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Director Fixed Operations Jobs in Phoenix, AZ (NOW HIRING)

Onsemi

Sr. Manager Global Fixed Assets

Scottsdale, AZ · On-site

$140 - $200/hr

... operational management of a complex global portfolio of property, plant, and equipment across ... Reporting to the Sr. Director of Corporate Accounting, the Senior Manager, Global Fixed Assets will ...

CREXENDO, INC

Director of Customer Support

Tempe, AZ · On-site

... fixes over short term workarounds. Core Responsibilities Service Strategy and Vision * Set the ... Support Operations and Escalation Management * Own service level performance, severity governance ...

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All JobsFixed Operations JobsDirector Fixed Operations JobsDirector Fixed Operations Jobs in Phoenix, AZ

Director Fixed Operations information

See Phoenix, AZ salary details

$33.8K

$106.9K

$178.2K

How much do director fixed operations jobs pay per year?

As of Sep 2, 2026, the average yearly pay for director fixed operations in Phoenix, AZ is $106,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $134,500.00 per year, depending on experience, location, and employer.

What is a director fixed operations?

A Director of Fixed Operations oversees a dealership's service, parts, and body shop departments, ensuring efficiency, profitability, and customer satisfaction. They develop and implement processes to improve service quality, manage department budgets, and optimize inventory control. Additionally, they train and lead staff, monitor performance metrics, and collaborate with other departments to enhance overall dealership operations. Their goal is to maximize revenue while maintaining high levels of customer service and operational efficiency.

What are the primary responsibilities of a director fixed operations in an automotive dealership?

As a Director Fixed Operations, you are responsible for overseeing all aspects of the service, parts, and body shop departments to ensure profitability and customer satisfaction. Your daily tasks may include monitoring departmental performance metrics, mentoring managers and staff, implementing process improvements, and coordinating with sales and finance departments to create a seamless customer experience. You will also develop strategies to increase sales, control expenses, and maintain strong relationships with vendors and manufacturers. This pivotal role often involves problem-solving and proactive leadership to address operational challenges and drive team success.

What are the key skills and qualifications needed to thrive in the director fixed operations position, and why are they important?

To thrive as a Director Fixed Operations, you need in-depth knowledge of service, parts, and collision center operations, typically supported by experience in automotive dealership management and a relevant bachelor's degree. Familiarity with dealership management systems (DMS), inventory management software, and certifications such as ASE or OEM credentials are often required. Strong leadership, analytical thinking, and effective communication are vital soft skills that set successful candidates apart. These skills ensure efficient service department operations, high customer satisfaction, and the achievement of profitability targets in a competitive automotive environment.

What are the most commonly searched types of Fixed Operations jobs in Phoenix, AZ?

The most popular types of Fixed Operations jobs in Phoenix, AZ are:

What are popular job titles related to Director Fixed Operations jobs in Phoenix, AZ?

For Director Fixed Operations jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Director Fixed Operations jobs in Phoenix, AZ look for?

The top searched job categories for Director Fixed Operations jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Director Fixed Operations jobs?

Cities near Phoenix, AZ with the most Director Fixed Operations job openings:

Director Fixed Operations jobs near you
Infographic showing various Director Fixed Operations job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $106,917 per year, or $51.4 per hour.

Automotive Ford Service Director

Elite Recruiting Services

Buckeye, AZ • On-site

$134 - $179/hr

Other

Medical, Retirement

Posted 5 days ago

Job description

Buckeye, United States | Posted on 08/24/2026

Full-Time | $12,000–$16,000 Per Month DOE

Lead a High-Performing Ford Service Department

Jones Ford is seeking an experienced Service Director to join our team in Buckeye, AZ. We are looking for a proven dealership leader with previous Ford experience and at least 2+ years of experience as a Service Director.

This is an excellent opportunity for an experienced automotive fixed-operations professional who knows how to lead teams, improve service department performance, maximize profitability, and deliver an exceptional customer experience.

$12,000–$16,000 Per Month DOE

Benefits Include:

  • Competitive compensation based on experience
  • Medical Insurance
  • 401(k) Plan
  • Paid Holidays
  • Paid Sick Time
  • Closed Sundays
  • Employee discounts on vehicles and service
  • Positive and professional team environment
What You'll Do
  • Lead and oversee daily operations of the Ford service department
  • Develop and motivate Service Advisors, Technicians, and support staff
  • Monitor department performance, profitability, CSI, and productivity
  • Establish and maintain service department goals and performance standards
  • Ensure exceptional customer satisfaction throughout the service experience
  • Work closely with the Parts and Sales departments to maximize dealership efficiency
  • Monitor technician productivity, workflow, and repair order completion
  • Review department financial performance and identify opportunities for growth
  • Ensure compliance with Ford manufacturer standards and dealership policies
  • Recruit, train, coach, and develop service department employees
  • Resolve escalated customer concerns professionally and efficiently
  • Maintain a safe, organized, and productive service operation
  • Analyze department processes and implement improvements when needed
What We're Looking For
  • 2+ years of experience as an Automotive Service Director REQUIRED
  • Previous Ford dealership experience REQUIRED
  • Proven leadership experience within an automotive dealership
  • Strong understanding of dealership fixed operations
  • Demonstrated ability to improve service department performance and profitability
  • Strong knowledge of automotive service operations, workflow, and repair processes
  • Excellent leadership, communication, and organizational skills
  • Strong customer service and conflict-resolution abilities
  • Ability to manage multiple priorities in a fast-paced dealership environment
  • Proven ability to coach, motivate, and hold a team accountable
Ideal Candidates May Have Experience As:
  • Ford Service Director
  • Automotive Service Director
  • Fixed Operations Director
  • Service Manager
  • Ford Service Manager
  • Fixed Operations Manager
  • Automotive Service Department Manager
  • Ford Fixed Operations Manager
Why Jones Ford?

At Jones Ford, we believe strong leadership and a great team are the foundation of a successful dealership. You'll have the opportunity to lead a professional service operation while building a long-term career in a supportive environment.

Plus, with Sundays closed, you can enjoy valuable work-life balance while leading a high-performing automotive service department.

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