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Director Front Office Jobs in Spring, TX (NOW HIRING)

HYATT Hotels

Front Office Agent

Houston, TX · On-site

$15.50 - $19/hr

Front Office associates are responsible for the guest registration process and communication of ... This highly visible role gives opportunity for casual conversation and has a direct impact on ...

Hyatt Hotels Corporation

Front Office Agent

Houston, TX · On-site

$15.50 - $19/hr

Front Office associates are responsible for the guest registration process and communication of ... This highly visible role gives opportunity for casual conversation and has a direct impact on ...

Hyatt

Front Office Agent

Houston, TX · On-site

$15.50 - $19/hr

Front Office associates are responsible for the guest registration process and communication of ... This highly visible role gives opportunity for casual conversation and has a direct impact on ...

Hyatt

Front Office Supervisor

The Woodlands, TX · On-site

This highly visible role provides opportunities to build genuine connections with guests and has a direct impact on shaping the overall guest experience. The Front Office Supervisor ensures the ...

Hyatt

Front Office Supervisor

The Woodlands, TX · On-site

This highly visible role provides opportunities to build genuine connections with guests and has a direct impact on shaping the overall guest experience. The Front Office Supervisor ensures the ...

HYATT Hotels

Front Office Supervisor

The Woodlands, TX · On-site

This highly visible role provides opportunities to build genuine connections with guests and has a direct impact on shaping the overall guest experience. The Front Office Supervisor ensures the ...

Thompson Houston

Front Office Agent

Houston, TX · On-site

$15.50 - $19/hr

Front Office associates are responsible for the guest registration process and communication of ... This highly visible role gives opportunity for casual conversation and has a direct impact on ...

Hyatt

Front Office Agent

Houston, TX · On-site

$15.50 - $19/hr

Front Office associates are responsible for the guest registration process and communication of ... This highly visible role gives opportunity for casual conversation and has a direct impact on ...

D4C DENTAL BRANDS, INC.

Front Office Coordinator

Houston, TX · On-site

$15.75 - $20.50/hr

This position's primary responsibility is to handle all front office functions for the practice ... Experience working in a professional, medical, or dental environment with direct customer service ...

StrideCare

FRONT OFFICE ASSOCIATE

Katy, TX · On-site

$14.75 - $17.75/hr

Professional and courteous Front Office Associate with a commitment to providing exceptional ... Answer phone calls and assist patients with inquiries, directing calls to the appropriate staff.

D4C Dental

Front Office Coordinator

Houston, TX · On-site

$15.75 - $20.50/hr

This position's primary responsibility is to handle all front office functions for the practice ... Experience working in a professional, medical, or dental environment with direct customer service ...

D4C Dental Brands

Front Office Coordinator

Houston, TX · On-site

$14.25 - $18.75/hr

This position's primary responsibility is to handle all front office functions for the practice ... Experience working in a professional, medical, or dental environment with direct customer service ...

StrideCare

FRONT OFFICE ASSOCIATE

Katy, TX

$14.75 - $17.75/hr

Professional and courteous Front Office Associate with a commitment to providing exceptional ... Answer phone calls and assist patients with inquiries, directing calls to the appropriate staff.

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Director Front Office information

See Spring, TX salary details

$34.3K

$72K

$117.5K

How much do director front office jobs pay per year?

As of Aug 14, 2026, the average yearly pay for director front office in Spring, TX is $71,993.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,700.00 and $80,100.00 per year, depending on experience, location, and employer.

What does a director front office do?

A Director of Front Office oversees the daily operations of the front office department in a hotel or hospitality setting. This role involves managing front desk staff, ensuring excellent guest service, coordinating with other departments, and handling guest complaints or special requests. The Director is also responsible for budgeting, scheduling, and implementing policies to improve efficiency and guest satisfaction. They play a key role in training staff and maintaining high standards of professionalism and hospitality.

What are the key skills and qualifications needed to thrive as a director front office?

To thrive as a Director Front Office, you need strong leadership, hospitality management experience, and a relevant degree or equivalent work background. Familiarity with property management systems (PMS), reservation platforms, and guest service software is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to motivate teams are standout soft skills in this role. These competencies are essential for ensuring seamless guest experiences, operational efficiency, and effective team coordination in a dynamic hospitality environment.

What are some common challenges faced by a director front office, and how can they be addressed?

A Director Front Office often encounters challenges such as maintaining high guest satisfaction during peak periods, managing a diverse team, and ensuring seamless coordination with other departments like housekeeping and maintenance. Effective communication, proactive staff training, and embracing technology for reservations and guest management can help address these challenges. Building strong relationships with team members and fostering a collaborative environment also play a key role in overcoming daily operational hurdles.

What is the difference between Director Front Office vs Front Office Manager?

AspectDirector Front OfficeFront Office Manager
ResponsibilitiesOversees entire front office operations, sets strategic goals, manages multiple departmentsManages daily front desk operations, supervises staff, ensures guest satisfaction
CredentialsTypically requires extensive hospitality experience, leadership skills, possibly a degree in hospitality managementExperience in front desk or guest services, hospitality certifications often preferred
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer service-focused, hands-on management

The main difference between a Director Front Office and a Front Office Manager lies in scope and responsibilities. The Director Front Office holds a strategic, leadership role overseeing multiple departments and setting long-term goals, while the Front Office Manager focuses on daily operations and guest interactions. Both roles require hospitality experience, but the Director position typically demands more extensive leadership credentials and strategic planning skills.

What are the most commonly searched types of Front Office jobs in Spring, TX?

The most popular types of Front Office jobs in Spring, TX are:

What cities near Spring, TX are hiring for Director Front Office jobs?

Cities near Spring, TX with the most Director Front Office job openings:

Director Front Office jobs near you
Infographic showing various Director Front Office job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $71,993 per year, or $34.6 per hour.

Director of Front Office

DRIFTWOOD HOSPITALITY MANAGEMENT

Houston, TX • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 18 days ago

Driftwood Hospitality Management rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. 

JOB SUMMARY

The Front Office Manager is fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves problems arising from guest complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel.
  • Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately.
  • Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.
  • Effectively trains guest service agents on proper front desk procedures.
  • Recruits, interviews, and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions.
  • May prepare weekly schedules for front office staff.
  • Address performance deficiencies of front office staff through coaching and disciplinary actions.
  • Complete performance evaluations for front office staff timely.
  • May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review.
  • Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
  • Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
  • Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
  • Ensures guest service agents are in compliance with clean, neat uniforms and name badges.
  • Required reports are timely and of a quality that can be shared with corporate.
  • Rates are accurate and monitored daily.
  • Is proficient at managing inventory in the property management system.
  • Frequently meets with and reviews work generated by the night auditor.
  • Maintains regular attendance and is consistently on time.
  • Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
  • Performs any other duties as requested by supervisor.
  • Act as Manager on Duty when duty calls. Oversee valet operations and parking garage activities to ensure efficient service, proper vehicle management, and a positive guest experience.
  • Manage hotel market operations, including ordering, inventory control, merchandising, and pricing. Monitors sales performance and profitability while ensuring appropriate inventory levels are maintained to meet guest needs.

KNOWLEDGE, SKILLS & ABILITIES

  • A four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position.
  • Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected.
  • Excellent verbal and written English communication skills are required.
  • Must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency.
  • General office equipment and cash register operation knowledge is expected.

PHYSICAL DEMANDS

  • Ability to stand and move throughout hotel function areas and continuously performs essential job functions.
  • Lifting up to 25 pounds
  • Occasional twisting, bending, stooping, reaching, standing, walking.
  • Frequent talking, hearing, seeing and smiling. 

Benefits

  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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