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Director Fraud Disputes Jobs (NOW HIRING)

Arena Club

Fraud Analyst

Los Angeles, CA · On-site

Partner closely with the Director of Customer Service to integrate seamless risk assessment ... Experience with a large payment processor such as Stripe for payments, disputes, etc. Preferred ...

Arena Club

Fraud Analyst

Los Angeles, CA · On-site

$60K - $80K/yr

Partner closely with the Director of Customer Service to integrate seamless risk assessment ... Experience with a large payment processor such as Stripe for payments, disputes, etc. Preferred ...

Cardless, Inc

Head of Disputes

San Francisco, CA · On-site +1

You'll report directly to the COO and work closely with Fraud, Compliance, Engineering, and our ... You won't have direct reports on day one. You'll be doing the work yourself - auditing the BPO ...

Arena Club

Fraud Analyst

Los Angeles, CA · On-site

$60K - $80K/yr

Partner closely with the Director of Customer Service to integrate seamless risk assessment ... Experience with a large payment processor such as Stripe for payments, disputes, etc. Preferred ...

Hanover Community Bank

Fraud Manager

Hauppauge, NY · On-site

$94K - $116K/yr

In addition, the position will work with the Director of Deposit and Retail Operations for ... disputes, and fraud. Oversight of fraud and suspected fraudulent activity reported by customers ...

Hanover Community Bank

Fraud Manager

Hauppauge, NY · On-site

$94K - $116K/yr

In addition, the position will work with the Director of Deposit and Retail Operations for ... Main point of contact for handling Retail and Online Account investigations, disputes, and fraud.

Winston Staffing

Fraud Manager

Hauppauge, NY · On-site

Hauppauge, NY Employment Type: Full-Time- Direct Hire About the Opportunity Winston Staffing has ... In-depth working knowledge of banking regulations, specifically Reg E (EFT/disputes) and Reg CC ...

Winston Staffing Services

Be Seen First

Fraud Manager

Hauppauge, NY · On-site

$95K - $115K/yr

Hauppauge, NY Employment Type: Full-Time- Direct Hire About the Opportunity Winston Staffing has ... In-depth working knowledge of banking regulations, specifically Reg E (EFT/disputes) and Reg CC ...

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Director Fraud Disputes information

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$81K

$115.1K

$204.5K

How much do director fraud disputes jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director fraud disputes in the United States is $115,107.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,500.00 and $124,000.00 per year, depending on experience, location, and employer.

What does a director fraud disputes do?

A Director of Fraud Disputes oversees teams responsible for investigating, managing, and resolving cases of suspected fraud, particularly in financial transactions. They develop strategies to detect and prevent fraudulent activities, ensure compliance with regulatory standards, and coordinate with law enforcement or legal teams as needed. This role also involves analyzing fraud trends, implementing process improvements, and training staff to handle disputes efficiently. The Director often acts as a liaison between departments, providing leadership and ensuring that customers' issues are resolved promptly and accurately.

What are the key skills and qualifications needed to thrive as a director fraud disputes?

To thrive as a Director Fraud Disputes, you need extensive experience in fraud management, risk analysis, regulatory compliance, and a relevant bachelor's degree (often in finance, business, or criminal justice). Familiarity with fraud detection platforms, analytics tools, and case management systems, as well as certifications like CFE (Certified Fraud Examiner), is highly valuable. Outstanding leadership, strategic decision-making, and excellent communication skills distinguish top professionals in this role. These capabilities are critical for effectively leading teams, minimizing financial losses, and ensuring compliance in a rapidly evolving threat landscape.

How does a director fraud disputes typically collaborate with other departments to prevent and resolve fraud cases?

A Director of Fraud Disputes works closely with multiple teams, such as compliance, risk management, customer service, and IT, to ensure a coordinated approach to detecting and resolving fraudulent activities. They often lead cross-functional meetings to share insights, establish best practices, and develop strategies for fraud prevention and resolution. Effective collaboration helps streamline dispute handling processes, minimize losses, and improve customer satisfaction. Building strong relationships with other departments is crucial to staying ahead of evolving fraud schemes and maintaining regulatory compliance.

What are popular job titles related to Director Fraud Disputes jobs?

For Director Fraud Disputes jobs, the most frequently searched job titles are:

Infographic showing various Director Fraud Disputes job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $115,107 per year, or $55.3 per hour.

Fraud Analyst

Los Angeles, CA • On-site

Arena Club
See more jobs at Arena Clubexternal

Full-time

Posted 12 days ago

Job description

About Arena Club

Arena Club is building the number one digital marketplace for collectibles. We started by reinventing the hobby with the first-ever digital card show, and we are expanding into new categories so collectors can buy, sell, grade, and showcase everything they care about in one place. Spearheaded by 5x World Series Champion Derek Jeter and serial entrepreneur Brian Lee, our fully digital marketplace is grounded in trust, transparency, and fun, featuring grading and authentication, vaulting, and digital pack openings that let collectors build and display their collections in a personalized online showroom from anywhere in the world.

 About the Role

We're seeking a Fraud Analyst to serve as the founding member of our risk team. In this role, your primary mission is to protect our business infrastructure, secure our payment ecosystem, and defend the platform against direct financial scams and payment abuse. This is a unique opportunity to build fraud prevention strategies and rules-based systems from the ground up. 

 What You Will Do
  • Establish the Foundation: Design, implement, and document our company's initial rules-based fraud detection system to create a secure operational baseline
  • Protect Business Assets: Monitor transactional data, user registrations, and payment flows to identify and mitigate sophisticated merchant-facing financial fraud and payment abuse
  • Leverage Advanced AI: Utilize cutting-edge LLMs and AI tools to analyze complex data patterns, automate workflows, and rapidly draft behavioral logic rules
  • Drive Business Intelligence: Query transactional databases, uncover systemic anomalies, and translate data trends into actionable fraud prevention policies
  • Manage the Revenue Lifecycle: Oversee the end-to-end chargeback dispute process, optimizing evidence submission to maximize recovery while identifying and patching security gaps
  • Align with Customer Operations: Partner closely with the Director of Customer Service to integrate seamless risk assessment workflows into the customer support experience, ensuring legitimate users face zero friction
 Qualifications
  • Bachelor's degree in a quantitative discipline
  • 1-3 years of experience in fraud operations, trust & safety, payments risk, or chargeback/dispute operations
  • Highly tech-forward with demonstrated experience leveraging AI platforms (like Claude) to analyze information, structure logical workflows, and scale your daily output
  • Proficiency in SQL for querying databases independently, combined with advanced Excel capabilities for deep-dive transactional analysis
  • Highly autonomous, comfortable navigating ambiguity, and excited by the challenge of building scalable processes where no prior playbook exists
  • Strong foundational understanding of digital payment networks, merchant-side credit card processing, and standard chargeback mechanics
  • Experience with a large payment processor such as Stripe for payments, disputes, etc.

Preferred Qualifications

  • Experience with Metabase
 

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