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Director Franchise Operations Jobs in Park Ridge, IL

Culligan

Director, Franchise Development

Rosemont, IL · On-site

$135K - $160K/yr

The Director of Franchise Development will support and manage active and new franchise ... operational, and compliance requirements. * Oversee and resolve territory overlap disputes and ...

Culligan

Director, Franchise Development

Rosemont, IL · On-site

$135K - $160K/yr

The Director of Franchise Development will support and manage active and new franchise ... operational, and compliance requirements. * Oversee and resolve territory overlap disputes and ...

Ilitch

Franchise Business Trainee I

Chicago, IL · On-site

The primary role of this position will be to facilitate operational excellence across our non ... Maintains regular communication with the Director and keeps them apprised of all pertinent issues.

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Director Franchise Operations information

See Park Ridge, IL salary details

$33.5K

$106K

$176.6K

How much do director franchise operations jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director franchise operations in Park Ridge, IL is $105,958.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,300.00 and $133,300.00 per year, depending on experience, location, and employer.

What is a director franchise operations?

A Director of Franchise Operations oversees the performance and growth of franchise locations within a company. They ensure franchisees follow company standards, provide operational support, and implement strategies to improve efficiency and profitability. This role often involves training, compliance monitoring, and collaboration with various departments to drive brand consistency and success.

What are the key skills and qualifications needed to thrive as a director franchise operations?

To thrive as a Director Franchise Operations, you need strong business acumen, experience in multi-unit management, and a proven track record in franchise operations—typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, franchise management software, and knowledge of compliance or franchise-specific certifications are highly beneficial. Outstanding leadership, strategic communication, and problem-solving skills set exceptional candidates apart. These abilities are critical for ensuring consistent brand standards, supporting franchisees, driving growth, and effectively leading cross-functional teams.

What are some common challenges faced by a director franchise operations, and how are they typically addressed?

A Director Franchise Operations often encounters challenges such as maintaining consistency across multiple franchise locations, addressing varying local market conditions, and supporting franchisees with different levels of experience. These challenges are typically addressed through implementing robust training programs, regular performance monitoring, and frequent communication with franchise owners. Proactive relationship management and collaborative problem-solving are key to ensuring that brand standards are met while enabling franchisees to adapt to their local markets. Directors frequently work with marketing, supply chain, and legal teams to provide holistic support and to resolve operational issues efficiently.

What job categories do people searching Director Franchise Operations jobs in Park Ridge, IL look for? The top searched job categories for Director Franchise Operations jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Director Franchise Operations jobs? Cities near Park Ridge, IL with the most Director Franchise Operations job openings:
Director Franchise Operations jobs near you
Infographic showing various Director Franchise Operations job openings in Park Ridge, IL as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $105,958 per year, or $50.9 per hour.

Director, Franchise Development

Culligan

Rosemont, IL • On-site

$135K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Culligan rating

6.3

Company rating: 6.3 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

420th of 487 rated machine equipment manufacturers

Job description

Description:
The Director of Franchise Development will support and manage active and new franchise authorizations and development in support of the company's growth strategy. This role is accountable for overseeing and managing the authorization process from initial contact through contract completion; identifying and sourcing prospective new franchisees, the qualification process, and successfully closing the contracts.
Responsibilities:
  • Provide strategic direction and day-to-day leadership for the Franchise Department, with responsibility for franchise administration, agreement management, territory oversight, and ongoing compliance.
  • Oversee the development, execution, and maintenance of franchise agreements.
  • Partner with internal and external legal counsel to support regulatory compliance, trademark enforcement, intellectual property matters, and the annual Franchise Disclosure Document (FDD) renewal process.
  • Manage franchise compliance activities, including issuing notices, warnings, and corrective action communications related to billing, collections, and contractual obligations.
  • Lead the franchise authorization process from initial inquiry through contract execution.
  • Evaluate and vet prospective franchise candidates by assessing business acumen, financial capability, and alignment with Culligan's brand, values, and long-term objectives.
  • Collaborate cross-functionally with internal teams to ensure franchise candidates and existing dealers meet brand, operational, and compliance requirements.
  • Oversee and resolve territory overlap disputes and dealer ownership changes, including account swaps and franchise sales within the dealer network.
  • Maintain strong working relationships with Regional Sales Managers to support field objectives and assessments.
  • Develop and sustain relationships with key franchise dealers to promote compliance, engagement, and long-term success.
  • Provide direct leadership to the Franchise Administrator and collaborate closely with the Director of Franchise, Canada, to ensure alignment across regions.
  • Work hand in hand with VP franchise Sales and Business Development on dealer strategy.
  • Perform other duties as assigned.

Requirements:
  • Bachelor's degree in Business or a related field, or equivalent relevant experience.
  • 10+ years of experience in franchise management or franchise systems, including franchise agreements, compliance, and dealer relationships.
  • 3+ years of people leadership experience with a demonstrated ability to guide, develop, and support team members.
  • Strong working knowledge of contracts, with the ability to review and evaluate legal and business terms.
  • Demonstrated ability to think strategically, assess risk, and balance business objectives with compliance requirements.
  • Strong relationship-building and collaboration skills across departments and with external stakeholders.
  • Ability to manage multiple priorities, deadlines, and stakeholders in a fast-paced, regulated environment.

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in this position.
Resourcefulness Customer Focus Team Player
Passion Integrity Strategic Skills
Goal Setting Negotiation Skills Communication
Target Salary Range: $135,000 - $160,000 per year plus bonus. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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