The main difference is that the Director Guest Service focuses on strategic leadership and overall guest experience policies, while the Guest Services Manager handles daily operations and direct guest interactions. Both roles require customer service skills and hospitality credentials, but the director's role is more senior and strategic.

What job categories do people searching Director Guest Service jobs in Riverside, CA look for? The top searched job categories for Director Guest Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Director Guest Service jobs? Cities near Riverside, CA with the most Director Guest Service job openings:
Director Guest Service jobs near you

Guest Service Attendant

Corner Bakery

Rancho Cucamonga, CA • On-site

Full-time

Re-posted 3 days ago

Corner Bakery Cafe rating

5.3

Company rating: 5.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Description:
Guest Service Attendant
Job Description:
• Provide Legendary Service to guests in the dining room by being the ambassador to the kiosk ordering system.
Essential Functions:
• Greet every guest with a smile, greeting and to help direct them to kiosk ordering
• Guide guests by being the subject matter expert for all kiosk functions.
• Assist kiosk guests with: Guest rewards, ordering, payments, number cards, beverage service, receipt printing, dine in/to go order fulfillment.
• Beverage service for kiosk guests
• Assist SA with guest needs, food running, pre-bussing when there are no guests in the Kiosk queue
• Cleans, stock and maintain the kiosk area
• Kiosk receipt paper changing
• Sampling to guests entering the cafe
• Smile, friendly, takes appropriate action to guest requests
• Supports and promotes company initiatives
Secondary Functions:
• Assist SA with guest needs, food running, pre-bussing when there are no guests in the Kiosk queue
• Maintain package goods displays.
• Restock Grab and Go and Beverage displays
• Cleans and maintains condiment station and dining room.
• Sweep and maintain dining room
• Bus and clean tables
• Additional duties as required
Requirements:
Hours:
• Low Volume/Limited - 8:00-2:00 (Based on Volume - key times are cafe peak times)
• Med - High Volume AM & PM (Based on Volume - key times are cafe peak times)

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