Director Commercial Operations Jobs in Park Ridge, IL

Director, Commercial Excellence

Confidential MedTech Company | Chicago Preferred | Acute Care

The Opportunity

A highly respected, award-winning MedTech company in the acute-care space is hiring a Director of Commercial Excellence to help level up the commercial organization as the business scales from approximately $100M to $300M in annual revenue.

This is not a back-office Commercial Operations role.

This is a high-impact commercial leadership seat for someone who can connect strategy to execution across sales enablement, training, field readiness, commercial process, analytics, tools, and cross-functional alignment.

The role is open because the previous leader was promoted into a global role.

Why This Role Matters

The company has built a strong commercial foundation. The next stage is about creating more scale, consistency, and execution discipline across the commercial organization.

The company needs a leader who can assess the current state, identify gaps, improve the operating model, and drive adoption across the field.

This person will help shape how the organization enables sellers, launches initiatives, uses data, develops talent, supports multiple sales channels, and turns commercial strategy into repeatable execution.

What You Will Own

You will lead and develop key members of the Commercial Excellence function, including senior-level leaders across Commercial Excellence and Training/Education.

Core areas of ownership include:

• Commercial enablement strategy

• Sales methodology execution

• Sales onboarding and ongoing training

• Field readiness and annual sales training

• Train-the-trainer / champion programs

• Sales enablement tools

• CRM / LMS / commercial tool optimization

• Commercial analytics, insights, and executive reporting

• Commercial governance and process improvement

• Cross-functional alignment with Sales, Marketing, Clinical Education, Finance, HR, Operations, and Global Commercial Excellence

• Support for distributor, outside sales, and corporate accounts channels

• Change management around commercial systems, tools, and execution standards

What Success Looks Like

The successful leader will help improve how the commercial organization actually operates.

That means:

• Stronger sales enablement and training infrastructure

• Better adoption of tools, processes, and methodology

• Clearer commercial governance and operating rhythm

• More actionable analytics and executive insight

• Better alignment across Sales, Marketing, Operations, Clinical Education, and Corporate Accounts

• Stronger field execution across multiple sales channels

• A Commercial Excellence team that is better developed, better aligned, and more scalable

This role is about improving commercial behavior, not just creating dashboards, training decks, or process documents.

Ideal Candidate Profile

The strongest candidate will likely bring a blend of:

• Medical device commercial experience

• Sales enablement or commercial excellence leadership

• Sales training/field readiness ownership

• Commercial operations, analytics, and tools experience

• People leadership and team development

• Cross-functional leadership with senior commercial stakeholders

• Experience supporting multiple sales channels

• Strong change management capability

• Comfort operating in a growth-stage, entrepreneurial environment

This person needs to understand the field, earn credibility with commercial leaders, and influence across functions without relying only on formal authority.

Required Experience

• Meaningful MedTech / medical device commercial experience

• Experience leading commercial enablement, training, field readiness, or commercial excellence initiatives

• Strong people leadership experience

• Ability to improve commercial process, tool adoption, sales execution, and field behavior

• CRM, LMS, sales tools, analytics, KPI, or executive reporting exposure

• Strong executive communication and cross-functional leadership

• Ability to operate independently with strong business judgment and execution discipline

Preferred Experience

• Respiratory, airway, anesthesia, ICU, ED, acute care, or hospital-based MedTech experience

• Experience supporting distributor, outside sales, inside sales, corporate accounts, national accounts, or other multi-channel sales models

• Experience working with both North American and global commercial stakeholders

• Smaller company, growth-stage, or entrepreneurial operating experience

• Instructional design, sales training, or commercial education background

• Salesforce, LMS, marketing systems, or broader enablement-tool experience

Compensation and Location

Compensation is expected to be in the high $100s base range plus strong bonus potential.

Chicago is preferred, with an office-connected expectation. Travel is expected to be approximately 30%, including domestic and international travel.

Why Consider This Role

This is a rare opportunity to step into a highly visible commercial leadership role at a strong, growing MedTech company with a clear mandate and meaningful executive support.

The foundation is already there. The opportunity is to take the commercial organization to the next level.

For the right leader, this is a chance to make a visible impact on how a growing MedTech company scales, enables its field team, develops commercial talent, and executes across the next phase of growth.