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Director Fedex Operations Admin Jobs in California

FedEx

Operations Admin I - CA-1

Bishop, CA · On-site

$19.37 - $24.84/hr

Enters settlement adjustments as directed by manager. * Compiles required documentation to ... FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements ...

Hyphn

Operational Admin

San Diego, CA · On-site

$60 - $80/hr

Position SummaryThe Operations Administrator provides administrative support to the Operations ... Updating manpower schedules as directed.Communicating schedule changes.4) Customer & Internal ...

ETONIEN

Operations Administrator

Manhattan Beach, CA

$30 - $35/hr

enhanceHCM Operations Administrator Position Overview enhanceHCM is looking for a highly organized ... Partner closely with the Director of Operations to ensure accuracy and timeliness across all ...

Mammoth Distribution

$24/hr

Director of Sales Operations Compensation: $24.00 / hour Description * Pay: $24/hour * Type ... Administrator to be the operational engine behind our sales team - processing orders in our ERP ...

enhanceHCM

Operations Administrator

Manhattan Beach, CA · On-site

$30 - $35/hr

enhanceHCM Operations Administrator Position Overview enhanceHCM is looking for a highly organized ... Partner closely with the Director of Operations to ensure accuracy and timeliness across all ...

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Operations Admin I - CA-1

FedEx

Bishop, CA • On-site

$19.37 - $24.84/hr

Part-time

Posted 8 days ago

FedEx rating

6.6

Company rating: 6.6 out of 10

Based on 1,108 frontline employees who took The Breakroom Quiz

45th of 64 rated delivery companies

Job description

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues.
Essential Functions
  • Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone.
  • Reviews, researches and/or enters data in various systems to support respective functional area.
  • Compiles data and provides various regular and adhoc reports to management for review and determination.
  • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues.
  • Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review.
  • Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions.
  • Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer.
  • Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day.
  • Ensures all packages receive appropriate scan statuses.
  • Inspects and handles hazardous material damages as per policy.
  • Ensures all loose product is accounted for as per company policy.
  • Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review.
  • Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions.
  • Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments.
  • Enters settlement adjustments as directed by manager.
  • Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files.
  • Verifies timely log entry into system.
  • Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues.
  • Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review.
  • Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution.
  • Performs other duties as assigned.

Minimum Education
  • High School Diploma or GED required

Minimum Experience
  • Previous clerical or customer service experience preferred

Knowledge Skills and Abilities
  • General business skills such as typing; data entry and review; and use of phone, copier, and fax
  • Software skills, including use of Microsoft Office software and web-based applications
  • Customer service skills necessary to effectively and professionally respond to requests
  • Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Job Conditions
Preferred Qualifications:
Pay Transparency:
Pay: $19.37-$24.84
Additional Details:
Pay Transparency:
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.
For details on our comprehensive benefits, click here
California Fair Chance: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:
  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)

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About FedEx

Sourced by ZipRecruiter

On our first day of operations, we delivered 186 packages. Now, we deliver millions every day, all over the globe. Collaboration and innovation fueled our growth. Dedication to an outstanding customer experience drives us to where now meets next

Industry

Couriers and messengers services, trucking, printing and printing services and retail

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

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